Comfort Inn HamiltonComfort Inn HamiltonComfort Inn HamiltonComfort Inn HamiltonComfort Inn HamiltonComfort Inn HamiltonComfort Inn HamiltonComfort Inn HamiltonComfort Inn HamiltonComfort Inn HamiltonComfort Inn HamiltonComfort Inn HamiltonComfort Inn HamiltonComfort Inn HamiltonComfort Inn Hamilton

Clean rooms, friendly service, but concerns about a lack of value for the price

Pros
  • Free Wi-Fi, free parking and free breakfast
  • Many guests described their rooms as clean
  • Several reviewers complimented the staff for their friendly service
  • A few guests found the location convenient for accessing shopping, restaurants, and highways
  • A few reviewers specifically mentioned the in-room flat screen TVs as value-added features
Cons
  • Several guests mentioned that they were not likely to return to this hotel
  • Several reviewers thought that this hotel did not offer good value for the money they spent
  • A few guests complained about smelling cigarette smoke in the rooms and halls
  • A few reviewers described the decor as dated
  • A few guests complained about the food and selection at the free breakfast
jump to full editor's analysis (below)
Freebies
Free Wi-fi
Free Breakfast
Free Parking
Rates & Availability
Editor's Analysis
Updated Nov 27, 2012
Overview
This hotel is situated in a commercial/big box shopping area in Hamilton. The Eastgate Square Centre (shopping mall) is less than a 1-minute drive away (or a 7-minute walk away). This property is well-suited for guests looking to access shopping or for travellers looking to explore Hamilton by car. Barton Street, a major thoroughfare in Hamilton, is less than a 1-minute drive away.

Both smoking and non-smoking accommodations are available. All 60 rooms include free Wi-Fi, free local calls, a coffeemaker with free coffee, air conditioning and a flat screen TV. Select rooms include a mini-fridge and/or a microwave, while business class rooms include a desk and ergonomic chair. Rooms are furnished with either one queen bed and a sofa bed or two double beds.

Free parking is available on site and pets are not permitted.

A free breakfast is served from 6:30 am to 9:30 am on weekdays and from 7 am to 10 am on weekends.

Other on-site amenities include free newspapers, currency exchange, guest copy and fax service (extra fees may apply), dry cleaning (extra fees apply) and ice/vending machines.

Access to the nearest QEW interchange is a 4-minute drive away. The downtown area of Hamilton, which features the Copps Coliseum (sports arena and concert venue), the Hamilton Arts Centre, the Hamilton GO Station, shopping and nightlife, is a 17-minute drive away. McMaster University is about 22 minutes away by car. The Hamilton International Airport (YHM) is a 33-minute drive away.

Verified by a front desk agent on November 22, 2012: The free breakfast is served from 6:30 am to 9:30 am on weekdays and from 7 am to 10 am on weekends.
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The Good
Negative reviews for this hotel outnumbered positive reviews, among the reviews used for this analysis. However, there were a few common compliments mentioned by guests.

Many guests described their rooms as clean and a couple of reviewers specifically mentioned the in-room flat screen TVs as value-added features.

Several reviewers complimented the staff and guests described the front desk agents as friendly and accommodating.

A few guests found the location easy to find and convenient for accessing highways, shopping and restaurants.

A couple of reviewers thought that the room rates were reasonable, however, several guests complained that this hotel did not offer good value (see more details below).
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The Bad
As mentioned above, negative reviews outnumbered positive reviews for this property, among the reviews sourced for this analysis.

Several guests said that they were not likely to return to this hotel in the future and several reviewers thought that this hotel did not offer good value for the money they spent.

A few guests described the decor and furnishings as dated and one reviewer said that her room appeared "tired".

A few reviewers complained about smelling cigarette smoke in their non-smoking rooms and in the halls.

A few guests complained about the food and the lack of selection at the free breakfast and a few reviewers mentioned that the dining area for the free breakfast was small and had limited seating.

A couple of guests mentioned that they were disturbed by conversations in neighbouring rooms and one reviewer said that slamming doors in the halls was disruptive.

A couple of reviewers complained that their beds were uncomfortable.

Isolated complaints included: an in-room air conditioning unit was not working properly, damp carpeting in a guest room and weak shower pressure.
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Show Sources
Sources
Expedia.ca gave this hotel an average score of 3.5 out of 5.0 with 67% of 6 guests recommending the property.

TripAdvisor.ca ranked this hotel #9 out of 18 properties in Hamilton with an average score of 3.5 out of 5 from 29 reviews.

Hotels.com gave this property an average score of 3.0 out of 5.0 based on 7 guest reviews.

Verified by a front desk agent on November 22, 2012: The free breakfast is served from 6:30 am to 9:30 am on weekdays and from 7 am to 10 am on weekends.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
6.7
Fair

Rated 6.7/10 based on 90 reviews

Ranked #12 out of 14 hotels in Hamilton


9 out of 10 | Heather stayed March 17, 2013


7 out of 10 | David stayed October 01, 2012

"Nice quiet weekend and comfortable beds"

"Everything worked very well except the water flow was slow in the bathtub. All in all I will continue to use this motel again."

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8 out of 10 | Deborah stayed March 27, 2011


8 out of 10 | Nusret stayed July 03, 2010

"friendly staff, good location"

"no complaines. I had a good stay at the hotel"

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8 out of 10 | Laurie stayed September 03, 2006

"Everyone in Hamilton were very helpful !! Local restaurants were Great !! We really enjoyed our stay & would for sure stay there again"

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9 out of 10 | Carolyn stayed October 29, 2005


4 out of 10 | Carl stayed April 12, 2005


8 out of 10 | Marcel stayed January 12, 2005

"Every morning at about 5:30 I heard banging type noises that woke me up each morning. Not sure if was doors but I might think it was the news paper being dropped by every door. The internet access was great."

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9 out of 10 | Lynne stayed October 31, 2004


9 out of 10 | Scott stayed May 09, 2004

"Excellent location - easy to find the hotel. Had a wonderful time in Hamilton. Great time, wonderful hotel, very friendly staff, very tidy, clean hotel, very well maintained and the family wedding was excellent! Enjoyed the morning coffee too!"

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3 out of 10 | Verified Guest stayed March 15, 2004

Map Marker Comfort Inn Hamilton
183 Centennial Parkway North, Hamilton, ON