OverviewThe Comfort Inn in Kingston is conveniently located close to Highway 401 and features 101 guest rooms. This two-star hotel features an array of amenities, such as continental breakfast, free parking and weekday newspapers. There is a picnic area located on the grounds, wherein guests can bring their own food and enjoy a barbecue. Complimentary coffee is available in the hotel's lobby and the hotel features a business centre. Other services include currency exchange and an on-site laundry facility.
Guests at the Comfort Inn in Kingston can enjoy rooms equipped with satellite TV and pay-per-movie options. Rooms also feature a mini-refrigerator, a microwave and a coffee maker. Thick blackout drapes are standard in each room, as well as a hair dryer, an iron, an ironing board, a clock radio and a desk. Internet and local calls are complimentary and some guest rooms are wheelchair accessible.
The GoodGuest reviewers across multiple sources were pleasantly surprised to discover a saltwater hot tub and pool at the Comfort Inn in Kingston. The fact that the hotel is located near Highway 401, shopping malls, several fast food restaurants and other dining establishments also left a positive impression with some guests.
Several guests were happy to learn that the hotel served a free continental breakfast and many guests considered the food delicious and enjoyed the selection. The guest rooms were also praised and a handful of guests felt that the rooms were well-maintained and clean.
A fair amount of guests were happy with the hotel's staff and they felt that the staff was pleasant, friendly and accommodating. One guest received an on-the-spot discount rate for being a student and another guest complimented the staff for being efficient and providing him with helpful information.
The Bad
While the hotel is within close proximity to some shopping and restaurants, a few guests felt that the hotel was too far from downtown and the nightlife. Complaints of cigarette odours were also common across multiple sources. The hotel has smoking rooms on the first floor and smoke from these rooms would occasionally rise to the upper level.
A few guests felt that the furniture and electronics in the guest rooms were a bit dated and there were complaints of old televisions, as well as dated bathrooms. Many guests agreed that the hotel's air conditioning units were loud.
Cleanliness was an issue for a small group of hotel guests. One guest discovered a dirty coffee pot upon check-in, whereas other guests complained of uncleaned bathrooms and dusty surfaces within their guest rooms.
CanadianHotelGuide.com received 89 guest reviews and average ratings were 6.2 out of 10 points.
TripAdvisor.com ranked the Comfort Inn #14 out of 35 hotels in Kingston. Guest ratings averaged 3.5 out of 5 points.
Hotels.com average guest ratings were 4.2 out of 5 points.
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Analyzed by Valencia H.
After scoring high on a junior high literacy test, Valencia considered a career as either a writer or an English teacher. Writing won because unlike teenagers, the keyboard doesn't talk back.
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