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Complimentary breakfast and an outdoor pool, 5-minute drive from downtown Chatham

Pros
  • Free Wi-Fi, free continental breakfast, free parking
  • Good customer service, according to guests
  • Guests liked this hotel's price point
Cons
  • Aging decor, according to guests
  • Some guests were disappointed with the food offered at the continental breakfast
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
Editor's Analysis
Updated Jan 24, 2013
Overview
The Super 8 Chatham is centrally located, near highway access, shopping and restaurants. The nearest Highway 401 interchange is a 10-minute drive away, while a variety of shopping and dining options are less than a 10-minute walk from the hotel. This property may appeal to guests looking for an accommodation near a major thoroughfare and a selection of off-site amenities.

All of the 40 rooms at this hotel have free Wi-Fi, a microwave, a mini-fridge, a coffeemaker, a hair dryer and an iron and ironing board. Rooms are furnished with either a king or double bed (s). Pets are allowed for $20 per night.

There is no on site restaurant, but guests are offered a complimentary continental breakfast daily. There are a selection of restaurants within a 10-minute walk. On-site amenities include free parking and an outdoor pool (open seasonally).

This hotel is just over a 10-minute drive to the 401, and is about a 5-minute drive outside of downtown Chatham. Big box shopping (Walmart, Home Depot and Future Shop) is within a 10-minute drive away. The Nortown Shopping Centre is under a 5-minute drive away. The Chatham-Kent Museum (exhibits about local history) is just over a 5-minute drive away. (All distances and travel time estimates: Google Maps)

Confirmed with a front desk agent: Wi-Fi, breakfast and parking (call date: January 21, 2013).
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The Good
The bulk of reviews used for this analysis were positive and guests were really pleased with the hotel's price point and with the customer service.

Guests commented favourably on the room rate and indicated that they felt that they had received good value for what they paid.

Staff received a number of positive comments from guests. They were frequently described as friendly, attentive and helpful. Front desk staff were mentioned by name by guests with their thanks. Guests were appreciative of assistance received from staff regarding advice and directions to local attractions and restaurants.

Guests said that the hotel was clean and that cleaning staff were hard working and prompt.

This hotel was easy to locate, according to guests. Guests also liked this hotel's proximity to shops and restaurants. 

A number of guests appreciated the convenience of having a fridge and a microwave in their rooms.
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The Bad
While many of the reviews used for this analysis were favourable, some guests did complain about a number of items, namely aging decor and the complimentary continental breakfast.

This hotel was showing its age and widespread updates were suggested. Guests commented specifically on old TVs, furnitures and linens. 

There were a number of complaints from guests regarding the selection and the quality of the of food at the complimentary continental breakfast. Some guests suggested that the breakfast would benefit from hot items, while others said that the baked goods were small and stale.
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Show Sources
Sources
TripAdvisor.com guest reviewers ranked this hotel #4 out of 7 Chatham hotels based on 47 reviews.

Booking.com guest reviewers rated this hotel 7.5 out of 10 based on 8 reviews.

Expedia.ca guest reviewers rated this hotel 3.1 out of 5 based on 13 reviews.

The author called the hotel on January 21, 2013 to verify some information.
Editor's Analysis by Heather W.
Analyzed by Heather W.
Driven by the sense that every person, place or thing has a story to tell and a skill for being in the wrong place at the right time, Heather is a well-traveled writer.
Guest Reviews
6.3
Fair
#
5 / out of 5
hotels in Chatham

Rated 6.3/10 based on 329 reviews

Ranked #5 out of 5 hotels in Chatham

329
Map Marker Super 8 Chatham
25 Michener Road, Chatham, ON