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Staybridge Suites Hamilton Downtown

9.0 | Excellent | #4 out of 16 hotels in Hamilton
MAP

Highly praised downtown Hamilton with indoor pool, kitchenettes & free light evening meals

Pros
  • Free amenities: Wi-Fi, breakfast buffet, light evening buffets Mon-Wed
  • Rooms were clean, spacious and well equipped with kitchen amenities
  • Breakfast and evening buffets were well liked by guests
  • Location was handy to downtown venues and restaurants
  • Staff were well liked for their cheerfulness and courtesy
  • Wi-Fi was rated as excellent by guests
Cons
  • Underground/outdoor parking costs $12.50, plus tax per day
  • Noise from traffic and guests a disturbance for some
Freebies
Free Wi-Fi
Free Breakfast
Free Internet
Editor's Review
Updated Oct 4, 2016
Overview
This hotel offers a comfortable stay a 5-minute drive or 20-minute walk from Hamilton's city centre.

The hotel offers 129 smoke-free rooms over 7 floors. All rooms include free Wi-Fi, free wired Internet, a flat screen TV with cable, a DVD player, a kitchenette (full-size fridge, stove top, microwave, dishwasher, sink, cookware, dinnerware), a dining area, a desk, an iron and ironing board, a hair dryer and climate control.

Rooms are furnished with 1 or 2 queen beds or 1 king bed. Room extras include a sofabed, 1 or 2 separate bedrooms, 2 TVs a living room, a double Jacuzzi, bay views and a walk-out terrace. Accessible rooms are also available.

Parking is $12.50 plus tax, per day in an underground and outdoor lot.

Pets less than 75 lbs are welcome for $10 per pet, per night to a maximum of $100. Guests can book online and then call the hotel to give them their reservation confirmation number. Pets must be crated when left alone in the suite.

A free hot and cold breakfast buffet is offered to guests from 6:30 am to 9:30 am on weekdays and from 7:30 am to 10:30 pm on weekends.

A guest social with a complimentary light buffet is available Monday, Tuesday and Wednesday evenings from 5:30 pm to 7:30 pm.

Hotel amenities include an indoor pool, a 24-hour fitness centre, a 24-hour business centre, dry cleaning, a guest laundry, a convenience store, BBQ with outdoor terrace, safety deposit boxes, elevator, free newspapers and meeting rooms.

Highway 403 is a 3-minute drive from the hotel. Hamilton GO Station is a 12-minute walk. Jackson Square offers shopping a 7-minute walk away and FirstOntario Centre is 8 minutes away on foot. McMaster University is a 7-minute drive from the hotel. Hamilton International Airport (YHM) is 16 minutes away by car. (All travel times: Google Maps)

Confirmed with the front desk on Oct 4, 2016: no pay-per-view movies, bedroom doors close for 1 and 2-bedroom suites, breakfast times and light buffet times

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The Good
Guests really enjoyed this hotel. It was well priced, very clean and very hospitable and friendly

Guests liked the rooms. They were described spacious and very clean and guests appreciated the well equipped kitchenettes, views of the bay and Jacuzzi suites.

Guests liked the location. It offered easy access to restaurants and bars, sports events and shows. Guests used this location to access nearby trails, Hess Village, FirstOntario Centre, Albion Falls, McMaster University and the Royal Botanical Gardens.

Guests enjoyed the free breakfast, finding it varied and plentiful. The evening buffets were also highly appreciated, some considering them excellent.

Guests were impressed with the staff. They were described as going out of their way to help, wonderful and caring.

Adding value were the indoor pool, the 24-hour coffee station, and the large outdoor lounge where guests could enjoy their breakfast or evening buffets.

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The Bad
There were some weak points mentioned online.

Guests liked the underground parking, but some mentioned that it was limited and tight. The hotel offered overflow parking on an outside lot.

Noise was a disturbance on occasion from: other guests, AC units, street traffic, sirens and motorcyclists on the parking lot of a nearby Tim Hortons.

Other recent complaints were: no channel guide and many channels not available and some rooms lacked a window in the living area and felt a little gloomy due to dark wallpaper.

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Show Sources
Sources
Expedia.ca guest reviews rated the hotel 4.6 out of 5 from 119 reviews.

TripAdvisor.com guest reviews ranked the hotel #5 of 20 Hamilton hotels with an average rating of 4.5 out of 5 from 228 reviews.

Booking.com guest reviews rated the hotel 8.9 out of 10 from 196 reviews.


Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
Rated by Guests
9.0 / out of 10
"Excellent"
Ranked by Guests
#
4 / out of 16
hotels in Hamilton

The average guest rating for Staybridge Suites Hamilton Downtown is 9.0 out of 10 based on 1686 reviews from past guests. This average guest rating ranks Staybridge Suites Hamilton Downtown at #4 out of 16 hotels in Hamilton.

1686
Map Marker Staybridge Suites Hamilton Downtown
20 Caroline Street South, Hamilton, ON