OverviewThis hotel is located less than a 5-minute drive from Highway 401 and is popular with travellers stopping off overnight as part of a longer journey.
All of the 98 rooms at this hotel have free Wi-Fi, a coffeemaker, a hair dryer and an iron and ironing board. Standard rooms are furnished with queen or double beds. Larger suites are available (king bed, sofabed, mini-fridge and microwave). Pets are allowed for $10 per night.
There is no restaurant on site, but guests are offered a complimentary continental breakfast daily. On-site amenities include free parking, an indoor pool, a hot tub and a gym.
Golfers are less than a 5-minute drive to the Ingersoll Golf Club, while the Pine Knot Golf Club is just over a 10-minute drive away. The Ingersoll Creative Arts Centre is a 5-minute drive away. There are a number of parks in the area, including Victoria Park and Smith Pond Park, both about a 5-minute drive away.(All distances and travel time estimates: Google Maps)
Confirmed with a front desk agent: Wi-Fi, parking and breakfast (call date: January 21, 2013).
The GoodBased on the reviews used for this analysis guests generally enjoyed their stay at this hotel. They were most pleased with the customer service and with the room rate.
Staff received glowing reviews from guests who found them to be particularly warm and accommodating. Staff valued guests' needs and frequently went above and beyond to make sure that guests were happy.
Price point was a draw for a number of guests, many of whom said that they felt that they had received good value for the room rate.
Guests enjoyed the pool and hot tub area and said it was clean and well-maintained.
Guests liked this hotel's proximity to Highway 401 (less than a 5-minute drive). Given that, based on the reviews, a number of guests of this hotel were roadside travellers, this hotel was conveniently located.
Rooms were clean and fresh, according to guests.
There were some additional comments about comfy beds and from guests who appreciated the convenience of having a free breakfast offered on site.
The Bad
While the bulk of reviews used for this analysis were positive, guests did have a few common complaints, most notably about aging decor.
Guests described rooms as tired and dated and suggested that widespread updates were in order. They said that rooms were showing wear and tear and said that old TVs, carpets and furniture in particular needed to be replaced. Guests also said that common areas, like the lobby and hallways, were in need of renovations.
Some guests complained about lingering smells of cigarette smoke in their rooms.
A few guests complained about disturbances from noisy guests in the hallways and suggested that more could be done to soundproof the walls.
TripAdvisor.com guest reviewers ranked this hotel #1 out of 2 Ingersoll hotels based on 29 reviews.
Booking.com guest reviewers rated this hotel 8.5 out of 10 based on 49 reviews.
Expedia.ca guest reviewers rated this hotel 3.5 out of 5 based on 4 reviews.
The author called the hotel on January 22, 2013 to verify some information.
