OverviewThis hotel is located on King St. East, about a 4-minute drive from the 401 and a 10-minute walk from downtown Gananoque (boutique shops and restaurants). This hotel appeals to travellers who want quick access to the highway and who want to be able to explore the downtown area by foot.
All of the 45 rooms at this hotel have free Wi-Fi, a mini-fridge, a flat-screen TV, a coffeemaker, a hair dryer and an iron and ironing board. Guests can choose between standard rooms (king, queen or double beds) or more spacious suites (jacuzzi, two or three queen beds). Pets are permitted for a cost of $10/night.
There is no on-site restaurant, but guests are offered a complimentary continental breakfast daily (not available in the winter months). There are a number of restaurants within a 10-minute walk of the hotel. On-site amenities include an outdoor pool and free parking.
The 1000 Islands Charity Casino is a 5-minute drive or a 20-minute walk away. The Gananoque Boat Lines (cruises of the 1000 Islands, offered in the spring, summer and fall) are a 3-minute drive or a 21-minute walk away. (All distances and travel time estimates: Google Maps)
Confirmed with a front desk agent: Wi-Fi, breakfast and parking (call date: November 7, 2012).
The GoodThe bulk of the reviews used for this analysis were positive, and guests were happy with the price point, and with the hotel's location.
Guests perceived good value at this hotel and were pleased with what they received in return for the room rate.
Guests liked this hotel's proximity to the 401 (4-minute drive) and said that it was easy to locate. They also liked being within walking distance of downtown (10-minute walk).
Rooms were clean and comfortable, according to guests, who felt that they were large enough to easily accommodate their needs.
Staff here were friendly and helpful, according to guests. They routinely went out of their way to meet guest requests, and to ensure that guests were attended to.
The Bad
While many of the reviews used for this analysis were positive, guests were not very pleased with the hotel's decor, nor with the lighting in the rooms.
This hotel was aging and in need of a "facelift", as some guests put it. Words like "shabby" and "dated" were common in the reviews. Furniture and carpets and bathroom tiles were mentioned specifically.
Rooms were dark and dreary, according to guests, who suggested that the light bulbs were not strong enough to adequately light the space.
A number of guests complained about lingering odours of cigarette smoke in the rooms.
There were a few peripheral comments from guests who thought that the continental breakfast lacked variety and about slow and difficult Wi-Fi connections.
TripAdvisor.com guest reviewers ranked this hotel #12 of 14 Gananoque hotels, based on 40 reviews.
Booking.com guest reviewers rated this hotel 7.4 out of 10, or "good", based on 12 reviews.
Expedia.ca guest reviewers rated this hotel 3.1 out of 5, based on 22 reviews. 77% of guests would recommend this hotel.
Confirmed with a front desk agent: Wi-Fi, breakfast and parking (call date: November 7, 2012).
