OverviewLocated on King St., approximately a 4-minute drive from the 401 (Trans-Canada Hwy) and about a 2-minute drive from downtown Gananoque (boutique shops, restaurants and attractions), this hotel
this hotel appeals to travellers who want to have easy access to the highway while staying within walking distance of in-town attractions.
All of the 61 rooms at this non-smoking hotel have free Wi-Fi, a mini-fridge, a microwave, a coffeemaker, a hair dryer and an iron and ironing board. Guests can choose between standard rooms (king or queen beds) or more spacious suites (separate bedroom and/or a jacuzzi). Pets are allowed for $15/night.
There is no on-site restaurant, but guests are offered a complimentary hot buffet breakfast daily. There is a selection of restaurants within a 10-minute walk of the hotel. On-site amenities include free parking, an indoor pool, a sauna and a gym.
There are a number of attractions near this hotel. The Gananoque Boat Line (tours of the 1000 Islands in the spring, summer and fall) is just under a half-hour walk or a 4-minute drive away. The 1000 Island Charity Casino is a 4-minute drive away as well. (All distances and travel time estimates: Google Maps)
Confirmed with a front desk agent: Wi-Fi, parking and breakfast (call date: November 6, 2012).
The GoodGuests had a good experience at this hotel and openly praised its cleanliness and location.
Rooms here were clean, spacious and comfortable, according to guests. Several guests commented on modern decor that enhanced the appearance of the rooms. Several guests said that the rooms smelled fresh.
Guests liked this hotel's proximity to the 401 (4-minute drive) and said that it was easy to locate. They also liked the hotel's proximity to attractions like the Casino (4-minute drive) and to the 1000 Island Cruises (4-minute drive).
There was a sense from guests that there was good value received for the price they paid. Several guests said the rooms were affordable.
Staff here were top-notch, according to guests, who frequently described the staff as friendly and courteous. They were particularly helpful with advice about local restaurants and attractions and with giving directions.
There were some additional comments from guests who enjoyed the complimentary breakfast.
The Bad
The overwhelming majority of reviews used for this analysis were positive, but there were a handful of guest complaints. These, however, seemed to be isolated, and were not reflective of overall guest experience.
A few guests experienced slow and unreliable Wi-Fi connections.
Some guests complained about noise from guests in adjacent rooms and in the hallways.
A few guests had problems with leaky toilets.
Some guests said that the breakfast room was small and that there wasn't adequate seating.
TripAdvisor.com guest reviewers ranked this hotel #1 out of 14 Gananoque hotels, based on 138 reviews.
Hotels.com guest reviewers rated this hotel 4.4 out of 5, or "excellent", based on 110 reviews.
Booking.com guest reviewers rated this hotel 8.5 out of 10, or "very good", based on 51 reviews.
Confirmed with a front desk agent: Wi-Fi, parking and breakfast (call date: November 6, 2012).
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Analyzed by Heather W.
Driven by the sense that every person, place or thing has a story to tell and a skill for being in the wrong place at the right time, Heather is a well-traveled writer.
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