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Indoor pool & fitness centre, guests praised staff and free breakfast

Pros
  • Free Wi-Fi, free breakfast, free parking and free local calls
  • The staff were frequently complimented for their friendly service
  • Many guests praised the food and selection at the free breakfast
  • Several reviewers described their rooms as clean
  • A few guests enjoyed the indoor pool area
  • A couple of reviewers thought that the room rates were reasonable
Cons
  • No on-site restaurant
  • Many guests described the room interiors as dated and in need of upgrades
  • A few reviewers noticed a musty smell in the halls and rooms
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
Editor's Analysis
Updated Mar 31, 2014
Overview
This hotel is situated on Highway 2, between downtown Cornwall and Highway 401. With the Seaway International Bridge to the U.S.A. about a 5-minute drive away, this property is well suited for guests looking to explore the area by car.

Both smoking and non-smoking accommodations are available. All rooms include free Wi-Fi, free local calls, a flat screen TV with pay-per-view movies, a coffeemaker, a microwave, a mini-fridge, an iron and ironing board, a hair dryer and air conditioning. 

Select rooms also include a jetted tub and/or a sofabed, while wheelchair-accessible rooms are also available. Pets are permitted in select guest rooms for an additional fee of $20 per night (limited to two pets per room).

A free breakfast is served daily from 6:30 am to 9:30 am. This hotel does not have an on-site restaurant.

Other on-site amenities include free parking, an indoor pool, a fitness centre, free coffee in the lobby, dry cleaning service, a guest laundry facility, fax and copy service, free newspapers and a 24-hour front desk.

Cornwall Motor Speedway is a 5-minute drive away, while access to Highway 401 is a 6-minute drive away. 

Downtown Cornwall is about 7 minutes away by car and features The Art Gallery of Cornwall, Cornwall Community Museum, Cornwall Civic Complex, the waterfront park and marina, shopping and restaurants. Upper Canada Village is 22 minutes away by car, while the Akwesasne Mohawk Casino is a 26-minute drive away.

The nearest international airport, Montreal Pierre Elliott Trudeau International Airport (YUL), is about 75 minutes away by car. (All driving time estimates: Google Maps)

Verified by a front desk agent on March 25, 2014: Free breakfast hours.
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The Good
Among the reviews used for this analysis, many guests seemed generally satisfied with their stay at this hotel and the staff and free breakfast were the most complimented aspects of the property.

The staff were frequently complimented for their friendly and helpful service, while one guest found the front desk agents "informative and pleasant".

Many guests praised the food and selection served at the free breakfast. A few guests mentioned that there was a variety of hot items offered, while some reviewers indicated that the free breakfast at this hotel was better than average.

Several reviewers described their rooms as clean, while a couple of other guests added that their rooms and beds were comfortable. However, there were also many guests with room complaints (see below for more details). 

A few guests enjoyed the indoor pool area and one reviewer mentioned that the pool was clean and comfortably heated.

The location was found to be convenient for accessing Highway 401 and the bridge to the U.S.A by a couple of guests, while a couple of reviewers thought that the room rates were reasonable and that the hotel offered good value for the money they spent.
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The Bad
There were a couple of common concerns found for this hotel, among the reviews sourced for this editorial.

Many guests described their rooms as appearing old and in need of upgrades. These guests described dated linens, furnishings and curtains and peeling wallpaper. A few reviewers noted a musty smell in their rooms and in the halls.
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Show Sources
Sources
Expedia.ca gave this hotel an average score of 3.6 out of 5, with 84% of 153 guests recommending the property.

TripAdvisor.ca ranked this hotel #6 out of 13 hotels in Cornwall, with an average score of 3.5 out of 5, from 80 reviews.

The author called the hotel on March 25, 2014 to verify some information.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
7.1
Good
#
4 / out of 6
hotels in Cornwall

Rated 7.1/10 based on 1413 reviews

Ranked #4 out of 6 hotels in Cornwall

1413
Map Marker Comfort Inn Cornwall Canada
1625 Vincent Massey Drive, Cornwall, ON