Overview
The Comfort Inn Huntsville is located on King William Street in Huntsville, Ontario just south of Highway 60. The hotel is located about 500 meters from the Huntsville District Memorial Hospital, less than 300 meters from the Huntsville Place Mall, and about two kilometers from the Huntsville Centennial Centre.
Algonquin Provincial Park is about a one hour drive away, the Hidden Valley Highlands Ski Area is about a ten minute drive, and Muskoka Heritage Place is about a five minute drive from the Comfort Inn Huntsville. Arrowhead Lake in Arrowhead Provincial Park is about a fifteen to twenty minute drive (all travel distances/driving times: Google Maps).
The property is pet friendly and hotel amenities include several free services for guests. There is free wireless Internet in all guest rooms, free continental breakfast, free local calls, free newspapers on weekdays, and free parking.
Guest rooms include coffee makers, irons and ironing boards, hair dryers, and 37” LCD flatscreen televisions with cable. There are also rooms that are classified as business rooms which have large desks and ergonomic chairs.
The hotel has a total of 73 rooms and is part of the Choice Privileges customer loyalty program. Check-in time is 2pm while check-out time is 11am.
The GoodMany guests enjoyed their stay at the Comfort Inn Huntsville as expressed in many of the hotel’s reviews. Guests commonly approved of the staff, the rooms, the peacefulness of the property at night, the breakfast, and the location.
In regard to the staff, compliments for employees far outweighed concerns. Guests often described employees as polite, friendly, and/or helpful.
Many guests also enjoyed aspects of their room. Typically those guests stated that it was clean and some stated that they liked having a large flatscreen television.
The hotel, despite being located near a highway, received a great deal of praise regarding how peaceful it was. Patrons who commented on whether the hotel was quiet or loud generally did not have difficulty sleeping at night.
Breakfast received mixed reviews but most guests who commented on it stated something positive as opposed to something negative. Guests who both liked the breakfast and said something specific about it either appreciated that it was free or they enjoyed the variety that was offered.
Guests often praised the hotel for its location. Some liked being close to the hospital in Huntsville while others liked the shopping and restaurants. However the most frequent compliment regarding location had to do with Algonquin Provincial Park as guests liked making day trips to the park from the hotel.
Less frequently, the Comfort Inn Huntsville received approval for being able to meet the needs of families and for having free parking.
The Bad
Guest compliments in reviews outweighed guest complaints for this hotel however when guests expressed a concern with the Comfort Inn Huntsville, they tended to focus on their room, the breakfast, or the staff.
With the room, most guests complained about an offensive smell. Many guests did not specify what the smell was exactly but instead alluded to something musty. Rooms were also disliked for having uncomfortable beds by multiple guests with relatively few guests complimenting bed comfort.
The staff were not generally disliked - employees of the hotel received more praise than ill-natured comments. However, occasionally a guest reviewed a staff member negatively but only for reasons that varied as opposed to one or two consistent problems.
Many guests did not consider the hotel to be a stand-out ‘value-pick’: when guests chose to either complain or compliment the value they received for the price paid, most chose to complain.
Peripheral concerns by guests included hotel maintenance criticisms (ie. hotel seemed “old”), problems with the view from their room, or a concern over limited breakfast seating.
TripAdvisor.com had 26 reviews of this hotel. The property ranked 9th of 17 properties in Huntsville.
CanadianHotelGuide.com guest ratings averaged 6.8 out of 10 points and the property ranked 2nd out of 8 properties in Huntsville.
Priceline.com guest ratings averaged 8.7 out of 10 points and the property ranked 4th of 11 properties in Huntsville.
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Analyzed by Shane L.
With ample personal travel experience and years of professional hotel work experience, Shane is prepared and determined to help travelers find what they want when booking Canadian hotels.
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