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Close to shopping and restaurants and good value for price paid, according to guests

Pros
  • Free Wi-Fi and free parking
  • Guests perceived good value for the room rate
  • Guests liked this hotel's proximity to the 401, shops and restaurants
  • Friendly, accommodating staff, according to guests
Cons
  • Some guests were bothered by noise from guests in other rooms
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Freebies
Free Wi-fi
Free Parking
Editor's Pick Icon This hotel is an Editor's Pick for...
Rates & Availability
Editor's Analysis
Updated Dec 12, 2012
Overview
This hotel offers on-site amenities like an indoor pool, a  gym, a food shop and an on-site restaurant and may be well-suited for travellers who seek accommodations with these on-site conveniences. It is also near the Grand River Conservation Area and may appeal to the outdoorsy traveller.

All of the 122 rooms at this hotel have free Wi-Fi, a 27" TV, a mini-fridge, a microwave, a coffemaker, a hair dryer and an iron and ironing board. Guests can choose between standard rooms (king or double beds) or larger suites (separate bedroom, jetted tub, king bed and pullout couch). Pets are not allowed at this hotel.

Guests can dine on site at Pavilion Grill (serving breakfast, lunch and dinner daily) or unwind with a drink or lighter fare at the Pavilion Lounge. There are also a number of restaurants within a 5-minute drive of the hotel. On-site parking is free.

This hotel is less than a 5-minute drive from Highway 401. The Grand River Conservation Area (camping, hiking and canoeing) is less than 10-minute drive away. Outlet shopping is nearby at Southworks Outlet Shopping Centre, just over a 10-minute drive away. African Lion Safari is just under a 25-minute drive away in Hamilton, Ontario. (All distances and driving time estimates: Google Maps).

Confirmed with a front desk agent: Wi-Fi and parking (call date: December 10, 2012).
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The Good
The bulk of reviews used for this analysis were favourable and guests were most impressed with the hotel's location and with the price point.

Guests appreciated that this hotel was easy to locate and quick to access from the 401 (under a 5-minute drive). These reviewers said that the hotel was conveniently close to shops and restaurants as well.

There were a number of comments from guests who liked the hotel's price point and said that there was good value received for the price that they paid. They used words like reasonable and affordable.

Guests were impressed with service received from staff. They commonly described them as friendly, warm and courteous.

Guests described rooms as clean, comfortable and spacious.

A number of guests said that the breakfast buffet offered at the on-site restaurant was very good. There was a wide variety of food offered. It was restocked often and food was hot and tasty.
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The Bad
The majority of reviews used for this analysis were positive. There were a handful of guest complaints that were isolated and not reflective of overall guest impression.

A few guests said that walls were thin and that more could be done to soundproof the hotel. A number of guests were disturbed by noise from other guests (conversations, TV noise) in adjacent rooms.

Some guests found the beds to be excessively firm and uncomfortable.
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Show Sources
Sources
TripAdvisor.com guest reviewers ranked this hotel #5 out of 10 Cambridge hotels based on 50 reviews.

Booking.com guest reviewers rated this hotel 7.8 out of 10 based on 13 reviews.

Expedia.ca guest reviewers rated this hotel 4.5 out of 5 based on 13 reviews.

Confirmed with a front desk agent: Wi-Fi and parking (call date: December 10, 2012).
Editor's Analysis by Heather W.
Analyzed by Heather W.
Driven by the sense that every person, place or thing has a story to tell and a skill for being in the wrong place at the right time, Heather is a well-traveled writer.
Guest Reviews
8.5
Very Good

Rated 8.5/10 based on 299 reviews

Ranked #5 out of 10 hotels in Cambridge

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9 out of 10 | Julie stayed July 17, 2005

"Enjoyed my stay and would stay there at my next visit."

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9 out of 10 | Margie stayed July 17, 2005

"Loved the Sunday breakfast buffet."

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Map Marker Hilton Garden Inn Kitchener
746 Old Hespeler Road, Cambridge, ON