Comfort Inn KapuskasingComfort Inn KapuskasingComfort Inn KapuskasingComfort Inn KapuskasingComfort Inn KapuskasingComfort Inn KapuskasingComfort Inn KapuskasingComfort Inn KapuskasingComfort Inn KapuskasingComfort Inn KapuskasingComfort Inn KapuskasingComfort Inn KapuskasingComfort Inn KapuskasingComfort Inn KapuskasingComfort Inn Kapuskasing

Clean, well-kept hotel with staff who go the extra mile to please, according to guests

Pros
  • Free Wi-Fi, free parking, free continental breakfast
  • Professional, sincere staff, according to guests
  • Guests praised clean, comfortable, well-equipped rooms
  • Good selection of food at the complimentary continental breakfast
Cons
  • One guest thought that the breakfast seating area was too small
jump to full editor's analysis (below)
Freebies
Free Wi-fi
Free Breakfast
Free Parking
Rates & Availability
Editor's Analysis
Updated Jan 23, 2013
Overview
This hotel is located directly off of the 401 and is well-suited for roadside travellers. Based on the reviews used for this analysis, this hotel appears to be frequently used by business travellers staying in the area.

In each room, guests can expect free Wi-Fi, a coffeemaker, a mini-fridge, a microwave, a hair dryer, a 32" LCD TV and an iron and ironing board. Rooms are furnished with either queen or double beds. Pets are allowed for $10 per night. 

There is no on-site restaurant, but guests are offered a complimentary continental breakfast daily (including items like baked goods and waffles). Free parking is available on site.

The Kapuskasing Golf Club is under a 5-minute drive away. Also within a 5-minute drive is the Ron Morel Memorial Museum (exhibits showcasing local history, housed in two passenger cars and a CNR 5107 Engine). Rene Brunelle Provincial Park is just under a 40-minute drive away. (All distances and travel time estimates: Google Maps)

Confirmed with a front desk agent: Wi-Fi, parking and breakfast (call date: January 22, 2013).
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The Good
The bulk of reviews used for this analysis were favourable and guests were really happy with the cleanliness of the rooms and with the customer service.

Guests said that rooms were clean, comfortable, spacious and well-maintained. Guests commented on clean bedding, towels and linens and said rooms were fresh and bright. In-room amenities like 32" TVs and mini-fridges were appreciated.

Guests felt that staff at this hotel really cared about their comfort. They were consistently pleasant and frequently went out of their way to make sure that guests were happy. Guests appreciated small extra touches (providing extension cords, de-icer and a car battery booster in the winter months, for example) that went a long way to make a good impression.

A number of guests appreciated the convenience of having a complimentary breakfast served on site. Guests said that the selection and the quality of food was good.

There were some additional comments about comfy beds. 
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The Bad
Almost all of the reviews used for this analysis were positive and guest criticisms were almost non-existent.

There were only very isolated comments with one guest that felt the breakfast area was too small to accommodate all the guests that wanted to dine at the same time, along with another guest tat felt the room rate was expensive.
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Show Sources
Sources
TripAdvisor.com guest reviewers ranked this hotel #2 out of 3 Kapuskasing hotels based on 14 reviews.

Priceline.com guest reviewers rated this hotel 9 out of 10 based on 2 reviews.

The author called the hotel on January 22, 2013 to verify some information.
Editor's Analysis by Heather W.
Analyzed by Heather W.
Driven by the sense that every person, place or thing has a story to tell and a skill for being in the wrong place at the right time, Heather is a well-traveled writer.
Guest Reviews
8.0
Very Good

Rated 8.0/10 based on 35 reviews

Ranked #2 out of 3 hotels in Kapuskasing


10 out of 10 | Lynne stayed July 07, 2011

"Staff was very accommodating to my needs which made my stay so pleasant."

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8 out of 10 | John stayed September 01, 2010

"An excellent choice, for business or pleasure."

"Very comfortable rooms, and in a convenient location on the Trans-Canada Highway, close to restaurants and downtown Kapuskasing."

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8 out of 10 | Verified Guest stayed August 17, 2006

"Staff was friendly and helpful explaining that the reservations we had made over the internet were via a third party. We didn't know this and will be more careful in the future. We were charged $20 for the service, had requested adjoining rooms but this was not passed on to hotel staff. We will make sure that we deal directly with the hotel in the future. We plan to return next year."

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7 out of 10 | Douglas stayed March 24, 2006

"It was fine, but two things bothered me. The wireless internet was hit and miss, and was frustrating. A call to the desk did not fix this. Secondly, on check out, the clerk did not ask me how my stay was, or if everything was alright. She was very negative in her silence...not the best hotel experience that I have had, and I usually stay at Comfort Inns and enjoy the stay."

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6 out of 10 | James stayed February 23, 2006

"There are not a lot of choices in Kapuskasing so alternatives are pretty slim pickings. This hotel is about what I expect in remote communities, no surprises either way but nothing I'd rush to come back to. The wireless internet services needs work - it can't be accessed from the desk in the room I was in (119) but it could be accessed if I sat very near the door to the room (which is nowhere near the desk)."

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Location
Map Marker Comfort Inn Kapuskasing
172 Government Rd. E., Kapuskasing, ON