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Holiday Inn Guelph Hotel & Conference Centre

Holiday Inn Guelph Hotel & Conference Centre is a 3 star hotel in Guelph, Ontario, Canada 601 Scottsdale Drive, Guelph, ON, Canada
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Guest Reviews
Booking Information

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Other Hotels
in Guelph by Holiday Inn
Holiday Inn Express Hotel & Suites Guelph (9.9 km)

Clean rooms with heated bathroom floors, a 5-minute drive to the University of Guelph

  • Free Wi-FI, free parking
  • Good customer service, according to guests
  • Guests liked this hotel's proximity to shopping and restaurants
  • Clean, spacious rooms according to guests
  • A few guests complained about noise disturbances

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Editor's Analysis
Updated on Feb 12, 2013
This hotel is located about a 5-minute drive to the University of Guelph and is well-suited for travellers who are visiting or who have business to attend to at the university.

This hotel has just completed extensive renovations (January 2013). All of the 137 rooms at this hotel have free Wi-Fi, a coffeemaker, a hair dryer and an iron and ironing board. Standard rooms are furnished with king, queen or double beds. Suites have a mini-fridge, a microwave and a king or queen bed with a sofabed. Some suites have a jetted tub. Pets are permitted for $35 per stay.

Guests can dine on site at Gazebo‚Äôs Restaurant & Lounge serving breakfast, lunch and dinner daily. There is also a good selection of restaurants within a 5 to 10-minute walk of the hotel. On-site amenities include free parking, an indoor pool, a gym and a children's playground. 

Mall shopping is nearby at Stone Road Mall, a 5-minute walk away. Downtown Guelph is just under a 10-minute drive away. The Starkey Hill Conservation Area is just over a 15-minute drive away. (All distances and travel time estimates: Google Maps)

Confirmed with a front desk agent: Wi-Fi and parking (call date February 6, 2013).
The Good
The vast majority of reviews used for this analysis were favourable and guests were pleased with the customer service and with the hotel's location.

Guests were impressed with staff at this hotel. Staff were proactive in dealing with guest complaints and responsive to requests. Staff were also described as friendly, helpful and knowledgeable. Front desk staff and housekeeping were noted as being particularly good.

Location was a draw for a number of guests who appreciated this hotel's proximity to shopping, restaurants and to the University of Guelph (just over a 5-minute drive). Guests also felt that the hotel was easy to locate.

Rooms were clean, comfortable and spacious, according to guests. A number of guests commented on pleasant extra touches in the rooms that enhanced their stay, like good quality toiletries and heated bathroom floors.

There were some additional comments about comfy beds and pillows and from guests who enjoyed using the pool.

The Bad
Almost all of the reviews used for this analysis were positive and guests rarely complained. There were a few isolated complaints that didn't seem to reflect the common guest experience.

A few guests complained of noise disturbance from guests in adjacent rooms and in the hallways. A few guests felt that noise travelled down the hallways from the pool.

One guest felt that the curtains were insufficient in blocking light from the outside. guest reviewers ranked this hotel #8 out of 12 Guelph hotels based on 67 reviews. guest reviewers rated this hotel 8.5 out of 10 based on 20 reviews. guest reviewers rated this hotel 3.7 out of 5 based on 15 reviews.

The author called the hotel on February 6, 2013 to verify some information.
Editor's Analysis by Heather W.
Analyzed by Heather W.
Driven by the sense that every person, place or thing has a story to tell and a skill for being in the wrong place at the right time, Heather is a well-traveled writer.

Guest Reviews
Guest Rating Explained
Rating: 7.8 / 10 Details

No. of guest reviews: 180
Guest Recommended: Yes
Guest Ranking Explained

Holiday Inn Guelph Hotel & Conference Centre is #8 out of 12 hotels in Guelph ranked by the ratings provided by guests.
No recent comments available
Show older reviews
Hotel review by guest is Positive
Bruce from North Bay, ON CA rated Holiday Inn Guelph Hotel & Conference Centre 8 out of 10 on September 04, 2005 Verified Guest Hotel Review

"the room had a noisy hum from air conditioning units in rooms above and below."
Hotel review by guest is Negative
David from St-lambert, QC CA rated Holiday Inn Guelph Hotel & Conference Centre 3 out of 10 on May 26, 2004 Verified Guest Hotel Review
Hotel review by guest is Positive
Ian from Wasaga Beach, ON CA rated Holiday Inn Guelph Hotel & Conference Centre 7 out of 10 on March 06, 2004 Verified Guest Hotel Review


  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Swimming pool
  • Pet Friendly
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Non-Smoking Rooms
  • Banquet Facilities
  • Conference Room(s)
  • Currency Exchange
  • Multilingual Staff
  • Safe-Deposit Box
  • Sauna
  • Refrigerator
  • Cable / Satellite TV
  • Secretarial Service
  • In Room Movies
  • Connecting Rooms
  • Bath / Hot Tub
  • Meeting Rooms
  • Kitchenette
  • Coffee / Tea Maker
  • Microwave
  • Hair Dryer
  • Complimentary Toiletries
  • TV
  • Laundry service
  • Golf Course (nearby)
  • Playground
  • Photocopier
  • Desk
  • Courier
  • Meeting Coordinator
  • Full-service catering
  • Ceremonies
  • Custom event planning available
  • Exhibit Space
  • Internet Connection (wireless)
  • Bathrobes
  • En suite
  • Private Bathroom
  • Pool Indoor
  • Cots
  • Coffee Shop/Cafeteria
  • Executive Floor
  • Luggage Storage
  • Vending Machines
  • Express Check-In/Check-Out
  • Self Laundry
  • Pillow Top Mattress

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#8 out of 12 hotels in Guelph city based on 180 guest reviews

Other hotel options in Guelph:
More Frequently Booked
8.0 Very Good
Comfort Inn Guelph
Sometimes Less Expensive
8.5 Very Good
Fairfield Inn & Suites Guelph

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Customer Service: 1-800-359-6279 from the USA and Canada (International Callers: Dial Toll Free 00-800-8607138 or +1 210-507-5997 and mention "Promo Code 5072"). Hotel Reservations Center and Customer Service Hours: Open 24 Hours a Day, 7 Days a Week.

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