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Hidden Valley Resort

Hidden Valley Resort is a 3 star hotel in Huntsville, Ontario, Canada 1755 Valley Road, Huntsville, ON, Canada
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Guest Reviews
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Numerous on-site activities, including a private sandy beach and two tennis courts

  • Free Wi-Fi, free parking
  • Nice location, with scenic waterfront views, according to guests
  • Guests praised friendly staff
  • Guests liked the quality and selection of food in the on site restaurant
  • Some guests complained about aging decor
  • A few guests complained about thin walls

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Rooms:1 Adults:2 Kids:0
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Number of Adults: (per room)
Number of Children: (per room)

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Editor's Analysis
Updated on Feb 12, 2013
This hotel boasts a wide variety of on-site activities, including a private beach, boating, swimming, beach volleyball, tennis courts, an indoor pool, an outdoor pool and a games room. This hotel is well-suited for guests seeking resort-style accommodations.

All of the 93 rooms at this hotel offer either lake views or slope views (the hotel is nestled in a hillside). In each room there is free Wi-Fi, a coffeemaker, a hair dryer and an iron and ironing board. Rooms are furnished with either king, queen or double beds. Some rooms have a fireplace and/or a jetted tub. Pets are allowed for $35 per stay.

Guests can dine on site in the Birches Bistro, serving breakfast, lunch and dinner daily. In addition to the list above, on-site amenities include free parking, a gym and a sauna.

The hotel is right across the street from Hidden Valley Ski Resort (less than a 5-minute drive). Downtown Huntsville (boutique shopping, bars, cafes and restaurants) is just over a 10-minute drive away. Deerhurst Golf Club is a 5-minute drive away. Arrowhead Provincial Park (camping, swimming, fishing) is just over a 20-minute drive away. (All distances and travel time estimates: Google Maps)

Confirmed with a front desk agent: Wi-Fi, parking (call date: February 8, 2013).
The Good
Based on the reviews used for this analysis, guests generally enjoyed their stay at this hotel. They really liked the hotel's location and the customer service.

Guests were really impressed with this hotel's waterfront location and with the views from many of the rooms, restaurant and common areas. Guests also liked the abundant green space that surrounded the hotel. They appreciated the proximity to the Hidden Valley Ski Resort (right across the street) and to downtown Huntsville (shopping and restaurants), just over a 10-minute drive away.

Staff here were focused on guest needs and aimed to please, according to guests. They were friendly and helpful. Front desk staff were noted as being particularly congenial and warm.

Guests praised the quality, selection and price of the food offered in the on-site restaurant. 

Rooms were clean, well-equipped and well-laid out, according to guests. 

There was a sense from guests that there was good value received for the room rate. Several guests said the hotel was affordable.

Several guests found that having so many different on-site activities to choose from enhanced their stay.

The Bad
The bulk of the reviews used for this analysis were favourable but there were some common complaints. Guests most often complained about aging decor and about noise disturbances.

A few guests suggested that the hotel was aging and that updates would be a good idea. Common areas like the pool, lobby and hallways needed the most attention, according to guests.

Guests complained of thin walls and said that they could distinctly hear conversations from guests in neighbouring rooms. They suggested that more could be done to soundproof the walls. 

A couple of guests complained about the lack of elevator in this two-storey hotel and said that it was particularly difficult for guests with mobility issues. The hotel is set in a hillside, and there are a large number of stairs to use to get down to the beach and outdoor pool areas, which could prove a challenge for some. guest reviewers ranked this hotel #12 out of 17 hotels in Huntsville based on 47 reviews. guest reviewers rated this hotel 8 out of 10 based on 42 reviews. guest reviewers rated this hotel 4 out of 5 based on 56 reviews.

The author called the hotel on February 8, 2013 to verify some information.
Editor's Analysis by Heather W.
Analyzed by Heather W.
Driven by the sense that every person, place or thing has a story to tell and a skill for being in the wrong place at the right time, Heather is a well-traveled writer.

Guest Reviews
Guest Rating Explained
Rating: 7.2 / 10 Details

No. of guest reviews: 123
Guest Recommended: Yes
Guest Ranking Explained

Hidden Valley Resort is #13 out of 16 hotels in Huntsville ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Negative
Mazhar from Markham, OH CA rated Hidden Valley Resort 5 out of 10 on September 06, 2010 Verified Guest Hotel Review

"Rooms were not clean, and with spider webs in corners and windows were so dirty. Front desk and customer service were amazing."
Hotel review by guest is Positive
Joe from Sharon, ON CA rated Hidden Valley Resort 8 out of 10 on August 15, 2010 Verified Guest Hotel Review

"Rooms left some to be desired, hotel needs updating, but great food, location and bang for the buck"
Hotel review by guest is Positive
Verified Guest from Oshawa, ON CA rated Hidden Valley Resort 5 out of 10 on August 03, 2010 Verified Guest Hotel Review

"The view was beautiful! But this hotel is in recievership and it shows. The grounds were not well taken care...some of the pool chairs were broken, the ice machines were all broken and the heated indoor pool was not heated. The front desk staff were very pleasant considering all of reservation mix ups and did their best...The restaurant was very short staffed and so the service was very poor. The menu selection was way downgraded from last year but the food was fair-good when you could get some. There were times that we went hungary because we could not get food unless we drove in to town"
Show older reviews
Hotel review by guest is Positive
John from Toronto, ON CA rated Hidden Valley Resort 9 out of 10 on December 29, 2005 Verified Guest Hotel Review

"All staff at the hotel and attached restaurant were extremely pleasant and helpful. Our girls age 8 and 5 had such a great time that we plan to return in January."
Hotel review by guest is Negative
Verified Guest from Thornhill, ON CA rated Hidden Valley Resort 6 out of 10 on December 27, 2005 Verified Guest Hotel Review

"If you don't ski - it's not worth the money. If you ski, the location couldn't be better - that's what you're paying for. The hotel is actually more like a motel with ski slopes in the backyard."
Hotel review by guest is Negative
Robert from Huddersfield, GB rated Hidden Valley Resort 4 out of 10 on June 28, 2004 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Mount Forest, ON CA rated Hidden Valley Resort 8 out of 10 on February 15, 2004 Verified Guest Hotel Review

"Plan a lot of time for your meal at the hotel restaurant."
Hotel review by guest is Positive
Aldo from North York, ON CA rated Hidden Valley Resort 9 out of 10 on October 26, 2003 Verified Guest Hotel Review


  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Pet Friendly
  • Massage / Beauty Centre
  • Bar / Lounge
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Tennis Courts
  • Banquet Facilities
  • Conference Room(s)
  • Safe-Deposit Box
  • Sauna
  • News Stand
  • ATM / Cash Machine
  • Mini Bar
  • Cable / Satellite TV
  • Wake-up Service
  • Meeting Rooms
  • Coffee / Tea Maker
  • Hair Dryer
  • TV
  • Laundry service
  • Shops
  • Golf Course (nearby)
  • Nature Trail
  • Lake
  • Ceremonies
  • Jacuzzi
  • Massage
  • Spa & Wellness Centre
  • Internet Connection (wireless)
  • Towels
  • Bathtub/Shower Combination
  • Pool Indoor
  • Pool Outdoor
  • Cots
  • Games Available
  • Souvenirs/Gift Shop

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#13 out of 16 hotels in Huntsville city based on 123 guest reviews

Other hotel options in Huntsville:
More Frequently Booked
8.9 Very Good
Higher Rated By Guests
7.3 Good
Deerhurst Resort
Sometimes Less Expensive
8.9 Very Good
Holiday Inn Express Huntsville

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