The Comfort Inn Chatham is located at the intersection of Richmond Street and Bloomfield Road, 4.4km from Highway 401 (distance: Google Maps).
The 80 guest rooms at this property include coffee makers, hair dryers and ironing equipment while drive-up rooms also feature microwaves and refrigerators.
This is a pet-friendly hotel (limit of 2 pets per room) and pets stay free (except when there is a local pet show happening, at those times guests are subject to a $50 damage deposit).
The Comfort Inn Chatham offers guests free parking, free continental breakfast, free daily newspaper, free wireless Internet, free local calls and free passes for an off-site fitness facility. The hotel also has an on-site meeting room that is able to accommodate groups of 10.
Check in time is 2pm and check out time is 11am.
The downtown Chatham-Kent city centre is 3.9km from the hotel. The Chatham Memorial Arena is 4.7km away from the hotel and the Chatham Capitol Theatre is 4.0km away. The Buxton National Historic Site and Museum is 11.7km from the hotel (distances: Google Maps).
Verified by a Front Desk Agent: Pets stay free, except when there is a local pet show happening, at those times guests are subject to a $50 damage deposit.
Most reviewers of this hotel agreed that the rooms were clean, the beds were comfortable, and that the front desk staff were friendly and helpful.
Many guests complimented the cleanliness of their room and hotel common areas. One guest found the curved shower rod and bathroom night light to be value added features. Several reviewers also noted that the beds were comfortable.
The staff at this hotel also received many compliments from reviewers. Guests described the front desk agents as helpful and the breakfast staff as friendly. A couple guests found the breakfast well stocked and the dining area clean and tidy. Another guest had this to say about his service experience,"We had special needs and these were looked after in the preparation for our arrival and dealt with promptly on our arrival. The staff anticipated other things that may help our stay and volunteered to go that extra mile to make sure that we were taken care of very well."
One business traveller said that he has been frequenting this location for eighteen years and has found consistently friendly service and clean rooms.
Other positive reviews for this hotel included its close proximity to fast food chains and restaurants, including a Tim Horton's across the street. Reviewers also mentioned that the price was reasonable and that the wireless Internet was a value added feature.
There were few negative reviews for this hotel, and of those reviews, some were several years old. Also, most guest complaints were not repeated among reviews.
One guest found the room and the bathroom too small for her family of four. This same guest also mentioned limited seating in the breakfast dining area.
A couple reviewers suggested that guests request ground level units because there is no elevator at this hotel and ground floor units have exterior sliding doors that lead directly into the rooms (drive-up units).
One of the older reviews mentioned a problem with a smoking room. The guest complained of a strong cigarette smoke odour and yellow ceilings. Another guest review, that was a few years old, described the hotel as appearing run-down and in need of upgrades. This same guest also found the bed linens too thin.
TripAdvisor.com ranked this hotel as #4 out of 8 properties in Chatham, from 15 reviews.
CanadianHotelGuide,com gave this hotel a score of 7.1 out of 10, based on 22 reviews.
MyTravelGuide.com gave this hotel an average score of 9.0 out of 10, from 5 guest reviews.
Verified by a Front Desk Agent: Pets stay for free, except when a local pet show is happening, at those times guests are subject to a $50 damage deposit.