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Convenient downtown location, clean rooms, great value and good breakfast selection

Pros
  • Free Wi-FI, free breakfast and free parking
  • Many guests praised the clean, comfortable rooms
  • Staff were friendly and pleasant, according to guests
  • Location was easy to find and convenient to downtown, according to several guests
  • Several guests enjoyed the complimentary breakfast
Cons
  • Some guests claimed the hotel smelled like smoke throughout
  • A couple guests found the Internet connection unreliable
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Freebies
Free Wi-Fi
Free Breakfast
Free Parking
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Editor's Analysis
Updated Dec 3, 2012
Overview
Drivers will find this hotel on their way into Kenora as it is located on Tunnel Island, right off the Trans Canada Highway. With many nearby trails, beaches and Lake of the Woods directly across the street, this hotel caters to travellers visiting town to enjoy outdoor recreational activities. 

Each of the hotel's 69 rooms offer free Wi-Fi and come with complimentary breakfast. Free parking is available and can accommodate large vehicles and trailers. Other amenities include laundry facilities (coin-operated), on-site barbeque and picnic area, tour/ticket assistance, meeting/conference room and currency exchange. This hotel allows pets for a fee of $10 per stay. 

The rooms come furnished with 1 or 2 queen or king beds. Non-smoking rooms are available upon request. Each air-conditioned room comes with cable TV with premium channels, a hair dryer, an iron and ironing board, a mini-fridge, a clock radio and a telephone. Local calls are free. 

Casey's Restaurant is located next door and shares the same parking lot as the hotel. Although there is no room service, Casey's will deliver to the front desk for the hotel's guests. 

The hotel also offers special packages for fishers and hunters that include on-site storage and abattoir services.

Downtown Kenora is a 10-minute walk from the hotel and there are several parks with beaches, such as Anicinabe Park, Norman Park and Keewatin Beach, within a 10-minute drive. There are several restaurants within a 2-minute walk and guests can explore local attractions such as Lake of the Woods and MS Kenora Cruise Line, which takes visitors through Kenora's scenic waterfront (including Coney Island's beach and the northern section of Lake of the Woods).

Confirmed with a front desk agent November 26, 2012: pet fees, restaurant delivery, special packages and laundry facilities. 
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The Good
The reviews for this analysis were mostly positive. Guests liked the clean rooms, appreciated the convenient location, enjoyed the breakfast and commended the staff.

Many guests described their rooms as very clean and a comfortable size. Several guests also enjoyed the beds specifically and thought they were comfortable.

Several guests thought the location was convenient to downtown Kenora and amenities. They liked that the hotel was easily accessible from the main highway.

The staff were commended from several reviewers and were described as courteous and friendly. However, there were some mixed reviews and opposing opinions about staff (see below).

Many reviewers enjoyed the breakfast selection. They felt the selection was varied, including items like hot and cold cereal, bagels, yogurt, fruit and waffles. Many guests also felt that the location of Casey's Restaurant was convenient to the hotel.

Several guests thought the hotel was a good value for the price paid. One reviewer said it was "the best value in Kenora". 
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The Bad
While most reviews used for this analysis were positive, there were some common concerns among reviewers. Guests claimed the hotel smelled like smoke throughout, while others felt the staff were inattentive. 

Many guests claimed the hotel smelt of cigarette smoke throughout the hotel (like the hallways and common areas). This was the biggest complaint among reviewers.

Although the reviews regarding staff were mainly positive, there were a few guests who felt the staff were inattentive and unfriendly.

A couple guests complained about the Internet connection being slow and unreliable.

A couple reviewers felt an elevator would have been convenient (the hotel has 2 floors and guests complained about having to carry their luggage up the stairs).
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Show Sources
Sources
Expedia.ca rated this hotel 3.9 out of 5 based on 15 reviews.

Hotels.com rated this property 4 out of 5 based on 30 reviews.
 
TripAdvisor.com ranked this hotel #1 out of 12 in Kenora based on 55 reviews.

Confirmed with a front desk agent November 26, 2012: pet fees, restaurant delivery, special packages and laundry facilities.


Editor's Analysis by Jennee R.
Analyzed by Jennee R.
Jennee loves to travel and loves to live vicariously through others to help them find the right place to rest their heads while away from home.
Guest Reviews
7.7
Good

Rated 7.7/10 based on 111 reviews

Ranked #1 out of 1 hotels in Kenora


4 out of 10 | Melvin stayed November 06, 2011

"I sent reservations for the hotel and I was not granted the Special request "stay till 3:00pm" as they started trying to get me out at noon!"

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4 out of 10 | Verified Guest stayed August 14, 2011

"Poor"

"The room was not clean nor were the halls or the stairway leading up to our room... The breakfast was a joke the homemade muffins were burnt on the bottom which were not edible...the only good thing was the coffee!"

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9 out of 10 | Kelly stayed July 11, 2011

"The hotel was very clean and the staff were very helpful."

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8 out of 10 | Lisa stayed May 07, 2006

"The staff at the Super 8 were understanding and very friendly. I would stay there again as the room was clean and I had four beautiful deer as the scenery out my hotel window. It was unfortunate that the pool was under renovation but I would recommend for anyone to stay there."

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Location
Map Marker Super 8 Motel Kenora
240 Lakeview Drive, Kenora, ON