Gananoque budget hotel with outdoor pool and jacuzzi suites but mixed reviews
- Free Wi-Fi, free continental breakfast, free parking
- Guests found this hotel affordable
- Guests liked this hotel's proximity to downtown and to attractions
- Friendly, courteous staff, according to guests
- Hotel lacked detailed cleaning, according to guests
- Aging decor in need of updates, according to guests
- Some guests reported unpleasant odours
Updated Nov 7, 2014
Several guests complained about unpleasant odours in their rooms. A few guests thought that they were coming from the on-site restaurant. Some other guests described the odours as musty, while others believed the odours were coming from dirty carpets in their rooms.
5 out of 10 | Kwok chuen stayed July 27, 2010
"Try it if you don't have any other choice"
"location near downtown, very convinence to shop and close to the tourist scenary. But the room is small, dirty and smelly carpet."
10 out of 10 | Craig stayed October 20, 2006
"Restaurant was busy due to Bus Tours but food was excellent. The room was amazing and we wished we could stay longer to enjoy the comforts of the room."
10 out of 10 | Hugh stayed September 18, 2006
"The Quality Inn in Gananoque was great. Expetionally clean and comfortable. The inn had The Lobster Trap restuarant on the site but although the service was great from the two waitress's that served us we were not that impressed with our dinner or breakfast. I seemed to get the end of a box of serial - the crumbs. I think they paid more attention to tourist buses than individual customers. In our room there was a king size bed - whirlpool bath and a full bathroom. Coffee maker, microwave oven and fire. Pillows could do with being replaced - very thin. But overall we were very pleased with room and service."
10 out of 10 | Janet stayed August 16, 2006
"We were very pleased with our stay from the upgrade to a suite because another guest canceled to the full hot breakfast included in the price of the room. Having the Lobster Pot on site is a bonus and we enjoyed a dinner there also. I would stay at the Quality Inn Suites, Gananoque again!"
8 out of 10 | Barbara stayed August 11, 2006
"Enjoyed having the pool facilities"
8 out of 10 | Carolyon stayed May 11, 2006
"The room was very nice, but the fireplace - which normally would have been a big attraction - was on and the room was uncomfortably hot. I would have had more to say, but we arrived late and had to leave early so it was hard to judge about the other services at the hotel"
9 out of 10 | Richard stayed September 16, 2005
"We would stay in this hotel again, the only complaint we had was our room was in the building right beside the resturant which served sea food and we couldn't sit outside or have the window open as the smell of sea food turned your stomach. We certainly would ask not to stay in that part of the hotel again!"
7 out of 10 | Luc stayed September 03, 2005
"the air conditionner is very noisy"
8 out of 10 | Ruth stayed August 25, 2005
"Just change the old carpet in the room."
8 out of 10 | Donna stayed June 23, 2005
"Front desk Woman...sorry I forgot her name...was very attentive and helpful...Also Amey..on the cleaning staff helped us out a couple of times..very nice people.."
7 out of 10 | Verified Guest stayed February 14, 2004
"Everything was very good except the beds. The mattresses were soft and deformed and the pillows were terrible. Cheap chipped foam pillows with no support."