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Comfort Inn & Suites Ingersoll

7.1 | Good
MAP CALL

Older south Ingersoll hotel with indoor pool, free parking and well-liked free breakfast 

Pros
  • Free amenities: Wi-Fi, hot breakfast, parking
  • Good customer service, according to guests
  • Guests liked this hotel's proximity to the 401
  • Several guests were pleased with the hot breakfast
  • Many guests felt the hotel offered good value
  • Some guests said the rooms were clean and comfortable
Cons
  • Tired hotel in need of updates, according to guests
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
Editor's Analysis
Updated Mar 10, 2015
Overview
This hotel is located less than a 5-minute drive from Highway 401 and is popular with travellers stopping off overnight as part of a longer journey.

All of the 98 rooms at this hotel have free Wi-Fi, a coffeemaker, a hair dryer and an iron and ironing board. Standard rooms are furnished with queen or double beds. Larger suites are available (king bed, sofabed, mini-fridge and microwave). Pets are allowed for $10 per night with a limit of 2 pets per room. This hotel has an elevator.

There is no restaurant on site, but guests are offered a complimentary hot and cold breakfast daily. On-site amenities include free parking, an indoor pool, a hot tub and a gym.

Golfers are less than a 5-minute drive to the Ingersoll Golf Club, while the Pine Knot Golf Club is just over a 10-minute drive away. The Ingersoll Creative Arts Centre is a 5-minute drive away. There are a number of parks in the area, including Victoria Park and Smith Pond Park, both about a 5-minute drive away.(All distances and travel time estimates: Google Maps)
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The Good
Based on the reviews used for this analysis guests generally enjoyed their stay at this hotel. They were most pleased with the customer service and with the room rate.

Staff received glowing reviews from guests who found them to be particularly warm and accommodating. Staff valued guests' needs and frequently went above and beyond to make sure that guests were happy.

Price point was a draw for a number of guests, many of whom said that they felt that they had received good value for the room rate.

Guests enjoyed the pool and hot tub area and said it was clean and well-maintained.

Guests liked this hotel's proximity to Highway 401 (less than a 5-minute drive). Given that, based on the reviews, a number of guests of this hotel were roadside travellers, this hotel was conveniently located.

Rooms were clean and fresh, according to guests. 

There were some additional comments about comfy beds and from guests who appreciated the convenience of having a free breakfast offered on site.
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The Bad
While the bulk of reviews used for this analysis were positive, guests did have a few complaints in common, most notably about aging decor.

Guests described rooms as tired and dated and suggested that updates were in order. They said that rooms were showing wear and tear and said that TVs, furniture, mattresses, carpets and fixtures in particular needed to be replaced. 

A few guests complained about the shower nobs not working and old towels and bedding that needed to be replaced.


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Show Sources
Sources
TripAdvisor.com guest reviewers ranked this hotel #1 out of 2 Ingersoll hotels based on 29 reviews.

Booking.com guest reviewers rated this hotel 8.5 out of 10 based on 49 reviews.

Expedia.ca guest reviewers rated this hotel 3.5 out of 5 based on 4 reviews.


Editor's Analysis by Heather W.
Analyzed by Heather W.
Driven by the sense that every person, place or thing has a story to tell and a skill for being in the wrong place at the right time, Heather is a well-traveled writer.
Guest Reviews
7.1
Good
#
2 / out of 2
hotels in Ingersoll

Rated 7.1/10 based on 388 reviews

Ranked #2 out of 2 hotels in Ingersoll

388
Map Marker Comfort Inn & Suites Ingersoll
20 Samnah Crescent, Ingersoll, ON