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Well-located Guelph hotel highly praised for comfy rooms, attentive service and fine dining

Pros
  • Free Wi-Fi
  • Many guests described their rooms as clean and well appointed
  • The staff were frequently complimented for their friendly and accommodating service
  • Several guests found the location convenient for accessing the University of Guelph campus on foot
  • Several reviewers praised the food served at the lunch buffet
Cons
  • A few reviewers thought that the on-site restaurant was understaffed
  • Overnight parking is $14 and valet parking is $24 per night
  • A few guests complained about the extra parking charges
Freebies
Free Wi-Fi
Editor's Analysis
Updated Feb 26, 2015
Overview
This hotel is situated within the University of Guelph Research Park and is well suited for guests who are looking to explore the Guelph campus on foot. The Stone Road Mall is about a 4-minute drive away and includes several restaurants.

This property is 100% smoke-free and all 148 rooms and suites include free Wi-Fi, a flat screen TV, a coffeemaker, an iron and ironing board, air conditioning and windows that open. Rooms are furnished with two queen beds.

Suites also include a separate sitting area, a work desk and an ergonomic chair. Select suites offer separate living and bedroom areas, a second TV in the bedroom, a fireplace, bathrobes, an iPod dock and a make-up/shaving mirror. Corner suites also include a kitchenette (microwave and fridge). Suites are furnished with one king bed, one king bed and a sofabed, or one queen bed and a sofa bed.

Parking is available on site for $12 per night and pets are permitted for an additional fee of $35 per stay ($70 for stays longer than 5 days).

The on-site restaurant, Fifty West, serves breakfast, lunch, dinner, and Sunday brunch. Room service is also available.

On-site amenities include a fitness centre, a gift shop, coin-operated laundry machines, meeting rooms, conference space, dry cleaning (extra fees apply) and bike rentals.

The downtown area of Guelph is about a 9-minute drive away and features the Sleeman Centre (sports and entertainment venue), the Old Quebec Street Market, the Guelph Farmer's Market, and the Guelph GoTrain station. The Sleeman Brewery and store is 10 minutes away by car.

Access to Highway 401 is a 13-minute drive away, while the Region of Waterloo International Airport (YKF) is about a 28-minute drive away. (All driving time estimates: Google Maps)
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The Good
Positive reviews for this hotel outnumbered negative reviews among the reviews used for this analysis.

Many guests described their rooms as clean and well appointed with modern furnishings and fixtures. A few reviewers thought that their rooms were spacious and a couple of guests found their beds to be comfortable. A couple of reviewers mentioned that their rooms were quiet.

The staff were frequently complimented and guests described the front desk staff as friendly and accommodating. One reviewer said that the "service was fantastic", while another reviewer noted, "at every turn, someone is asking how your stay is or wishing you a good day or evening".

Several reviewers found the location convenient for accessing the University of Guelph campus on foot.

Several guests praised the food at the lunch buffet (served at the on-site restaurant) and one reviewer enjoyed the food that she ordered from room service. However, there were some concerns mentioned by guests about the food at the Sunday brunch and the service at the on-site restaurant (see more below).

A couple of reviewers noted the free Wi-Fi as a value-added feature.
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The Bad
As mentioned above, positive reviews outnumbered negative reviews for this property among the reviews sourced for this analysis. However, there were a couple of common concerns and a couple of isolated complaints mentioned by guests.

Several reviewers complained about paying additional fees for parking ($12 per night). One guest thought that charging for parking was unnecessary and a "cash grab". 

While several guests praised the food served at the lunch buffet, a couple of reviewers complained about the food that they were served during Sunday brunch. One reviewer who ordered eggs Benedict said that "the eggs were hard and the sauce was cold". A few guests found the service to be slow and one reviewer suggested that the restaurant was understaffed.

Isolated complaints included: unreliable Wi-Fi service, and difficulty maintaining a comfortable room temperature.
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Show Sources
Sources
Expedia.ca gave this hotel an average score of 4.5 out of 5 with 91% of 22 guests recommending the property.

TripAdvisor.ca ranked this hotel #3 out of 12 properties in Guelph, with an average rating of 4 out of 5 from 65 reviews.

Hotels.com gave this property an average score of 4.3 out of 5 based on 42 guest reviews.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
8.5
Very Good
#
4 / out of 12
hotels in Guelph

Rated 8.5/10 based on 922 reviews

Ranked #4 out of 12 hotels in Guelph

922
Map Marker Delta Guelph Hotel and Conference Center
50 Stone Road West, Guelph, ON