Quality Inn & Suites 1000 IslandsQuality Inn & Suites 1000 IslandsQuality Inn & Suites 1000 IslandsQuality Inn & Suites 1000 IslandsQuality Inn & Suites 1000 IslandsQuality Inn & Suites 1000 IslandsQuality Inn & Suites 1000 IslandsQuality Inn & Suites 1000 IslandsQuality Inn & Suites 1000 IslandsQuality Inn & Suites 1000 IslandsQuality Inn & Suites 1000 IslandsQuality Inn & Suites 1000 IslandsQuality Inn & Suites 1000 Islands

Gananoque budget hotel with outdoor pool and jacuzzi suites but mixed reviews

Pros
  • Free Wi-Fi, free continental breakfast, free parking
  • Guests found this hotel affordable
  • Guests liked this hotel's proximity to downtown and to attractions
  • Friendly, courteous staff, according to guests
Cons
  • Hotel lacked detailed cleaning, according to guests
  • Aging decor in need of updates, according to guests
  • Some guests reported unpleasant odours
jump to full editor's analysis (below)
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
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Editor's Analysis
Updated Nov 7, 2014
Overview
Located on King St., about a 4-minute drive from the 401 and about a 20-minute walk from downtown Gananoque, this hotel appeals to tourists who want to have easy access to the highway, while staying within walking distance of attractions.

All of the 54 rooms at this hotel have free Wi-Fi, a mini-fridge, a microwave, a 42" plasma TV, a coffeemaker, a hair dryer and an iron and ironing board. Guests can choose between standard rooms (king or queen beds), executive rooms (jacuzzi and fireplace) or suites (jacuzzi, fireplace and a separate bedroom). Pets are allowed for $15/night.

Guests can dine on site at the Lobster Trap, which serves lunch and dinner daily, or they can unwind with a drink or lighter fare at the Rum Runner Lounge. Guests are also offered a complimentary continental breakfast daily. There is also a selection of restaurants within a 5-minute walk. On-site amenities include free parking, an outdoor pool and a gym.

There are a number of attractions near this hotel. Downtown Gananoque is a about a 20-minute walk away and has a number of boutique shops, restaurants and live theatre. The Gananoque Boat Line (which offers tours of the 1000 Islands in the spring, summer and fall) is just under a half-hour walk or a 4-minute drive away. The 1000 Island Charity Casino is a 4-minute drive away as well. (All distances and travel time estimates: Google Maps)

Confirmed with a front desk agent: Wi-Fi, parking and breakfast (call date November 6, 2012).
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The Good
Some of the comments used for this analysis were positive, and guests were happy with the price point and with the hotel's location.

There was a sense from guests that there was good value received for the price they paid. Words like "reasonable", "affordable" and "inexpensive" surfaced frequently in the reviews.

Location was a big draw for a number of guests, who appreciated the hotel's proximity to downtown, tourist attractions and to shops and restaurants, all within walking distance.

Guests were generally pleased with the service they received from staff, who were described as friendly, helpful and courteous.
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The Bad
Many of the comments used for this analysis were negative, and guests were particularly critical of this hotel's cleanliness and aging decor.

This hotel was showing its age and, based on guest comments, in need of updates throughout. In particular, guests commented on worn carpets, furniture, linens and bedding.

Some guests suggested that there was a lack of detail when it came to cleaning. Carpets were soiled, stained and quite dirty, according to a number of guests. Some guests complained about cobwebs and dust in the corners of their rooms and about dirty bathrooms. 

Several guests complained about unpleasant odours in their rooms. A few guests thought that they were coming from the on-site restaurant. Some other guests described the odours as musty, while others believed the odours were coming from dirty carpets in their rooms.

A few guests complained that their room was dark and dingy and would have benefited from more lighting.

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Show Sources
Sources
TripAdvisor.com guest reviewers ranked this hotel #6 out of 14 Gananoque hotels, based on 72 reviews.

Booking.com guest reviewers rated this hotel 7.4 out of 10, or "good", based on 18 reviews.

Expedia.ca guest reviewers rated this hotel 3.5 out of 5, based on 10 reviews. 60% of guests would recommend this hotel.

Confirmed with a front desk agent: Wi-Fi, parking and breakfast (call date November 6, 2012).
Editor's Analysis by Heather W.
Analyzed by Heather W.
Driven by the sense that every person, place or thing has a story to tell and a skill for being in the wrong place at the right time, Heather is a well-traveled writer.
Guest Reviews
6.8
Fair

Rated 6.8/10 based on 232 reviews

Ranked #7 out of 11 hotels in Gananoque

232
Map Marker Quality Inn & Suites 1000 Islands
650 King St. East, Gananoque, ON