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Best Western C Hotel by Carmen's

9.2 | Excellent | #2 out of 16 hotels in Hamilton
MAP

Highly praised boutique hotel in southeast Hamilton with indoor pool and jacuzzi suites

Pros
  • Free amenities: Wi-Fi, parking, guest laundry
  • Rooms were described as very clean and well appointed
  • Staff were professional and very personable
  • Guests loved the on-site dining
  • Location was close to highways, area attractions, restaurants and shopping
  • Good value according to many guests
Cons
  • Parking could be limited during busier banquet times
  • Some were disturbed music from the banquet hall and guests in the halls
Freebies
Free Wi-Fi
Free Parking
Editor's Review
Updated Oct 1, 2016
Overview
This boutique hotel offers a comfortable stay an 8-minute walk from Albion Falls and Upper King's Forest Park and a 15-minute drive from downtown Hamilton.

The hotel offers 52 smoke-free and pet-free rooms and 6 floors. All rooms include free Wi-Fi, free local calls, a 42” flat screen TV with cable, a Blu-Ray/ DVD player, a Keurig coffeemaker, a mini-kitchen, (mini-fridge, microwave, sink), a desk with ergonomic chair, a laptop safe, an iron and ironing board, a hair dryer and air conditioning.

Rooms are furnished with 2 queen beds or 1 king bed. Room extras include a sofabed, 1 or 2 open-style or separate bedrooms, 2 TVs, a living room, a gas fireplace, a full kitchen, a dining table and a double jacuzzi. Accessible rooms are also available.

Free parking is available on site.

Baci Restaurant features Italian cuisine with a wood-burning oven and is open for breakfast, lunch and dinner. Room service hours are 7 am to 9 pm on weekdays and 7 am to 10 pm on weekends.

Hotel amenities include an indoor pool, a hot tub, a fitness centre, a 24-hour business centre, a guest laundry, a convenience store, safe deposit boxes, ice/vending machines, an ATM, a 24-hour front desk, a rooftop lounge and meeting rooms.

A big box shopping complex and movie theatre is about a 9-minute walk or 3-minute drive away. The Lincoln Alexander Highway is a 2-minute drive, and the QEW and 403 highways can be accessed in 13 minutes. McMaster University is 17 minutes away by car and the Hamilton International Airport (YHM) is about a 16-minute drive. (All travel times: Google Maps)

Confirmed by the front desk on Sept 30, 2016: room service hours

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The Good
Guests typically were impressed by several aspects of this hotel--the restaurant, the staff and the cleanliness and style of the rooms.

Guests enjoyed the rooms. They were often described as very clean, well designed and comfortable with quality beds and bedding.

Guests enjoyed meals and room service. They found the food impressive, well presented and reasonably priced.

The staff were amazing. They were efficient and very friendly and guests often felt the brought the hotel up, smoothing out any rough spots encountered during the hotel’s busy times.

Guests often found the location convenient. They used it to access the banquet hall next door, the airport, Niagara Falls and the surrounding area.

Adding value were the well maintained and clean pool, hot tub and gym.

Guests often felt the hotel offered good value due to the quality of the amenities on site, the dining and the well-run establishment.

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The Bad
Guests also offered some negative feedback online.

Some guests found that noise from other guests in the halls and the nearby banquet hall’s wedding music disruptive. This seemed to be a problem on certain sides of the property.

Although guests were pleased to have free parking, it was sometimes limited if the banquet hall or restaurant was filled with guests.

Some felt the hotel was a little far from the city centre and not well signed, or hidden behind the banquet hall.

A few objected to being charged a late check-out fee.

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Show Sources
Sources
Expedia.ca gave this hotel an average score of 4.7 out of 5, based upon 63 guest reviews.

TripAdvisor.ca ranked this hotel #1 out of 20 properties in Hamilton, with an average score of 4.5 out of 5, from 633 reviews.

Booking.com gave this property an average score of 9.2 out of 10, based on 170 guest reviews.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
Rated by Guests
9.2 / out of 10
"Excellent"
Ranked by Guests
#
2 / out of 16
hotels in Hamilton

The average guest rating for Best Western C Hotel by Carmen's is 9.2 out of 10 based on 903 reviews from past guests. This average guest rating ranks Best Western C Hotel by Carmen's at #2 out of 16 hotels in Hamilton.

903
Map Marker Best Western C Hotel by Carmen's
1530 Stone Church Road E, Hamilton, ON