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7.8 | Good

BEST WESTERN PLUS Brant Park Inn and Conference Centre

Map

Clean, comfortable rooms, popular with sports teams

Pros
  • Free Wi-Fi, free parking
  • Guests praised this hotel's proximity to the 403 and to the Wayne Gretzky Sports Centre
  • Guests received good service from staff
  • Clean, comfortable rooms according to guests
Cons
  • A number of guests were bothered by noise from other guests
jump to full editor's analysis (below)
Freebies
Free Wi-Fi
Free Parking
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Editor's Analysis
Updated Nov 23, 2012
Overview
Located just over a 5-minute drive to the Wayne Gretzky Sports Centre (four ice pads, gyms, pool and meeting rooms), this hotel is popular with travellers who want accommodations close to the facility. Based on the reviews used for this analysis, this hotel is often used by sports teams attending tournaments and events.

All of the 158 rooms at this non-smoking hotel have free Wi-Fi, a flat screen TV, a coffeemaker, a hair dryer and an iron and ironing board. Guests can choose from standard rooms (king, queen or double beds) or a selection of different types of suites. Whirlpool suites have a king bed, a mini-fridge, a microwave and a whirlpool. The family suites have bunk beds, a microwave and a mini-fridge. Pets are allowed for a cost of $20 per night.

Guests can dine on site at Kirby's Bar and Buffet, serving breakfast, lunch and dinner daily. There are also a number of restaurants located within a 5-minute walk. On-site amenities include free parking, an indoor pool, a hot tub, a gym and a sauna.

This hotel is easily accessible from Highway 403 (less than a 1-minute drive). Shopping is less than a 5-minute drive away at the Lynden Park Mall. The OLG Brantford Casino is just over a 10-minute drive away. (All distances and travel time estimates: Google Maps)

Confirmed with a front desk agent: Wi-Fi and parking (call date: November 22, 2012).
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The Good
The majority of the reviews used for this analysis were favourable, and guests were particularly impressed with this hotel's location and customer service.

Guests praised this hotel's location and liked its proximity to the 403 (less than a minute drive) and said that the hotel was easily accessible. Guests (particularly those staying at the hotel for tournaments and sporting events) appreciated the hotel's proximity to the Wayne Gretzky Sports Centre (just over a 5-minute drive). 

Guests praised staff and said that they received friendly, professional service consistently at all points throughout the hotel.

Rooms were clean, comfortable, nicely decorated and well-equipped, according to a number of guests. Guests also thought that the rooms were spacious.

The pool area was enjoyed by a number of guests who said it was clean and well-maintained. 

A number of guests liked the food at the buffet at the on-site restaurant.
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The Bad
The vast majority of reviews used for this analysis were positive but there were some common guest complaints, mostly centring on noise issues.

Noise disturbance was an problem for a number of guests who were bothered by a number of noisy guests in the hallways and in adjacent rooms. Guests felt that more could be done to soundproof the walls. Based on the reviews used for this analysis, this hotel is fairly popular with sports teams who many guests held responsible for noise.

A couple of guests were bothered by noisy, rattling air conditioning units. 
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Show Sources
Sources
TripAdvisor.com guest reviewers ranked this hotel #2 out of 5 Brantford hotels based on 74 reviews.

Booking.com guest reviewers rated this hotel 8.1 out of 10 based on 5 reviews.

Expedia.ca guest reviewers rated this hotel 3.7 out of 5 based on 10 reviews.

Confirmed with a front desk agent: Wi-Fi and parking (call date: November 22, 2012).
Editor's Analysis by Heather W.
Analyzed by Heather W.
Driven by the sense that every person, place or thing has a story to tell and a skill for being in the wrong place at the right time, Heather is a well-traveled writer.
Guest Reviews
7.8
Good

Rated 7.8/10 based on 320 reviews

Ranked #2 out of 5 hotels in Brantford

320
Map Marker BEST WESTERN PLUS Brant Park Inn and Conference Centre
19 Holiday Drive, Brantford, ON