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"Visiting Hamiltons College Open House"
"Complimentary breakfast had very good variety. We were surprised to find an empty beer can beside the bed and half eaten candy under the tv stand when we got into the room. Room Fan kept the room comfortable at the desired temp. Vanity light was burnt out in the bathroom. Quiet room even though it was situated beside the QEW."
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"The formerly smoking rooms smell like ashtray"
"The formerly smoking rooms smell like ashtray. Spraying deodorant is not going to remove nicotine accumulated over the years.
Somebody was smoking on the stairways and to our surprise it wasn't detected by smoke detector. Are they really working?
Breakfast was good, good selection and fresh."
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"Asked for a non-smoking room but got a smoking one. However, they had the best continental breakfast of any of the hotels I've stayed at."
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"Although I downloaded a map to get there, I found it quite confusing to find the place."
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"We had a fire alarm go off about 1:30 a.m. on Friday October 17th. We had to go outside to the parking lot. There were several groups of students staying the night and they were very noisy and may very well have been responsible for pulling the alarm. My concern is that no effort appeared to be made to stop the noise way after what should have been quiet hour. Secondly when I checked out I asked if there was any compensation and waq told only if I had called down to complain. When we were driving home my colleague told me she had called down to complain and no one answered the phone!"
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"The hotel was ideally located for the purpose of our visit and provided good value. The room was very clean and well looked after, the bed was very comfortable, and the staff were very friendly and attended to our needs. We also enjoyed the complimentary breakfast each morning. Our only complaint was a noisy air conditioning system, although it did keep our room comfortable during a very hot period. We would stay there again."
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"I would certainly stay at this hoel again, but I would suggest that an effort be made to insure that all room used things like cups, glasses, coffee and hair products be replaced daily."
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"We flew into Toronto's Pearson Airport, so I don't know how convenient it is to Hamilton's airport, but it was a good hour from Pearson. Also, it is kind of out of the way from what I would imagine Hamilton's attractions to be. We were in Hamilton visiting friends, so it wasn't an issue for us. For the price, the hotel had what we expected and was clean and friendly. The Golden Griddle is next door, so it isn't totally isolated from restaurants. The shampoo and soap in the bathroom smells great!"
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"We absoluely enjoyed our stay at your hotel, and thought thethe staff was very helpful and friendly. We ate 3 times at the Golden Griddle and thought the service was great, the food was excellent and the rest. was very clean. We are glad that it was attached to your hotel. Thanks again.
Lorraine and Charlie Kurlek"
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"I enjoyed the breakfast very much. Great selection of foods! The room was very large and comfortable.
We found that the temperature in the hallway was too hot."
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