Days Inn GuelphDays Inn GuelphDays Inn GuelphDays Inn GuelphDays Inn Guelph

Ten-minute walk from the University of Guelph, free breakfast, and clean rooms

Pros
  • Free breakfast, free parking, and free Wi-Fi
  • Many guests described their rooms as clean and well maintained
  • Many reviewers found the location convenient for accessing Guelph University on foot
  • Several guests thought that the room rates were reasonable
  • A few reviewers found their rooms to be quiet
Cons
  • A few guests thought that the front desk agents were unhelpful
  • A couple of reviewers found the in-room decor to be dated
  • A couple of guests complained that this hotel did not have an elevator
jump to full editor's analysis (below)
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
Choose dates to check rates & book this hotel
Editor's Analysis
Updated Nov 8, 2012
Overview
This hotel is located in a primarily residential area and is a 5-minute drive or a 10-minute walk from the University of Guelph. This property is situated on a major thoroughfare in Guelph and is ideal for guests looking to access the university or travellers who prefer to explore the area by car.

This property is 100% smoke-free and all 87 rooms include free Wi-Fi, free local and toll-free calls, a coffeemaker, an iron and ironing board, a desk, individual climate control, and a TV. Deluxe rooms also include a flat-screen TV, a mini-fridge, and a microwave. Rooms are furnished with 1 king bed, 1 queen bed, or 2 double beds. Deluxe suites offer more spacious accommodations and are furnished with 1 king bed and 2 sofabeds.

Free parking is available on site and pets are permitted at no additional charge. This two-storey property does not have an elevator.

A free breakfast is served daily from 6:00 am - 10:00 am.

Other on-site amenities include dry cleaning (extra fees apply), free newspapers, copy service, and ice/vending machines.

Downtown Guelph, which features the Old Quebec Street Mall and the Guelph Farmer's Market, is about an 8-minute drive away. The Aberfoyle Antique Market is a 12-minute drive away. The nearest Highway 401 interchange is 15 minutes away by car. 

Verified by a front desk agent on November 7, 2012: The free breakfast is served daily from 6:00 am - 10:00 am.
more
The Good
Positive reviews slightly outnumbered negative reviews for this hotel, among the reviews used for this analysis.

Many guests described their rooms as clean, quiet and well maintained. A couple of reviewers found their beds to be comfortable.

Many reviewers found the location convenient for accessing the University of Guelph on foot (10-minute walk) and for accessing points of interest via Gordon Street by car.

A couple of guests praised the food at the free breakfast.

A few reviewers described the front desk agents as friendly and welcoming, however a few guests expressed problems with the customer service that they encountered (see below for more details).

Several guests thought that the room rates were reasonable and that the hotel offered good value for the money they spent.
more
The Bad
As mentioned above, positive reviews for this property slightly outnumbered negative reviews, among the reviews sourced for this analysis. There were several common concerns mentioned by guests.

A few guests described the front desk agents as unhelpful, lacking knowledge about hotel amenities and processes, and unresponsive to guest requests. One guest said that he received the wrong Wi-Fi password and did not receive a wake-up call as requested.

A couple of reviewers described the in-room decor as dated and a couple of guests complained that the in-room TVs were not flat-screens.

A couple of reviewers complained that this property did not have an elevator.

A couple of guests complained about smelling cigarette smoke in their non-smoking rooms.

Isolated complaints included: tub was slow to to drain, insufficient lighting, worn carpeting in the halls, and garbage in a guest room was not emptied prior to arrival.
more

Show Sources
Sources
Expedia.ca gave this hotel an average score of 4.0 out of 5.0, with 84% of 37 guests recommending the property.

TripAdvisor.ca ranked this hotel #10 out of 12 properties in Guelph, from 22 reviews.

Hotels.com gave this property an average score of 3.9 out of 5.0, based on 86 guest reviews.

Verified by a front desk agent on November 7, 2012: The free breakfast is served daily from 6:00 am - 10:00 am.

Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
7.5
Good

Rated 7.5/10 based on 353 reviews

Ranked #9 out of 1 hotels in Guelph


8 out of 10 | Jeff stayed December 02, 2012

"A decent place to stay. Good service."

"I found a sock in my bed which makes me think the bedding was not cleaned or changed before my stay."

more
show older reviews

7 out of 10 | Verified Guest stayed July 30, 2006

"I was in a wedding and had made reservations on line. When I had arrived all was well and I checked in promptly. Once the wedding party had completed the rehearsal duties I followed another couple from my area in Ontario, who were also in the wedding party, back to the hotel only to find that the honeymoon suite that had been reserved for this couple by the bride herself was not available and despite having a confirmation number they knew nothing of them. They claimed to have only three smoking rooms left but when the bride called the desk clerk and asked for information to contact the manager, they conveniently found them a large frequent visitors club room. They had nothing for them the night of the wedding and this couple had to go all the way to Cambridge to have a room for the next night. They claimed that the reason for the mix up was "must have been on the old system" with no apologies or offers for the mix up."

more

8 out of 10 | Larry stayed May 15, 2006

"I stayed for 4 nights at this hotel including both weekend nights. The room was clean as was the other areas of the hotel. There is access to 2 English type pubs just across the street as well as a Chinese restraunt. I would stay here again the next time I am in Guelph."

more

8 out of 10 | Paul stayed May 10, 2006

"I found housekeeping staff quite good"

more

8 out of 10 | Verified Guest stayed May 03, 2006

"Minor problems - bathroom towel rack fell off the wall; tap in tub didn't turn off properly"

more

3 out of 10 | Joanne dawn stayed June 26, 2005

"My room was a smoking one - I am allergic to smoke. Even the hallway reeked of smoke. They did change my room to another smoking one that was slightly better.My room was on the second floor. There was no one to help carry my bag up the flights of stairs. The breakfast area was very conjested. I am still coughing from my night at the Days Inn."

more

7 out of 10 | John stayed July 17, 2004

"Movie rentals were antiquated and toilet paper seemed to be rationed. One incident with the toaster in the lobby setting off the room smoke detector alarms at 7 am repeatedly. Bathroom floors should be cleaned daily. I think most of the concerns can be handled by responsible individuals who work there. This has occured at higher priced hotels as well so it may not be an indication of this chains policies."

more

5 out of 10 | Verified Guest stayed June 28, 2004

"This is not the 1st stay at this hotel. It is not someplace I would reccomend to someone who was looking for a quiet stay. On a prior visit, The staff seemed incapable of controlling the noise level. When I complained the response from the receptionist was that he couldnt be in more than 1 place at a time. I would not have returned if another place was available."

more

9 out of 10 | Gayle stayed May 26, 2004

"there is not a restaurant with the hotel, BUT there are 3 restaurants right across the street! All different, one type of road house, great excellent food, another chinese buffet and another one. All stores are really close and the Stone Road Mall as well. good place and worth the few bucks. Recommend it to anyone staying in Guelph as it is in a great location! thanks a bunch! have a fun-shiney day ;0)"

more

3 out of 10 | Debra stayed October 26, 2003

"i travel a lot and i have never had this kind of exsperience before. the sheet where not fresh. they had a really bad smell to them. they had stains on them. that looked like it would have come off if they were washed before we got there. both headboards had something sprayed all over it. the comforter was stained as well. the air was stale. i am aware that it was a smoking room. but when i walked in there the smell hit me really hard. im sure its because you cant open windows so no fresh air has ever hit that room. the shower had left over shampoo in it that wasnt picked up from the previous visiters. all in all the room was very discusting, i will never stay in that hotel again. the workers were friendly and very helpful but it was too unclean for my liking. my stay was very uncomfortable for that reason i will never return."

more
Map Marker Days Inn Guelph
785 Gordon Street, Guelph, ON