OverviewLocated within a 5-minute drive to Highway 401 this hotel is popular with roadside travellers stopping off as part of a longer journey.
All of the 72 rooms at this non-smoking hotel have free Wi-Fi, a microwave, a mini-fridge, a coffeemaker, a hair dryer and an iron and ironing board. Guests have the choice between rooms of various configurations and bed types (double, queen or king beds are available). Pets are not allowed at this hotel.
There is no on-site restaurant, but guests are offered a full hot breakfast daily. There are a wide selection of restaurants within a 10-minute walk or a 5-minute drive from this hotel. On-site amenities include free parking, an indoor pool and a gym.
Shopping is nearby at the 1000 Islands Mall (20-minute walk, 5-minute drive). Downtown Brockville is just over a 15-minute drive away. St. Lawrence College Brockville Campus is a 5-minute drive away. The 1000 Islands and Seaway Cruises is located within a 5-minute drive south. (All distances and travel time estimates: Google Maps)
Confirmed with a front desk agent: Wi-Fi, parking and breakfast (call date: November 23, 2012)
The GoodMost of the reviews used for this analysis were favourable. Guests were particularly impressed with the hotel's on-site amenities and the price.
Guests appreciated the quality of on-site amenities at this hotel (gym and indoor pool). A number of guests indicated that they enjoyed using them because both areas were clean and well-maintained.
Guests perceived good value for the price paid. A number of guests used words like reasonable and affordable to describe the room rate.
A number of guests liked the hot breakfast and said that the food was good and that there was a decent amount of variety. Some guests appreciated the convenience of having a complimentary breakfast offered on site.
There were several comments from guests praising helpful, friendly staff.
Location was a draw for a number of guests. They liked this hotel's proximity to Highway 401 (less than a 5-minute drive) and to 1000 Islands Mall (20-minute walk, 5-minute drive). Guests also appreciated being within walking distance of a wide variety of restaurants.
The Bad
While the bulk of reviews used for this analysis were positive, guests did voice a few complaints about things like aging decor and a slow elevator.
This hotel was showing its age and numerous decor updates were suggested by guests. Linens, furniture, bedding, window coverings, light fixtures and chipped paint were mentioned specifically.
Several guests complained about the fact that there was only one elevator. Additionally, they said that the lone elevator was extremely slow.
A handful of guests complained of unpleasant odours in their rooms, which some described as musty or like cigarette smoke.
TripAdvisor.com guest reviewers ranked this hotel #6 out of 7 Brockville hotels based on 42 reviews.
Booking.com guest reviewers rated this hotel 8.1 out of 10 based on 48 reviews.
Expedia.ca guest reviewers rated this hotel 3.2 out of 5 based on 16 reviews.
Confirmed with a front desk agent: Wi-Fi, parking and breakfast (call date: November 23, 2012).
