OverviewLocated about an 8-minute walk from Albion Falls and Upper King's Forest Park, this luxury boutique hotel--ranked #1 out of 18 properties in Hamilton--is an ideal base from which to explore Hamilton's attractions.
This hotel is 100% smoke-free and all suites include free Wi-Fi, a TV with a DVD player and pay-per-view movies, a coffeemaker, a microwave, a mini-fridge, an iron and ironing board, a desk, free local calls (under 30 minutes) and air conditioning. Suites may be furnished with one king bed or two queen beds.
Free parking is available on site and pets are not permitted.
The on-site restaurant, Baci Restaurant, specializes in Italian cuisine and serves lunch and dinner. Breakfast is available for an additional charge. Room service is also available.
Other on-site amenities include an indoor heated pool, a fitness centre, a coin-operated laundry, safe deposit boxes, a business centre, banquet space, ice and vending machines and an ATM.
A big box shopping complex and a movie theatre is about a 15-minute walk away (or 3 minutes away by car). The nearest interchange for the QEW is a 7-minute drive away, while the nearest interchange for Highway 403 is 10 minutes away by car. Downtown Hamilton, which features Copps Coliseum (sports arena and concert venue), is an 18-minute drive away. McMaster University is 19 mintues away by car and the Hamilton International Airport (YHM) is a 25-minute drive away. (All driving and walking time estimates: Google Maps)
The GoodPositive reviews greatly outnumbered negative reviews among recent online reviews used for this report, with many guests greatly praising the staff, decor and amenities of this hotel.
Many guests were highly impressed with their rooms which were considered to be stylishly furnished. The hotel was generally considered clean and modern with comfortable rooms and beds.
The staff were given very high scores, often mentioned by name by guests online, and described as friendly, knowledgeable and even outstanding. More than one said that the staff provided first class service.
A few guests praised the food and reasonable prices at the on-site restaurant.
A few reviewers mentioned the indoor pool as a value-added feature.
Some guests said the hotel was conveniently located close to several malls, restaurants, a movie theatre, trails and highways.
Guests typically enjoyed their stay and many planned to return.
The Bad
As mentioned above, positive reviews for this property greatly outnumbered negative reviews, among the reviews sourced for this analysis. However, there was a couple of common concerns and a few isolated complaints mentioned by guests.
A couple of reviewers thought that the guest room showers were awkwardly designed with the shower head not protruding far enough from the wall.
A couple of guests said they were disturbed by noise from other hotel guests--in a nearby room and guests returning to their rooms from the dinner theatre.
Isolated complaints included: no breakfast buffet (made-to-order only), no bathrobes and limited parking spaces when the dinner theatre was operating in the neighbouring banquet hall.
Expedia.ca gave this hotel an average score of 4.8 out of 5, with 100% of 5 guests recommending the property.
TripAdvisor.ca ranked this hotel #1 out of 18 properties in Hamilton, with an average score of 5 out of 5, from 141 reviews.
Hotels.com gave this property an average score of 4.9 out of 5, based on 14 guest reviews.
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Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
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