Best Western Brantford Hotel and Conference CentreBest Western Brantford Hotel and Conference CentreBest Western Brantford Hotel and Conference CentreBest Western Brantford Hotel and Conference CentreBest Western Brantford Hotel and Conference CentreBest Western Brantford Hotel and Conference CentreBest Western Brantford Hotel and Conference CentreBest Western Brantford Hotel and Conference CentreBest Western Brantford Hotel and Conference CentreBest Western Brantford Hotel and Conference CentreBest Western Brantford Hotel and Conference CentreBest Western Brantford Hotel and Conference CentreBest Western Brantford Hotel and Conference CentreBest Western Brantford Hotel and Conference CentreBest Western Brantford Hotel and Conference CentreBest Western Brantford Hotel and Conference CentreBest Western Brantford Hotel and Conference CentreBest Western Brantford Hotel and Conference CentreBest Western Brantford Hotel and Conference CentreBest Western Brantford Hotel and Conference CentreBest Western Brantford Hotel and Conference CentreBest Western Brantford Hotel and Conference CentreBest Western Brantford Hotel and Conference CentreBest Western Brantford Hotel and Conference CentreBest Western Brantford Hotel and Conference CentreBest Western Brantford Hotel and Conference CentreBest Western Brantford Hotel and Conference CentreBest Western Brantford Hotel and Conference CentreBest Western Brantford Hotel and Conference CentreBest Western Brantford Hotel and Conference CentreBest Western Brantford Hotel and Conference Centre

Best Western Brantford Hotel and Conference Centre

7.7 | Good | #2 out of 4 hotels in Brantford
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Popular Brantford hotel with indoor pool, a well-liked restaurant and free breakfast

Pros
  • Free amenities: Wi-Fi, continental breakfast, parking, local calls, newspapers
  • Rooms were typically appreciated for being clean, spacious and comfortable
  • Location was an easy drive to the highway, restaurants, shops and the Wayne Gretzky Sports Centre
  • Guests loved the dining on site and were usually very pleased with the free breakfast
  • Staff were very pleasant, attentive and accommodating
Cons
  • Some guests were disturbed by hallway noise or traffic from the highway
  • On occasion guests were mistakenly assigned unserviced rooms
  • Guests objected to a 3% tourism fee (which can be refused)
  • Some felt the hotel was a little tired, needed updates and better cleaning
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
This hotel is an Editor's Pick for...
Editor's Review
Updated May 24, 2017
Overview
This hotel is located just off Hwy 403, an 8-minute drive from the Brantford city centre.

The hotel offers 158 smoke-free rooms over 3 floors with elevator access. 

All rooms include free Wi-Fi, free local calls, a flat screen TV with cable, a coffeemaker, a mini-fridge, a desk, an iron and ironing board, a hair dryer and air conditioning.

Some rooms include wired Internet, a sofabed, 2 TVs, a microwave, a mini-kitchen (mini-fridge, microwave, sink), an electric fireplace, bathrobes, a double Jacuzzi, a patio and a balcony. Accessible rooms are available.

Rooms are furnished with 2 double beds, 2 bunk beds, 2 queen beds or 1 king bed.

Free parking is available for cars and oversize vehicles. 

Pets are welcome (2 dogs only) for $20 per night, per room.

Free continental breakfast (coffee, fruit, pastries, yogurt, waffle station) is served from 6:30 am to 10 am. Guests can purchase a hot American-style breakfast for $5.

Restaurant on site: Kirby's Bar and Buffet serves breakfast, lunch and dinner daily. Room service is available from 11:30 am to 8 pm.

Hotel amenities include an indoor pool, a children’s pool, a hot tub, a fitness centre, a sauna, a 24-hour business centre, dry cleaning, a guest laundry, safety deposit boxes, a 24-hour front desk, a playground, free newspapers and meeting rooms.

What’s nearby? Wayne Gretzky Sports Centre is a 5-minute drive or 30-minute walk from the hotel. Lynden Park Mall is a 3-minute drive or 17-minute walk. Brant County Museum & Archives is a 7-minute drive. (All travel times: Google Maps)

Confirmed with the front desk on Oct 21, 2016: all rooms have a mini-fridge, microwaves are not guaranteed in all rooms, but are available upon request for some rooms, free breakfast is continental and includes waffles, guests can purchase a hot breakfast for $5, no pay-per-view movies at the hotel

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The Good
Guests typically had a comfortable stay at this hotel.

Guests usually liked the rooms, especially the renovated ones. They were described as clean and spacious, with comfortable beds.

Guests really liked the staff. They brought the hotel up considerably as they added a sense of hospitality and cordiality to the stay.

Guests were often quite pleased with the free breakfast. They were able to upgrade to a hot breakfast buffet for only $5 and this seemed to satisfy.

Many enjoyed other meals on site. Guests often praised both the food and the wait staff on site for dining.

The location was appreciated for being close to the highway, Wayne Gretzky Sports Centre and restaurants and shops an easy drive away.

Guests often were pleased with the pool, kiddie’s pool and hot tub.

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The Bad
Some guests complained as they were not fully satisfied at times.

Complaints seemed to come from guests who had received rooms that had not been serviced prior to them being rented out. This was not the norm, although it seemed as though there was some disorganization in this regard.

Other complaints came from guests who suffered noise disturbances during their stay. They cited people opening and closing doors in the hallways, noisy AC units and very occasionally, the traffic from the highway-facing rooms.

Some guests were upset at being charged a 3% tourism tax.

Occasionally guests were dissatisfied with the free breakfast, finding it somewhat mediocre.

There were comments about the hotel being tired in general and the need for updates to bathrooms. One recent guest found stained carpet in the room and mouldy caulking in the bathroom, another said the doors and carpets in the hallways needed better cleaning.

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Show Sources
Sources
TripAdvisor.com guest reviewers ranked this hotel #2 out of 6 Brantford hotels based on 346 reviews.

Booking.com guest reviewers rated this hotel 7.1 out of 10 based on 14 reviews.

Expedia.ca guest reviewers rated this hotel 3.8 out of 5 based on 210 reviews.


Guest Reviews
Rated by Guests
7.7 / out of 10
"Good"
Ranked by Guests
#
2 / out of 4
hotels in Brantford

The average guest rating for Best Western Brantford Hotel and Conference Centre is 7.7 out of 10 based on 1193 reviews from past guests. This average guest rating ranks Best Western Brantford Hotel and Conference Centre at #2 out of 4 hotels in Brantford.

1193
Map Marker Best Western Brantford Hotel and Conference Centre
19 Holiday Drive, Brantford, ON