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BEST WESTERN Lakeside Inn

BEST WESTERN Lakeside Inn is a 2 star hotel in Kenora, Ontario, Canada 470 1st Avenue South, Kenora, ON, Canada
Estimated Price
$142
CAD
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Guest Reviews
Amenities
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Waterfront location with a view and comfortable beds, but outdated and pricey

Pros
  • Free Wi-Fi and parking
  • Beautiful view of the lake, according to many guests
  • The beds were comfortable, according to guests
  • Several guests enjoyed the convenient location to downtown and the waterside
  • Many guests praised the staff and service
Cons
  • Hotel was outdated, according to guests
  • Guests felt the on-site restaurant was disappointing
  • Price was a bit high, according to guests

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Editor's Analysis
Updated on Nov 29, 2012
Overview
This downtown hotel is located right on the shores of Lake of Woods. The hotel's central location, according to the hotel, makes it popular with business travellers looking to access nearby offices and with leisure travellers attending local festivals and events. The waterfront location also makes this property well-suited to travellers wanting a view.
 
With 11 floors and 94 rooms, this non-smoking hotel has an indoor pool, room service, boating dock, meeting and conference rooms, business centre (computer, printer, fax, photocopier), complimentary newspapers in the lobby and free parking. This hotel also allows pets for a fee ($15 per day).

Waterside Restaurant (on-site dining) offers American cuisine and serves breakfast, lunch and dinner. The restaurant is open for breakfast and lunch from 6 am to 2 pm daily. Dinner hours run from 5 pm to 9 pm daily, with the exception on Friday, where dinner service runs from 5 pm to 10 pm. The Waterside Lounge, directly beside the restaurant, has the same operating hours. Room service is available limited hours, daily from 5 pm to 9 pm.

Guest rooms come with a queen, king or 2 double beds, free Wi-Fi, air conditioning, an iron and ironing board, an alarm clock, a hair dryer, a coffee/tea maker, a microwave, a mini-fridge, cable TV, a telephone and free local calls.

Across the street from the Kenora Fitness and Wellness Centre, this downtown hotel is within walking distance to a variety of restaurants (5-minutes). The Lake of the Woods Museum is a 2-minute walk, as well as the MS Kenora Cruise. This hotel's central location provides access to popular summer events such as the Harbourfront Weekend and Shaw Bass International Fishing Conference.

Confirmed by a front desk agent: on-site dining, lounge and room service hours and business centre services (call date: November 23/12)
The Good
Most of the reviews used for this analysis were positive. Guests praised the view of the lake, comfortable beds, convenient location, clean rooms and the staff.

The biggest compliment reviewers had was the beautiful view they had from their suites. Many guests felt it was the hotel's strongest feature. One reviewer said "it was the best place on the water". The view was described as amazing, awesome and fantastic.

Many guests praised the comfortable beds and pillows.

Several reviewers enjoyed the convenient location to downtown and the waterside. A couple reviewers felt it was an easy walk to the shops and restaurants in town.

The staff were praised by several reviewers and described as helpful and friendly. However, there were some mixed reviews and opposing opinions about the staff (see below).

Several guests felt the rooms were clean and quiet.

The Bad
While the majority of reviews used for this analysis were positive, there were some frequent complaints about the hotel being outdated, the disappointing restaurant, high price and poor service.

Many reviewers felt the hotel looked outdated, tired and old. One reviewer mentioned the old carpets and felt the bathrooms could use updating, while another said the hotel was showing its age.

Several guests were disappointed with the on-site restaurant. Reviewers felt that the food was average and overpriced. One reviewer described the restaurant service as sub-standard.

Some guests felt that the hotel was not a good value for the price they paid. They thought more amenities should have been included for the price paid.

While the reviews regarding staff and service were mainly positive, there were a few guests who complained about a slow check-in process and rude staff.

Isolated complaints include: not enough parking, the rooms were small and the pool was tiny. A few reviewers also felt breakfast should have been included in the rate.
TripAdvisor.com rated this hotel #3 out of 17 in Kenora based on 70 reviews.

Expedia.com rated this hotel 3.9 out of 5 based on 7 reviews.

Hotels.com rated this hotel 4.1 out of 5 based on 16 reviews.

Confirmed by a front desk agent: on-site dining, lounge and room service hours and business centre services (call date: November 23/12)
Editor's Analysis by Jennee R.
Analyzed by Jennee R.
Jennee loves to travel and loves to live vicariously through others to help them find the right place to rest their heads while away from home.


Guest Reviews
7.6
Good
Guest Rating Explained
Rating: 7.6 / 10 Details

No. of guest reviews: 10
Guest Recommended: Yes
Guest Ranking Explained

BEST WESTERN Lakeside Inn is #2 out of 5 hotels in Kenora ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Unknown
Robert from Winnipeg, MB CA rated BEST WESTERN Lakeside Inn 8 out of 10 on September 16, 2012 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Winnipeg, MB CA rated BEST WESTERN Lakeside Inn 8 out of 10 on September 03, 2012 Verified Guest Hotel Review
Hotel review by guest is Positive
Kyle rated BEST WESTERN Lakeside Inn 7 out of 10 on August 17, 2012 Verified Guest Hotel Review

"Sleeping @The Best Western Lakeside Inn & Conference Centre"
"We really enjoyed our stay. We especially had a well needed rest on the most comfortable beds & pillows that we have slept on in a long time."
Show older reviews
Hotel review by guest is Negative
Larry from Winnipeg, MB CA rated BEST WESTERN Lakeside Inn 3 out of 10 on August 18, 2006 Verified Guest Hotel Review

"The hotel was not suitable for a family. The pool was very small. The elevator system was horrible. We kept having to wait for the pool elevator. The other elevator kept coming. The rooms were very small. I requested a fridge which we never got. For the price of the room ($140.00 per night) it should be included. We kept having to get our keys activated. We ended up leaving 3 days early. Perhaps for a couple or business traveler it is better suited but not for a family of 5."
Hotel review by guest is Positive
Verified Guest from Brantford, ON CA rated BEST WESTERN Lakeside Inn 8 out of 10 on August 11, 2006 Verified Guest Hotel Review
Hotel review by guest is Positive
Ricardo from Winnipeg, MB CA rated BEST WESTERN Lakeside Inn 8 out of 10 on May 22, 2006 Verified Guest Hotel Review
Hotel review by guest is Positive
Don from Winnipeg, MB CA rated BEST WESTERN Lakeside Inn 7 out of 10 on July 09, 2005 Verified Guest Hotel Review

"should have a outside patio by the lake"
Hotel review by guest is Positive
Jennifer from Toronto, ON US rated BEST WESTERN Lakeside Inn 10 out of 10 on April 24, 2005 Verified Guest Hotel Review

"My stay at the hotel was great. I felt at home there. Thank you for everything."
Hotel review by guest is Positive
Jennifer from Beamsville, ON CA rated BEST WESTERN Lakeside Inn 6 out of 10 on January 28, 2005 Verified Guest Hotel Review

"The view from the restaurant was nice. I cannot say I can provide a really good assesment since I checked in late and left early in the morning. The restaurant upstairs was wonderful and the wait staff very friendly and accomodating (I had one meal - breakfast there)."
Hotel review by guest is Negative
Kristina from Winnipeg, MB CA rated BEST WESTERN Lakeside Inn 4 out of 10 on July 18, 2004 Verified Guest Hotel Review
Hotel review by guest is Positive
Scott from Winnipeg, MB CA rated BEST WESTERN Lakeside Inn 8 out of 10 on June 20, 2004 Verified Guest Hotel Review

"lake view is marvellous"


Amenities

  • Business Center
  • Room Service
  • High-speed Internet
  • Restaurant
  • Parking
  • Swimming pool
  • Pet Friendly
  • Disabled Access
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Non-Smoking Rooms
  • Convention Center
  • Banquet Facilities
  • Conference Room(s)
  • Safe-Deposit Box
  • Sauna
  • Refrigerator
  • Cable / Satellite TV
  • Connecting Rooms
  • Wake-up Service
  • Meeting Rooms
  • Coffee / Tea Maker
  • Hair Dryer
  • TV
  • Lake
  • Photocopier
  • Desk
  • Full-service catering
  • Custom event planning available
  • Disabled Accessible Rooms
  • Internet Connection (wireless)
  • Pool Indoor
  • Coffee Shop/Cafeteria
  • Luggage Storage
  • Vending Machines
  • Self Laundry

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7.6
Good

#2 out of 5 hotels in Kenora city based on 10 guest reviews

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