Comfort Inn Chatham CityComfort Inn Chatham CityComfort Inn Chatham CityComfort Inn Chatham CityComfort Inn Chatham CityComfort Inn Chatham CityComfort Inn Chatham CityComfort Inn Chatham CityComfort Inn Chatham CityComfort Inn Chatham CityComfort Inn Chatham CityComfort Inn Chatham CityComfort Inn Chatham CityComfort Inn Chatham CityComfort Inn Chatham City

Consistent cleanliness and friendly service, according to guests

Pros
  • Free parking, free wireless Internet, free continental breakfast, free daily newspaper, free local calls
  • Most guests found their rooms to be clean and comfortable
  • Many guests found the staff to be friendly and helpful
  • Some guests found the location convenient to nearby restaurants and fast-food chains
Cons
  • No elevator
  • One guest found the breakfast dining area small
  • One guest found their room and bathroom small
jump to full editor's analysis (below)
Rates & Availability
Editor's Analysis
Updated Apr 16, 2012
Overview
The Comfort Inn Chatham is located at the intersection of Richmond Street and Bloomfield Road, 4.4km from Highway 401 (distance: Google Maps).

The 80 guest rooms at this property include coffee makers, hair dryers and ironing equipment while drive-up rooms also feature microwaves and refrigerators. 

This is a pet-friendly hotel (limit of 2 pets per room) and pets stay free (except when there is a local pet show happening, at those times guests are subject to a $50 damage deposit).

The Comfort Inn Chatham offers guests free parking, free continental breakfast, free daily newspaper, free wireless Internet, free local calls and free passes for an off-site fitness facility. The hotel also has an on-site meeting room that is able to accommodate groups of 10. 

Check in time is 2pm and check out time is 11am.

The downtown Chatham-Kent city centre is 3.9km from the hotel. The Chatham Memorial Arena is 4.7km away from the hotel and the Chatham Capitol Theatre is 4.0km away. The Buxton National Historic Site and Museum is 11.7km from the hotel (distances: Google Maps). 

Verified by a Front Desk Agent: Pets stay free, except when there is a local pet show happening, at those times guests are subject to a $50 damage deposit.
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The Good
Most reviewers of this hotel agreed that the rooms were clean, the beds were comfortable, and that the front desk staff were friendly and helpful.

Many guests complimented the cleanliness of their room and hotel common areas. One guest found the curved shower rod and bathroom night light to be value added features. Several reviewers also noted that the beds were comfortable.

The staff at this hotel also received many compliments from reviewers. Guests described the front desk agents as helpful and the breakfast staff as friendly. A couple guests found the breakfast well stocked and the dining area clean and tidy. Another guest had this to say about his service experience,"We had special needs and these were looked after in the preparation for our arrival and dealt with promptly on our arrival. The staff anticipated other things that may help our stay and volunteered to go that extra mile to make sure that we were taken care of very well."

One business traveller said that he has been frequenting this location for eighteen years and has found consistently friendly service and clean rooms.

Other positive reviews for this hotel included its close proximity to fast food chains and restaurants, including a Tim Horton's across the street. Reviewers also mentioned that the price was reasonable and that the wireless Internet was a value added feature. 
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The Bad
There were few negative reviews for this hotel, and of those reviews, some were several years old. Also, most guest complaints were not repeated among reviews.

One guest found the room and the bathroom too small for her family of four. This same guest also mentioned limited seating in the breakfast dining area.

A couple reviewers suggested that guests request ground level units because there is no elevator at this hotel and ground floor units have exterior sliding doors that lead directly into the rooms (drive-up units).

One of the older reviews mentioned a problem with a smoking room. The guest complained of a strong cigarette smoke odour and yellow ceilings. Another guest review, that was a few years old, described the hotel as appearing run-down and in need of upgrades. This same guest also found the bed linens too thin.
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Show Sources
Sources
TripAdvisor.com ranked this hotel as #4 out of 8 properties in Chatham, from 15 reviews.

CanadianHotelGuide,com gave this hotel a score of 7.1 out of 10, based on 22 reviews.

MyTravelGuide.com gave this hotel an average score of  9.0 out of 10, from 5 guest reviews.

Verified by a Front Desk Agent: Pets stay for free, except when a local pet show is happening, at those times guests are subject to a $50 damage deposit.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
8.1
Very Good

Rated 8.1/10 based on 145 reviews

Ranked #2 out of 5 hotels in Chatham


10 out of 10 | Verified Guest stayed April 17, 2011


8 out of 10 | Steven stayed September 19, 2010

"Comfort Inn ---Chatham, Ontario"

"The staff were very courteous. The hotel is clean and located in an excellent part of the city i.e. near highway travel but close enough to downtown to be able to take a taxi. It would be nice to have more outlets in the room."

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8 out of 10 | Bill stayed December 11, 2009


10 out of 10 | Ardeth stayed November 28, 2009


8 out of 10 | Michael stayed February 10, 2006

"Key system needs work, got locked out twice in two days, staff was helpful and apologetic, but it was annoying"

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9 out of 10 | Joe stayed November 11, 2005

"Room was clean and neat. My wife and I especially liked the curved shower rod, which made more room in the shower, and the night light, which helped when getting up at night. Your motel is the first one we have seen that had these two items. Very good planning on someones part. The staff were very pleasant and helpful. The continental breakfast could be improved, although the lady that took care of the eating area was very, very good and a hard worker. All in all, we had a nice stay, and we do not like staying in motels!!!"

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3 out of 10 | Gary stayed August 28, 2005


5 out of 10 | Verified Guest stayed July 17, 2005


9 out of 10 | Richard stayed June 30, 2005

"Being a Quebec resident it is difficult to pinpoint the attraction of Ontario except that if you say (pretty warm today eh?) Everyone actually responds with a cheerful response. Anyway;I (as always ) find the hospitality of locals an indicator of the area, and your staff there couldn't have been more tolerant, seeing I had to cancel one day and rearrange the next. I used to go to Florida often and the hotels were usualy 19 bucks a nite , but that was 18 years ago-- Red Roof etc. Guess things have changed eh? Chatham's people at your chain are a credit to you."

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7 out of 10 | Sheryl stayed June 29, 2005

"I was not disappointed with the hotel... the room was very clean and comfortable. I was not impressed though with the lack of a pool (they said no pool but they give out passes for the YMCA). Also, when I booked the room I was given a certain rate and then when I was checking in, they charged me an extra $10 per night and they said the price increased as they had a fridge and microwave in the room. I feel this was not right and I was very upset and decided that because of this, I would look somewhere else to stay at next time and I do travel enough. I think that when you quote a price, that price should not change on a whim..."

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9 out of 10 | Charles stayed June 17, 2005


8 out of 10 | Verified Guest stayed May 18, 2005


3 out of 10 | William stayed May 12, 2005

"Our tap in the bathroom only gave out HOT water! We asked to have maintenance look after it and we are not sure if they did since the problem did not seem to be rectified. Our room was at the top of the stairs on the second floor just above the lobby. The night staff seemed to be having a party because there was loud talking and laughing well into the night. We were kept awake with their merriment. We did not partake in the continental breakfast because we found eating breakfast at the local Tim Horton's more adequate. Trying to find something to watch on TV was futile at best. You may consider spending a few extra dollars to get a better cable package. Considering the Travel Lodge is right next door with a hot breakfast included plus microwaves and fridges in all rooms it may to your advantage to reconsider your amenities."

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9 out of 10 | Verified Guest stayed February 04, 2005


8 out of 10 | Patricia stayed January 29, 2005


4 out of 10 | Bethany stayed October 10, 2004


8 out of 10 | Michael stayed July 23, 2004


7 out of 10 | Verified Guest stayed July 04, 2004


8 out of 10 | Verified Guest stayed June 30, 2004

"I had requested a room with two double beds. When we arrived at the hotel, we had been booked for one queen size bed in spite of the confirmation sheet stating two beds. We were fortunate and the hotel was able to give us a room as requested."

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9 out of 10 | Angelo stayed April 21, 2004


6 out of 10 | Verified Guest stayed March 14, 2004

"Value- travelled to Floridia and back, Feb 2004 , had 6 hotel stays - from ranging from $87 - $49 / night , i would say averaging $55/night most with a pool , i would estimate your location to be $60 US type of facility. Bath room door was creeked. Thank you for asking"

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7 out of 10 | Verified Guest stayed February 28, 2004

Map Marker Comfort Inn Chatham City
1100 Richmond Street, Chatham, ON