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1-min. drive from Lincoln M. Alexander Pkwy, many guest concerns about the rooms
- Free Wi-Fi, free breakfast, free parking and free local calls
- Several guests found the beds comfortable
- The staff were complimented for their friendly service by a few guests
- Many guests thought that their rooms were in need of renovations and updates
- Many reviewers said that the rooms did not meet their cleanliness expectations
- Several guests complained about noise disturbances from neighbouring rooms and the halls
Updated Mar 31, 2014
This hotel is situated among shops and restaurants, within a 1-minute drive of the Lincoln M. Alexander Parkway. This property is centrally located for guests looking to explore the area by car. Access to Highway 403 is 4 minutes away by car, while downtown Hamilton is about a 10-minute drive away.more
All rooms are smoke free and include free Wi-Fi, free local calls, a TV, a coffeemaker, an iron and ironing board, a hair dryer and individual climate control. This hotel also offers suites that include a jetted tub. Wheelchair-accessible rooms are available. Pets are not permitted in the guest rooms.
A free breakfast is served daily from 7 am to 10 am. The on-site Pastacino's restaurant serves lunch and dinner. This hotel also has an on-site Yuk Yuks Comedy Club.
Other on-site amenities include free parking, copy/fax service, ice/vending machines and an ATM.
Meadowlands Power Centre shopping area is about a 6-minute drive away. Downtown Hamilton, which is about a 10-minute drive away, features Copps Coliseum, Bayfront Park, the Hamilton Military Museum, HMCS Haida Historic Site and the Hamilton Art Gallery. Ivor Wynne Stadium is about 11 minutes away by car, while McMaster University is a 13-minute drive away. Access to Highway 401 is about 35 minutes away by car. (All driving time estimates: Google Maps)
Verified by a front desk agent on March 21, 2014: Free breakfast hours, no airport shuttle service and wheelchair accessibility.
Among the reviews used for this analysis, many guests described generally disappointing experiences at this hotel. However, there were some positive comments found for this property.
The staff were complimented for friendly service by a few guests.
A couple of reviewers appreciated the free breakfast.
Several guests found the beds comfortable, while a couple of other reviewers said that the rooms were generally comfortable. However, many other reviewers were unhappy with the condition of their rooms (see below for more details).
As mentioned above, many guests were unhappy with their experiences at this hotel, among the reviews sourced for this editorial.more
Many guests thought that their rooms were in need of renovations and updates. These guests described stained carpeting, walls in need of painting, doors that wouldn't lock properly, duct tape around the windows and worn linens. One reviewer noted a "leaking roof and deteriorating walls", while another guest described her room as "shabby".
Many reviewers were also disappointed with the cleanliness of their rooms, while a few guests specifically mentioned an unpleasant smell in the rooms and halls.
Several reviewers complained about hearing conversations and guests partying in neighbouring rooms.
SourcesExpedia.ca gave this hotel an average score of 2.5 out of 5, with 61% of 257 guests recommending the property.
TripAdvisor.com ranked this hotel #18 out of 21 hotels in Hamilton, with an average score of 2 out of 5, from 189 reviews.
The author called the hotel on March 21, 2014 to verify some information.