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Just off Highway 401, free breakfast, great staff, free Wi-Fi

Pros
  • Free Wi-Fi, free breakfast, free parking
  • Numerous guests complimented the hotel's friendly and accommodating staff
  • The hotel was praised for its proximity to the highway by many lodgers
  • The hotel's breakfast was enjoyed by several reviewers
  • Several travellers were pleased with their clean and comfortable rooms
Cons
  • A few guests complained of worn rooms, noise transfer and cigarette odours throughout the hotel
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
Editor's Analysis
Updated Apr 5, 2014
Overview
Located just off Highway 401 and about an 8-minute drive from Kingston's city centre, the Comfort Inn - Highway 401 is geared towards road travellers who require a hotel with a free breakfast, free Wi-Fi and easy highway access.

Each of the hotel's air-conditioned guest rooms comes equipped with free Wi-Fi, cable TV, a coffeemaker, a desk, an iron and ironing board and a hair dryer. Rooms with a microwave, a mini-fridge and a seating area with a sofabed are also available, as are smoking, non-smoking and wheelchair-accessible rooms.

The hotel also offers a business centre, free coffee in the lobby, laundry services, BBQ facilities, free parking and a free breakfast. Pets are permitted upon request and charges may be applicable (please contact the hotel for details).

Kingston Memorial Centre is about a 7-minute drive away, while Cataraqui Centre, a large shopping mall, is about 11 minutes away by car. Kingston Family Funworld is roughly a 3-minute drive from the hotel and Kingston Airport (YGA) is a 17-minute drive away. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, free parking, pets permitted (charges may apply), wheelchair accessible. (Call Date: March 20, 2014)

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The Good
The majority of the reviews sourced for this analysis were positive, with praise going to the hotel's staff, location, breakfast and rooms.

Many lodgers were pleased with the level of customer service they received during their stay. They characterized the staff as friendly, efficient, helpful and accommodating.

The hotel's location was convenient for numerous reviewers. They described it as safe and close to highway access, restaurants, shopping, Queen's University, Tim Hortons and downtown Kingston.

Several guests enjoyed the hotel's free breakfast, describing it as fantastic and excellent, with several hot and cold items. One patron noted, "Breakfast was the best for 2 star hotel so far, - fruits, juice, eggs, bacon, bagels etc.". A few lodgers did complain of limited seating in the breakfast area, however.

The hotel's accommodations were satisfactory for several travellers. They found their rooms to be clean, quiet, well equipped and spacious, with comfortable beds. A few guests did have complaints about their lodgings, however (see below).
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The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the rooms.

Although several lodgers were pleased with their clean and comfortable rooms, a few reviewers complained about their accommodations. They reported cigarette odours in non-smoking rooms (as well as the common areas of the hotel), worn fixtures, furniture and linens and dated decor. Noise transfer from slamming doors and guests in the hallway was also reported, as well as noise from guests in adjacent rooms.
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Show Sources
Sources
Expedia.ca guest reviews rated the hotel 3.8 out of 5 with an 85% recommendation rate from 92 reviews.

TripAdvisor.com guest reviews ranked the hotel #20 of 36 Kingston hotels with an average rating of 3.5 out of 5 from 69 reviews.

Booking.com guest reviews rated the hotel 7.9 out of 10 from 42 reviews.

The author called the hotel on March 20, 2014 to verify some information.
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
7.3
Good
#
14 / out of 24
hotels in Kingston

Rated 7.3/10 based on 1030 reviews

Ranked #14 out of 24 hotels in Kingston

1030
Map Marker Comfort Inn - Highway 401
55 Warne Crescent, Kingston, ON