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Holiday Inn Express 1000 Islands Gananoque

8.9 | Very Good
MAP CALL

Highly praised Gananoque hotel with indoor pool, free hot breakfast and jacuzzi suites

Pros
  • Free amenities: Wi-Fi, hot breakfast, parking
  • Guests liked this hotel's proximity to the 401 and to attractions
  • Many guests found the staff to be excellent, courteous and kind
  • Many guests said the rooms were very clean, comfortable and spacious
  • Guests liked this hotel's price point
  • The free hot breakfast was well-stocked with a wide variety of food and drinks
  • Some guests enjoyed the indoor pool
  • Some said it was the best hotel in town
Cons
  • A few guests complained about noise from other guests
  • Cramped breakfast room, according to some
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
Editor's Analysis
Updated May 8, 2015
Overview
Located approximately a 2-minute drive from the 401 and about a 4-minute drive from downtown Gananoque (boutique shops, restaurants and attractions), this hotel appeals to travellers who want to have easy access to the highway and in-town attractions.

All of the 61 rooms at this non-smoking hotel have free Wi-Fi, a mini-fridge, a microwave, a coffeemaker, a hair dryer and an iron and ironing board. Guests can choose between standard rooms (king or queen beds) or more spacious suites which may have a separate bedroom, a jacuzzi or fireplace. Pets are allowed for $15/night per pet. The hotel has accessible rooms.

There is no on-site restaurant, but guests are offered a complimentary hot buffet breakfast daily. Tim Hortons is a 2-minute walk away and there is a selection of restaurants within a 10-minute walk of the hotel. On-site amenities include free parking, an indoor pool, a sauna and a gym.

There are a number of attractions near this hotel. The Gananoque Boat Line (tours of the 1000 Islands in the spring, summer and fall) is just under a half-hour walk or a 5-minute drive away. The OLG Casino is a 2-minute drive away as well. Downtown Kingston is about 25 minutes away by car. (All travel time estimates: Google Maps)

Confirmed with a front desk agent: free Wi-Fi, free parking and free breakfast, pets cost $15 per pet, per night (call date: May 1, 2015).
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The Good
Many guests found this a comfortable and pleasant place to stay in Gananoque, judging from recent reviews read for this report. The nice staff, cleanliness, large rooms and great value were highlighted by many guests.

Rooms here were clean, spacious and comfortable, according to guests. Several guests commented on modern decor, rooms smelled fresh and some said they were quiet. Value for the price seemed closely linked to guests' enjoyment of their rooms.

The staff made it all work at this hotel, friendly and very willing to please, they did just that and came away with lots of high scores in the reviews. Repeatedly guests found them gentle, kind and welcoming. They were also helpful with directions and advice about local restaurants and attractions.

Guests liked this hotel's proximity to the 401 (2-minute drive) and said that it was easy to locate. They also liked the hotel's proximity to attractions like the casino (2-minute drive) and to the 1000 Island Cruises (5-minute drive).

Many guests enjoyed the complimentary breakfast citing the hot options and calling it substantial. Some guests with families appreciated the pool on site as well.
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The Bad
The overwhelming majority of reviews used for this analysis were positive, but there were a handful of guest complaints. These complaints seemed to be isolated, and were not reflective of overall guest experience.

Some guests complained about noise from guests in adjacent rooms, from an AC unit and in the hallways.

A couple of guests were displeased with the free breakfast during their stay. Omelets were tough and hot items were cold. Some guests said that the breakfast room was small and that there wasn't adequate seating.
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Show Sources
Sources
TripAdvisor.com guest reviewers ranked this hotel #1 out of 11 Gananoque hotels, based on 265 reviews.

Expedia.ca guest reviewers rated this hotel 4.5 out of 5, or "superb", based on 317 reviews. 98% of reviewing guests recommended this hotel

Booking.com guest reviewers rated this hotel 8.6 out of 10, or "fabulous", based on 142 reviews.


Editor's Analysis by Heather W.
Analyzed by Heather W.
Driven by the sense that every person, place or thing has a story to tell and a skill for being in the wrong place at the right time, Heather is a well-traveled writer.
Guest Reviews
8.9
Very Good
#
1 / out of 10
hotels in Gananoque

Rated 8.9/10 based on 1754 reviews

Ranked #1 out of 10 hotels in Gananoque

1754
Map Marker Holiday Inn Express 1000 Islands Gananoque
777 King Street East, Gananoque, ON