Colonial ResortColonial ResortColonial ResortColonial ResortColonial ResortColonial ResortColonial ResortColonial ResortColonial ResortColonial ResortColonial ResortColonial ResortColonial ResortColonial ResortColonial ResortColonial ResortColonial Resort

Downtown Gananoque, free breakfast, great staff and rates, mixed room reviews

Pros
  • Free Wi-Fi in public areas, free parking
  • Numerous guests were pleased with the level of customer service they received
  • The hotel's rates were found to be affordable and economical by many lodgers
  • Several reviewers were pleased with their clean and well-equipped rooms
Cons
  • A few guests complained of no in-room Wi-Fi and uncomfortable beds
  • The free breakfast was described as limited with no meat or eggs
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
Editor's Analysis
Updated Feb 6, 2014
Overview
Located along King St. (Highway 2) in downtown Gananoque, the Colonial Resort is geared towards who prefer a well-priced and centrally located hotel with a free breakfast, meeting/banquet space and easy highway access.

Each of this smoke-free hotel's guest rooms offers air conditioning, cable TV, a coffeemaker, a mini-fridge and a hair dryer. Rooms with a jetted tub, a fireplace, a seating area with a sofabed and an iron and ironing board are also available, as are wheelchair-accessible rooms.

Hotel amenities include free Wi-Fi in public areas, indoor and outdoor pools, a hot tub, a sauna, a steam room, a spa and wellness centre, tennis and shuffleboard courts, meeting/banquet space, nightly entertainment, a library, a gift shop, a business centre, free parking, two bars, a free breakfast and two on-site dining rooms for tour groups. Pets are permitted for an additional $15 per pet, per night.

Gananoque Boat Line is roughly a 6-minute walk from the hotel, while Gananoque Golf and Country Club can be found 5 minutes away by car. Fort Henry National Historic Site is about a 25-minute drive away and Kingston Airport (YGK) is a 35-minute drive away. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi in public areas, free parking, pets $15/pet/night, wheelchair accessible. (Call Date: January 16, 2014)
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The Good
The majority of the reviews sourced for this analysis were positive, with praise going to the hotel's staff, rates and rooms.

Many guests were pleased with the level of customer service they received during their stay. They characterized the staff as accommodating, efficient, friendly and helpful.

The hotel's rates were praised by numerous lodgers. They were described as reasonable, budget friendly, economical and affordable.

Several reviewers were satisfied with their accommodations at the hotel. They found their rooms to be clean, quiet, well equipped and spacious. A few travellers were disappointed with their lodgings, however (see below).
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The Bad
While the majority of reviews consulted for this analysis were positive, there were some common complaints about the rooms and breakfast. 

Although several reviewers were satisfied with their clean and well-equipped rooms, a few guests criticized their accommodations. They reported no in-room Wi-Fi, uncomfortable beds, dated decor, small rooms and bathrooms and noisy air conditioning.

The hotel's free breakfast was disappointing to a few lodgers. They described it as limited, average, cold and undercooked, with no meat or eggs.
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Show Sources
Sources
Booking.com guest reviews rated the hotel 7.3 out of 10 from 181 reviews.

TripAdvisor.com guest reviews ranked the hotel #7 of 12 Gananoque hotels with an average rating of 3.5 out of 5 from 78 reviews.

The author called the hotel on January 16, 2014 to verify some information.
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
6.7
Fair
#
8 / out of 10
hotels in Gananoque

Rated 6.7/10 based on 488 reviews

Ranked #8 out of 10 hotels in Gananoque

488
Map Marker Colonial Resort
780 King Street West, Gananoque, ON