OverviewLocated near Muskoka Wharf (shops and restaurants) on the shores of scenic Muskoka Bay, this hotel may appeal to travellers seeking a waterfront accommodation and who prefer to wander to area's points of interest by foot.
All 106 rooms at this hotel offer free Wi-Fi, free wired Internet, a full kitchen (fridge, stovetop, dishwasher, plates, cutlery, cookware, glassware), a coffeemaker, a hair dryer and an iron and ironing board. There are studio rooms available (king or queen bed) or suites (one or two separate bedrooms, king and/or queen beds, fireplace, balcony, some with views of the waterfront). Pets are allowed for $100 per stay.
There is no on-site restaurant, but guests are offered a complimentary hot breakfast daily. This hotel is surrounded by restaurants, so guests have a number of dining options within a short walk (5 to 10 minutes). On-site amenities include an indoor pool, a hot tub, a gym, an outdoor fire pit and a BBQ area.
In addition to numerous shops and restaurants, Muskoka Steamship Cruises (dinner cruises and tours of Muskoka Bay, closed in the winter) is within walking distance, 5 minutes away. The Gravenhurst Opera House is just under a 20-minute walk away. Casino Rama is 30-minute drive away. (All distances and travel time estimates: Google Maps)
Confirmed with a front desk agent: Wi-Fi, wired Internet, parking and breakfast (call date: December 20, 2012).
The GoodThe bulk of the reviews used for this analysis were positive. Guests were really impressed with the appearance of the rooms and with this hotel's location on the waterfront.
Guests raved about the bright, modern decor and about the cleanliness of the rooms. Several guests enjoyed the extras in the rooms (such as the gas fireplace and mini-fridge) and said that rooms were well-equipped and comfortable.
For a number of guests, the waterfront views were a big draw. Several guests enjoyed taking in the waterfront from their balconies.
This hotel is in an area that has a lot of greenery, which guests said made the location look very appealing. Guests also appreciated this hotel's proximity to beaches, walking trails, shops and restaurants, many of which were located within a short walking distance.
Staff here were top notch, according to guests. Guests said that staff routinely went out of their way to attend to guest needs and were service-focused.
Several guests enjoyed the pool area and said that it was clean and well-maintained.
A few guests commented favourably on the speed of the Wi-Fi.
The Bad
The vast majority of reviews used for this analysis were positive and guest complaints were rare. However, there were a few isolated guest complaints which did not seem to be reflective of overall guest experience.
A couple of guests said that the complimentary continental breakfast was disappointing (although they did not say why). Some guests also felt that the breakfast area did not have adequate seating to accommodate all the guests who wanted to eat at once.
TripAdvisor.com guest reviewers ranked this hotel #1 out of 5 Gravenhurst hotels based on 154 reviews.
Hotels.com guest reviewers rated this hotel 4.8 out of 5 based on 124 reviews.
Booking.com guest reviewers rated this hotel 9.3 out of 10 based on 44 reviews.
Confirmed with a front desk agent: Wi-Fi, wired Internet, parking and breakfast (call date: December 20, 2012).
