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OverviewLocated on King St. East, about a 3-minute drive from the 401 (Trans-Canada Hwy) and the 1000 Islands Charity Casino, this hotel is popular with guests who seek motel-style accommodations and want to be close to the highway and to the casino.
Guests should know that this hotel is closed for the winter months, November through March.
All of the 77 rooms at this non-smoking hotel have free Wi-Fi, a coffeemaker, a hair dryer and an iron and ironing board. Guests can choose between rooms with double, king or queen beds. Pets are permitted for $10/stay.
On-site dining is available at Captain Dooley's, which serves breakfast, lunch and dinner daily. Other on-site amenities include free parking, an outdoor pool, a tennis court and basketball courts.
This hotel is about a 2-minute drive or a 20-minute walk from downtown Gananoque (where there are a number of boutique shops and restaurants). The Gananoque Boat Lines (cruises of the 1000 Islands, offered in the spring, summer and fall) are a 4-minute drive or just over a 30-minute walk away. (All distances and travel time estimates: Google Maps)
Confirmed with a front desk agent: Wi-Fi, seasonal dates, breakfast and parking (call date: November 7, 2012).
The GoodMost of the reviews used for this analysis were favourable, and guests really liked this hotel's location and its cleanliness. Many guests liked this hotel's proximity to the 401 (a 3-minute drive) and to the 1000 Island Charity Casino (also a 3-minute drive).
Guests commented favourably on the cleanliness of the rooms and on the general maintenance of the rooms. Guests said that rooms were a good size and able to accommodate their needs.
A number of guests enjoyed the quality and the selection of the food offered at the breakfast. A number of guests dined on site for lunch and dinner as well, and commented specifically about how tasty different dishes from the menu were.
Guests received good service from staff at this hotel. Front desk staff were mentioned specifically. Several guests commented on a swift and efficient check-in process.
The outdoor pool was large, according to a number of guests, who said that it was big enough to do laps in.
Guests liked this hotel's price point and commented favourably on affordable room rates.
Some guests liked the motel style of the accommodations and enjoyed having outdoor access to their rooms.
There were some peripheral comments about comfy beds and pillows.
The Bad
While many of the reviews used for this analysis were favourable, there were a few common threads among guest complaints, including aging decor and issues with noise. There were a number of comments about dated decor, with suggestions that there was a need for updates and/or renovations. Words like "dated" and "older" surfaced frequently in the reviews. TVs and furniture were mentioned specifically.
A few guests complained about noise disturbances from guests in adjacent rooms and suggested that more could be done to soundproof the walls.
A few guests had trouble with slow and unreliable Wi-Fi connections.
TripAdvisor.com guest reviewers ranked this hotel #9 out of 14 Gananoque hotels, based on 85 reviews.
Booking.com guest reviewers rated this hotel 8.3 out of 10, or "very good", based on 76 reviews.
Expedia.ca guest reviewers rated this hotel 4.0 out of 5, based on 32 reviews. 88% of guests would recommend this hotel.
Confirmed with a front desk agent: Wi-Fi, seasonal dates, breakfast and parking (call date: November 7, 2012).
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Analyzed by Heather W.
Driven by the sense that every person, place or thing has a story to tell and a skill for being in the wrong place at the right time, Heather is a well-traveled writer.
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7.4
Good
#3 out of 8
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Guest Rating Explained
Rating: 7.4 / 10
| Hotel Rating Breakdown |
| Amenities: |
6.4 |
| Cleanliness: |
6.2 |
| Location: |
6.9 |
| Comfort: |
6.5 |
| Service: |
6.8 |
| Value: |
5.9 |
Details
No. of guest reviews: 219
Guest Recommended: Yes
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Guest Ranking Explained
Ramada Provincial Inn is #3 out of 8 hotels in Gananoque ranked by the ratings provided by guests.
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"A Pleasant Stay in a Comfortable Room"
"TV's were not positioned in such a way that they could be seen from the beds. It was difficult not to have it that way, due to the lay-out of the room, but we do like to watch TV when we first go to bed at night.
Staff were very friendly; our breakfasts were good; the location was ideal."
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"the only complaint i have is was that we didnt stay longer!!!!"
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"We have stayed at this motel many times before. I think at one time it was not a Ramada Inn and that would go way back.
We were very happy to see that many improvements have been made to the property which made our stay great. We enjoyed the pool very much and the breakfast the next morning was a lovely treat.
"
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"We called from the Casino to confirm our reservation and asked for directions to your hotel. So we were surprised that the person at the front desk forgot to give us our free bees for the casino, which was included with our reservation. I happened to ask another clerk about the food at the casino and he asked me if I had received the free coupons. Otherwise, we would not have received anything. No big deal, but I felt that it was a lack of good caring service. We had breakfast at the restaurant in the morning. Food was very average but service was great. Hope this is helpful."
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"The rooms were clean, comfortable and modern with secure door locks. I found the standard daily room rate of $152.10 (not including taxes, approx. $17.00) to be pricey for what is essentially a motel.
Breakfast vouchers were provided for each night of stay; but, only one choice was available - scrambled eggs with bacon or sausage. No substitutions or change in the style of cooking were permitted. Nor could equivalent value be applied to another choice. My stay was six days. No one wants the same breakfast six days in a row."
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"For those of us used to subtle blends (i.e. Timmies)the coffee at breakfast is best skipped as it is even weaker by comparison (grab your favorite brew ahead of time).
The breakfast with the room coupons are handy, but you get no choice of breakfast (we were given scrambled eggs and a choice of bacon or sausage despite staying 2 nights).
We found the restaurant and accomodations a little on the dusty and cobwebby side (wood and lots of collectables).
The people were great to deal with though, and that's why I would recommend the facility."
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"We enjoyed the room, the atmosphere. The staff were pleasant.We were accompanied by friends who rarely use hotels. They were very pleased and enjoyed their stay. They said that they would come back again.
Thank you for a great experience"
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"The restaurant and gift shop attached to the Ramada Inn are excellent and convenient if you don't want to face the tourist hordes elsewhere. Didn't get to use the pool - but I would have liked to! It looked clean. The room was huge, the shower had a built-in spa bath and overall the bathroom was very good. I would stay there again, the staff were super friendly and helpful."
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"We felt that for the price the hotel was somewhat lacking -- no pool (closed for season); no handy ice; glasses in the rooms were plastic, closet in room almost non-existant. At $60 or $70 we would have been pleased but at $99 for a night we felt it was not worth the money."
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Amenities
- High-speed Internet
- Restaurant
- Parking
- Swimming pool
- 24 Hour Reception
- Air Conditioned
- Tennis Courts
- Golf Course
- Safe-Deposit Box
- Refrigerator
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- Cable / Satellite TV
- Wake-up Service
- Coffee / Tea Maker
- Hair Dryer
- Complimentary Toiletries
- TV
- Shops
- Golf Course (nearby)
- Desk
- Internet Connection (wireless)
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- Shower
- Bathtub/Shower Combination
- Outdoor heated pool
- Cots
- Shops in Hotel
- Souvenirs/Gift Shop
- Vending Machines
- Self Laundry
- Free Parking
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