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Guest Reviews
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6.7
Fair
#10 out of 14
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Guest Rating Explained
Rating: 6.7 / 10
| Hotel Rating Breakdown |
| Amenities: |
6.5 |
| Cleanliness: |
7.0 |
| Location: |
7.8 |
| Comfort: |
6.5 |
| Service: |
7.5 |
| Value: |
6.0 |
Details
No. of guest ratings: 7
Guest Recommended: Yes
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Popularity Ranking Explained
Rating: #10 out of 14 hotels in Kingston ranked by guests.
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Anonymous guest from Belle River, ON CA stayed on June 28, 2006
"The shower head was leaking, therefore, my four family members were stepping in puddles of water so we had to use up towels to dry it up. We called down to report the problem, however, the staff offered for maintenance to fix it. At this point we were already finished and needed to check out. No discount was provided for the inconvenience plus a fire alarm was set off requiring customers to exit in the morning hour. The staff or manager on duty should have the authority to rectify these issues in order to satisfy the customer. Also, a complimentary breakfast could have been offered to us for all these problems or a free stay for the next visit. The hotel wants credit cards as security, however, where is our security when things go wrong like they did??? Not happy with our stay or lack of follow up."
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Kim from Ottawa, ON CA stayed on December 30, 2005
"Not fond of having to use the key-card for room access. My daughter misplaced it but knew who picked it up, and would not return it to he, saying he'd take it to the front desk. I spoke with him and got it back. Upon check-out the next day however, there were $10 in soft drink charges rung up on it by the boy that had it. NOT the hotel's fault, but I wasn't impressed that this could happen.
Otherwise, we had a great stay! The restaurant was elegant, had a great menu & buffet and was reasonably priced. The hotel staff, from the front desk clerk to the room cleaners were very professional & friendly. I'd highly recommend The Ambassador for a relaxing holiday!"
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Keith from Oshawa, ON CA stayed on September 14, 2005
"Washroom had evidence of mould on the tile grout. Wallpaper was peeling and poorly installed in some places. Not a big deal as the room was certainly cleaned, but this hotel is not an economy room so one would expect a little more. We would return."
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Joanne m. from Ottawa, ON KY stayed on March 30, 2005
"I usually stay at the Best Western but was told you had recently renovated. I asked for a single queen bed...I was given two doubles. I also expected a mini fridge. This was inconvenient for me as I was there on business and spent quite a bit of time in my hotel room. I tried to use the gym but my pass would not allow me to enter...this was frustrating. I ordered a pizza from room service and was extremely dissatisfied with the quality. It was the worst pizza I have ever had. I will not be staying at this hotel again. I must say however that the room was very clean. I was in room 377 and very pleased with the individual who cleaned my room. Last of all...my last name is spelled LICARI...I had it corrected at the front desk. Thank you for your query. Joanne M. Licari"
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Overview & Amenities
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THE AMBASSADOR CONFERENCE RESORT HAS BEEN THE PREFERRED CHOICE OF VISITORS TO THE 1000 ISLANDS FOR MORE THAN 35 YEARS. LOCATED IN PICTURESQUE KINGSTON, ONTARIO, THE AMBASSADOR IS COMMITTED TO MAKING YOUR STAY A MEMORABLE ONE, WHETHER IT IS FOR BUSINESS, PLEASURE OR A LITTLE OF BOTH. THERE HAVE BEEN MANY EXCITING RENOVATIONS TO THIS KINGSTON LANDMARK, MOST NOTABLE THE NEW EXECUTIVE FLOOR, INDOOR WATER PARK WITH INTERACTIVE SPLASH PAD, 100' WATERSLIDE AND POOL, EUCALYPTUS STEAM ROOM, HOT TUBS AND EUROPEAN DRY SAUNA, NEW TWO STOREY, GLASS ENCLOSED AND GRACIOUSLY APPOINTED LOBBY AND RECEPTION AREA. GUESTS WILL STEP THROUGH THE REVOLVING DOOR AND BE ENVELOPED BY THE INVITING AMBIENCE OF A MAJESTIC FIREPLACE, COMFORTABLE SEATING AND OF COURSE THE GRAND NEW FRONT DESK COMPLETE WITH SMILING FACES AWAITING YOUR ARRIVAL.
Policies
Guarantee:
Cancel:
Check-In: 1600
Check-Out: 1200
Services Description
Whirlpool
Lounge
Bar
Childrens pool
Exercise gym
Children*s play area
Nearby pool
Health club
Guest laundromat
Banquet facility
Game room
Pool
Computer available
Handicap facilities on public floor
Fitness center
Heated guest rooms
Barber shop
Steam room
Laundry facility
Smoke alarms in public rooms
Hot tub
Meeting facilities
Conference facilities
Indoor pool
Picnic area / tables
Restaurant
Beauty salon
Business center
Business or meeting
Elevators
Handicap facilities
Parking
Suite
Sauna
Outdoor parking
Key card / computer access
Over sized rooms
Jacuzzi
Interior corridor access to rooms
Heated pool
Free parking
Attraction Info
Dining Info
Recreation Info
Slide n splash in the indoor water park with 100
foot waterslide, indoor pool and interactive
splash pad. for adults, new eucalyptus steam
room, new hot tub spas, new european dry sauna
and fitness cardio centre. all guestrooms
feature on demand pay per view movies and sony
play station.
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Room Type Descriptions
- cc2q -
Comfort class room with 2 queen size beds
Comfort class room with 2 queen size beds
- 2q -
Traditional room with 2 queen size beds
Traditional room with 2 queen size beds
- exectk -
Business class room with one king size bed
Business class room with one king size bed
- t2q -
Traditional room with 2 queen size beds
Traditional room with 2 queen size beds
- tbr -
King size bed with whirlpool bath
King size bed with whirlpool bath
- tk -
Traditional room with one king size bed
Traditional room with one king size bed
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Booking Information
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The hotel you have selected -- Ambassador Conference Resort -- may be able to be booked: 1) online using Canadian Hotel Guide.com's instantaneous and 100% secure online reservation system; and/or 2) by telephone using the hotel reservation telephone number provided above.
1) Online: When you make your booking online, your hotel reservation is transmitted to the Ambassador Conference Resort through a 100% secure Internet connection that protects your personal and credit card information. Once submitted, your hotel reservation will be confirmed within 60 seconds and sent to the Ambassador Conference Resort computer reservation system in Kingston, Ontario.
2) Telephone: 1-800-359-6279. Speak to a live customer service agent 24 hours a day, 7 days a week.
Within moments after your hotel reservation is made, you will receive a duplicate confirmation by email for your records that confirms and guarantees the reservation with all the details you may need for your stay, including the phone number and address of the Ambassador Conference Resort. For your comfort and peace of mind, you may even.
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