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Hampton Inn & Suites by Hilton Hamilton-Brantford

Hampton Inn & Suites by Hilton Hamilton-Brantford is a 3 star hotel in Brantford, Ontario, Canada 20 Fen Ridge Court, Brantford, ON, Canada
Estimated Price
$153
CAD
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Guest Reviews
Amenities
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Clean, comfortable, spacious rooms within a 1-minute drive of Highway 403 

Pros 
  • Free Wi-Fi, free parking, free hot breakfast
  • Exceptionally clean rooms, according to guests
  • Guests praised staff who routinely delivered excellent service
  • Conveniently close to Highway 403, according to guests
  • Guests said beds were comfortable
Cons 
  • A few guests complained about noise disturbance
  • Some guests thought that this hotel was isolated

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Editor's Analysis
Updated on Nov 23, 2012
Overview
This hotel is located within a 1-minute drive of Highway 403 and is well-suited to road travellers seeking accommodations close to a major traffic artery. This hotel is located in an industrial park near corporate offices (Proctor & Gamble is less than a 1-minute drive or a 5-minute walk away) and may be well-suited to corporate travellers as well.

All of the 84 rooms at this non-smoking hotel have free Wi-Fi, a 40" flat screen TV, a mini-fridge, a microwave, a coffeemaker, a hair dryer and an iron and ironing board. Guests can choose between rooms of varying sizes and bed types (king or queen beds are available). There are a few rooms that are furnished with a jetted tub. Pets are not allowed at this hotel. 

Guests are offered a complimentary hot breakfast daily. While there is no on-site restaurant, there are a selection of restaurants within a 10-minute drive from this hotel. On-site amenities include free parking, an indoor pool and gym.

This hotel is a 15-minute drive to the Brantford City Centre and a 30-minute drive to the Hamilton City Centre. The Brant Conservation Area is within a 10 to 20-minute drive, depending on your route (camping, swimming, hiking, open seasonally). Mall shopping is nearby at the Brantford Mall (10-minute drive). (All distances and travel time estimates: Google Maps)

Confirmed with a front desk agent: Wi-Fi, parking and breakfast (call date: November 23, 2012)
The Good
The majority of reviews used for this analysis were favourable and guests were really impressed with the cleanliness and the appearance of their rooms.

Favourable comments about rooms surfaced frequently. Guests described them as very clean and spacious. They found them to be well-equipped, well-laid out and comfortable. Decor was bright, warm and inviting.

Staff received top marks from guests at this hotel. Staff were described as attentive, courteous and professional.

Guests thought that this hotel's close proximity to Highway 403 was convenient and that it made travel to other points easy.

There were a number of comments from guests who thought that the beds, linens and pillows were comfortable.

Guests appreciated the convenience of having a complimentary hot breakfast on-site and thought that the quality and selection of food offered was good.

There were some additional comments from guests who enjoyed the pool, saying that it was clean and well-maintained.

The Bad
The vast number of reviews used for this analysis were favourable. Guest complaints were not common, however, there were a handful of guest criticisms, but they were isolated and did not seem to be reflective of overall guest experience.

This hotel is located in an industrial park, which guests found to be isolated from shops, restaurants and attractions. While a number of guests appreciated this hotel's proximity to Highway 403, some objected to the lack of amenities surrounding the hotel.

A few guests complained about noise from other guests in the hallways and in adjacent rooms. They heard slamming doors and conversations in detail. These guests suggested that more could be done to soundproof the walls.
TripAdvisor.com guest reviewers ranked this hotel #1 out of 5 Brantford hotels based on 66 reviews.

Booking.com guest reviewers rated this hotel 8.4 out of 10 based on 12 reviews.

Hotels.com guest reviewers rated this hotel 4.6 out of 5 based on 29 reviews.

Confirmed with a front desk agent: Wi-Fi, parking and breakfast (call date: November 23, 2012)

Editor's Analysis by Heather W.
Analyzed by Heather W.
Driven by the sense that every person, place or thing has a story to tell and a skill for being in the wrong place at the right time, Heather is a well-traveled writer.


Guest Reviews
9.2
Excellent

#1 out of 5
Guest Rating Explained
Rating: 9.2 / 10 Details

No. of guest reviews: 244
Guest Recommended: Yes
Guest Ranking Explained

Hampton Inn & Suites by Hilton Hamilton-Brantford is #1 out of 5 hotels in Brantford ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Positive
Tom from Lindsay, ON CA rated Hampton Inn & Suites by Hilton Hamilton-Brantford 10 out of 10 on June 18, 2014 Verified Guest Hotel Review
Hotel review by guest is Positive
Gaetan from Pembroke, ON CA rated Hampton Inn & Suites by Hilton Hamilton-Brantford 9 out of 10 on October 07, 2012 Verified Guest Hotel Review


Amenities

  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Airport shuttle
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Non-Smoking Rooms
  • Banquet Facilities
  • Conference Room(s)
  • Currency Exchange
  • Multilingual Staff
  • Safe-Deposit Box
  • Security Guard
  • News Stand
  • ATM / Cash Machine
  • Cable / Satellite TV
  • In Room Movies
  • Meeting Rooms
  • Kitchenette
  • Coffee / Tea Maker
  • Microwave
  • Hair Dryer
  • TV
  • Laundry service
  • Shops
  • Playground
  • Photocopier
  • Office Supplies
  • Jacuzzi
  • Spa & Wellness Centre
  • Pool Indoor
  • Highchairs
  • Picnic Area/Tables
  • Breakfast in the Room
  • Luggage Storage
  • Souvenirs/Gift Shop
  • Express Check-In/Check-Out
  • Self Laundry

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Customer Service: 1-800-359-6279 from the USA and Canada (International Callers: Dial Toll Free 00-800-8607138 or +1 210-507-5997 and mention "Promo Code 5072"). Hotel Reservations Center and Customer Service Hours: Open 24 Hours a Day, 7 Days a Week.

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