BEST WESTERN PLUS Brant Park Inn and Conference CentreBEST WESTERN PLUS Brant Park Inn and Conference CentreBEST WESTERN PLUS Brant Park Inn and Conference CentreBEST WESTERN PLUS Brant Park Inn and Conference CentreBEST WESTERN PLUS Brant Park Inn and Conference CentreBEST WESTERN PLUS Brant Park Inn and Conference CentreBEST WESTERN PLUS Brant Park Inn and Conference CentreBEST WESTERN PLUS Brant Park Inn and Conference CentreBEST WESTERN PLUS Brant Park Inn and Conference CentreBEST WESTERN PLUS Brant Park Inn and Conference CentreBEST WESTERN PLUS Brant Park Inn and Conference CentreBEST WESTERN PLUS Brant Park Inn and Conference CentreBEST WESTERN PLUS Brant Park Inn and Conference CentreBEST WESTERN PLUS Brant Park Inn and Conference CentreBEST WESTERN PLUS Brant Park Inn and Conference Centre

BEST WESTERN PLUS Brant Park Inn and Conference Centre

7.9 | Good

Clean, comfortable rooms, popular with sports teams

Pros
  • Free Wi-Fi, free parking
  • Guests praised this hotel's proximity to the 403 and to the Wayne Gretzky Sports Centre
  • Guests received good service from staff
  • Clean, comfortable rooms according to guests
Cons
  • A number of guests were bothered by noise from other guests
jump to full editor's analysis (below)
Freebies
Free Wi-fi
Free Parking
Rates & Availability
Editor's Analysis
Updated Nov 23, 2012
Overview
Located just over a 5-minute drive to the Wayne Gretzky Sports Centre (four ice pads, gyms, pool and meeting rooms), this hotel is popular with travellers who want accommodations close to the facility. Based on the reviews used for this analysis, this hotel is often used by sports teams attending tournaments and events.

All of the 158 rooms at this non-smoking hotel have free Wi-Fi, a flat screen TV, a coffeemaker, a hair dryer and an iron and ironing board. Guests can choose from standard rooms (king, queen or double beds) or a selection of different types of suites. Whirlpool suites have a king bed, a mini-fridge, a microwave and a whirlpool. The family suites have bunk beds, a microwave and a mini-fridge. Pets are allowed for a cost of $20 per night.

Guests can dine on site at Kirby's Bar and Buffet, serving breakfast, lunch and dinner daily. There are also a number of restaurants located within a 5-minute walk. On-site amenities include free parking, an indoor pool, a hot tub, a gym and a sauna.

This hotel is easily accessible from Highway 403 (less than a 1-minute drive). Shopping is less than a 5-minute drive away at the Lynden Park Mall. The OLG Brantford Casino is just over a 10-minute drive away. (All distances and travel time estimates: Google Maps)

Confirmed with a front desk agent: Wi-Fi and parking (call date: November 22, 2012).
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The Good
The majority of the reviews used for this analysis were favourable, and guests were particularly impressed with this hotel's location and customer service.

Guests praised this hotel's location and liked its proximity to the 403 (less than a minute drive) and said that the hotel was easily accessible. Guests (particularly those staying at the hotel for tournaments and sporting events) appreciated the hotel's proximity to the Wayne Gretzky Sports Centre (just over a 5-minute drive). 

Guests praised staff and said that they received friendly, professional service consistently at all points throughout the hotel.

Rooms were clean, comfortable, nicely decorated and well-equipped, according to a number of guests. Guests also thought that the rooms were spacious.

The pool area was enjoyed by a number of guests who said it was clean and well-maintained. 

A number of guests liked the food at the buffet at the on-site restaurant.
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The Bad
The vast majority of reviews used for this analysis were positive but there were some common guest complaints, mostly centring on noise issues.

Noise disturbance was an problem for a number of guests who were bothered by a number of noisy guests in the hallways and in adjacent rooms. Guests felt that more could be done to soundproof the walls. Based on the reviews used for this analysis, this hotel is fairly popular with sports teams who many guests held responsible for noise.

A couple of guests were bothered by noisy, rattling air conditioning units. 
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Show Sources
Sources
TripAdvisor.com guest reviewers ranked this hotel #2 out of 5 Brantford hotels based on 74 reviews.

Booking.com guest reviewers rated this hotel 8.1 out of 10 based on 5 reviews.

Expedia.ca guest reviewers rated this hotel 3.7 out of 5 based on 10 reviews.

Confirmed with a front desk agent: Wi-Fi and parking (call date: November 22, 2012).
Editor's Analysis by Heather W.
Analyzed by Heather W.
Driven by the sense that every person, place or thing has a story to tell and a skill for being in the wrong place at the right time, Heather is a well-traveled writer.
Guest Reviews
7.9
Good

Rated 7.9/10 based on 229 reviews

Ranked #2 out of 5 hotels in Brantford


9 out of 10 | Verified Guest stayed September 15, 2013


9 out of 10 | Dan stayed July 22, 2012

"Very Pleasant and Comfortable"

"Our stay was a very good experience. The cleanliness of the hotel and the room was excellent. The hotel room was very quiet so sleeping wasn't a problem. The only problem I had was that our room cards stopped working at 10:40 am. Check out was not until 11:00 am so when I went out for coffee and my family had gone down to the pool I had to ask hotel cleaning staff to let me in. Other than that inconvenience I would recommend staying at this hotel."

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10 out of 10 | Verified Guest stayed February 12, 2012

"Great place to stay"

"The hotel was easy to find and the room was exactly as pictured on the web site. I would definely stay again"

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7 out of 10 | Daniel stayed April 03, 2011

"Good"

"There were a lot of kids in the hallways, due to a tournament of somekind. Sometime noisy, but bearable."

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8 out of 10 | Dan stayed November 14, 2010


9 out of 10 | Christine stayed November 13, 2010

"Located in great location, professional and courteous staff."

"Hotel is located right off the highway. We stayed in the new Walter Gretsky Wing. It was vey clean and spacious. Staff was courteous and professional. They were very accomodating to our personal needs. Would highly recommend this hotel."

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show older reviews

9 out of 10 | Renee stayed March 12, 2006


7 out of 10 | Michael stayed February 05, 2006

"Matress had the problem of caving in towards the middle. No shampoo in the dispenser. Difficulty adjusting the shower water temp. Location was very convenient for events at the Wayne Gretzky Centre."

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7 out of 10 | Catherine stayed September 25, 2005

"Although I did enjoy my stay, this was a repeat of the same weekend last year when I stayed there. I had asked to have a room, not near any party-goers if there was a wedding and people from the wedding were staying there. Parties went on ALL night on the 24th of September both outside of our room and in rooms on our floor. I called Security at the hotel at 2:00 a.m. and Security did respond quickly. However, Security did not continue to enforce quiet behaviour from the participants of this party. We had almost NO sleep that night. I will not stay at this hotel again, since the exact same thing happened last year at this same hotel. The employees of this hotel need to be trained better or perhaps there need to be more employees on hand when there's a wedding reception planned at that hotel."

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8 out of 10 | Mary stayed August 14, 2005


8 out of 10 | Verified Guest stayed June 19, 2005


3 out of 10 | Brian stayed June 05, 2005

"No air conditioning in our room all night. All they could do was give us a 12 inch ocillating fan! When a pair of pants and cell phone were left behind, we were unable to find out if housekeeping had found them in the room. I had to drive all the way from London to Brantford to retrieve them. Not very pleased with the service or accommodations there. Theresa Allen"

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9 out of 10 | Nancy stayed May 25, 2005

"It would be nice if there was an extra blanket in the room."

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9 out of 10 | Susan stayed April 24, 2005

"my friend and I stayed overnight for the folk festival..and enjoyed oursleves..the room was great. will be back again."

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6 out of 10 | Verified Guest stayed November 13, 2004

"There was too much dust in the room. A problem when you request a non smoking room due to asthma."

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8 out of 10 | Henry stayed August 15, 2004

"There was no shower curtain in the shower. When I told the front desk as I checked out, the woman at the desk told me that the cleaning crew would notice that and take care of it. I laughed to myself considering that they hadn't noticed it the first time!"

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8 out of 10 | Lincoln stayed August 08, 2004

"In an age when health is the craze, I was duly disappointed with the fitness room. To put it frankly, it lags behind."

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Map Marker BEST WESTERN PLUS Brant Park Inn and Conference Centre
19 Holiday Drive, Brantford, ON