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Guest Reviews
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7.4
Good
#2 out of 7
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Guest Rating Explained
Rating: 7.4 / 10
| Hotel Rating Breakdown |
| Amenities: |
7.9 |
| Cleanliness: |
8.0 |
| Location: |
7.7 |
| Comfort: |
7.9 |
| Service: |
7.1 |
| Value: |
6.0 |
Details
No. of guest ratings: 13
Guest Recommended: Yes
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Popularity Ranking Explained
Rating: #2 out of 7 hotels in Hamilton ranked by guests.
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Sharon from Fredericton, NB CA stayed on April 30, 2006
"I was on a non smoking floor yet the stench of tobacco smoke was very strong especially in the bathroom. I ended my stay with a smoke induced migraine. Prior to this my stays at the hotel have been good."
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Rosemarie from Leicestershire, GB stayed on April 04, 2006
"Customer service at reception was not always helpful."
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Anonymous guest from Dundas, ON CA stayed on January 01, 2006
"My keycard wasn't programmed and there was a slight error in our bill but it was all worked out easily. Overall a good experience."
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Anonymous guest from Kanata, ON CA stayed on September 25, 2005
"We stayed at the hotel for one evening to attend a wedding in the local area so did not need many of the facilities. We had requested a non-smoking room, but it had a definite smell of smoke in it. The room was fine, the linens were lovely, but the cost of the hotel was far too expensive for what was in reality just a basic room."
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Anonymous guest from Saskatoon, SK CA stayed on November 28, 2004
"The elevators appeared no to be working. We waited 12 minutes once."
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Lisa from Hamilton, ON CA stayed on February 22, 2004
"Provide both hard and soft pillows because everyone sleeps on different pillows.
Increase shampoo & conditioner portions. Long hair uses up alot of these."
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Tom from Missauga, ON CA stayed on November 05, 2003
"The bed in the room was great. It really was comfortable and it even looked comfortable.The restaurant was also very good for the breakfast that I had there. I thought the lounge was a little old and poorly maintained.The appearance of the lounge did not seem to be in line with the rest of the hotel."
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Overview & Amenities
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The 299-room Sheraton Hamilton Hotel is situated near the Copps Coliseum, Hamilton Place Theatre, the Football Hall of Fame and Royal Botanical Gardens.
The hotel is home to Chagall's Restaurant, Tonic Lounge and Cigar Bar and Windows on King Lounge. There is a heated indoor pool, fitness facility, whirlpool and hot tub.
Guest services include a concierge, maid service, room service, barber/beauty salon, and car rental service.
Rooms feature views of Lake Ontario or the city of Hamilton and are outfitted with coffee makers, mini bars, air-conditioning, alarm clocks, radios, cable TV, in-room movies, and iron/ironing boards.
Policies
Guarantee:
Cancel:
Check-In: 1500
Check-Out: 1200
Services Description
On-site facilities -
general facilities -
bar barber/beauty shop
dataport elevators
executive/club floors gift shop
golf course handicap facilities
ice/vending machines indoor pool
laundromat locker room
lounge meeting room
newsstand non-smoking rooms
restaurant sauna
solarium
wheelchair accessible elevators
whirlpool
chargeable facilities -
business center
fitness center
health club
parking facilities -
disabled parking
garage parking 8.99 cad with in-out privilages
valet parking 15.98 cad
public area facilities -
high speed internet access
additional onsite facilities -
- beauty salon - josephs coiffures - open 0900-1730
mon-wed and sat/0900-2100 thu-fri. wide range of
services available including manicures and pedicures.
- refrigerators - available on a limited basis. -
internet - this property features starwood turbonet
high-speed internet access on a per use basis. this
service provides guests with laptop internet access at
speeds up to 50 times faster than dial-up and extensive
vpn compatibility. to use this service, guest will need
a laptop with an ethernet card - internal or external.-
parking - large underground parking lot..Space for 500
cars. hotel will give in and out pass for cost of
8.99cad tax included. pass valid until 1600 on check
out day. valet parking is 15.98cad per day. - club
lounge - accessible to sheraton club room guest..Offers
complimentary breakfast..Evening hors doeuvres and a
variety of bevarages on request. connect with friends
or relax in front of a 42 inch plasma hd-tv.
meeting and convention facilities -
total nbr of meeting rooms - 13
total measurement, all rooms - 13000 sq ft
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Attraction Info
Dining Info
Recreation Info
On-site recreations -
amusement park bicycling
cardio vascular exercise children s activities
dancing exercising
fine dining game viewing/safari
museum/gallery viewing nature preserves/trails
rower shopping
sports events stair stepper
stationary bike sunbathing
swimming theater
universal gym water sports
weightlifting
onsite recreational activities -
-health club and pool - 600-2300 daily - features
nautilis equipment..Dry
sauna..Jacuzzi..Lockers..Towels..Showers. indoor
pool..Whirlpool..Outdoor sundeck no cost to hotel guest.
off-site recreations -
golfing
offsite recreational activities -
-golf -chedoke public golf course..2 miles.
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Room Type Descriptions
roh -
max occupancy - 5
max nbr of rollaways - 2
room description -
all rooms have..Video express check-out..The sheraton
sweet sleeper bed - a whole new level of comfort. the
sweet sleeper bed is a custom-designed plush top
mattress set..A cozy fleece blanket..A plump duvet and
five cushy pillows. see for yourself..Sink into the
cozy comfort of the sheraton sweet sleeper bed. /
sheraton sweet sleeper crib has a natural wood finish
and will be outfitted with a blue bottom sheet
depicting a whimsical car design in bright primary
colors..Navy bumper pad and white cotton blanket.
starwood hotels and resorts worldwide inc. has a firm
commitment to the safety of traveling families and upon
noticing the need for upgraded facilities for children
in the hotel industry..Set out to design a crib that is
both aesthetically pleasing and safe. club level
services will include - full length terry
robe..Iron/ironing board..Hairdryer..Free local
calls..No access charges for credit card/800 calls..No
health club charges..Club level lounge with
complimentary continental breakfast..Complimentary
evening hors d oeuvres and cocktail service. most club
level lounges are open monday through friday only. -
suites located on the 18th floor with an optional
second bedroom. the gallery suite is a one-room suite
furnished with art from the hamilton art gallery.
room amenities -
air conditioning / bath tub / bathroom amenities /
cable/satellite tv / coffee/tea maker / color tv / desk
/ direct dial telephone / free newspaper / hairdryer /
in-room movies / iron/ironing board / phone in bathroom
/ remote control tv / shower / telephone / television
technology -
dataport / high speed internet access / speaker phone /
two line telephone / voice mail
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Booking Information
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The hotel you have selected -- Sheraton Hamilton Hotel -- may be able to be booked: 1) online using Canadian Hotel Guide.com's instantaneous and 100% secure online reservation system; and/or 2) by telephone using the hotel reservation telephone number provided above.
1) Online: When you make your booking online, your hotel reservation is transmitted to the Sheraton Hamilton Hotel through a 100% secure Internet connection that protects your personal and credit card information. Once submitted, your hotel reservation will be confirmed within 60 seconds and sent to the Sheraton Hamilton Hotel computer reservation system in Hamilton, Ontario.
2) Telephone: 1-800-359-6279. Speak to a live customer service agent 24 hours a day, 7 days a week.
Within moments after your hotel reservation is made, you will receive a duplicate confirmation by email for your records that confirms and guarantees the reservation with all the details you may need for your stay, including the phone number and address of the Sheraton Hamilton Hotel. For your comfort and peace of mind, you may even.
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