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Comfy rooms with mini-fridge & microwave,  restaurant, indoor saltwater pool, free area shuttle

Pros
  • Free Wi-Fi, free parking, free airport & area shuttle
  • The rooms were modern, spacious and clean, according to many guests
  • The staff were frequently complimented for being friendly and helpful by many guests
  • Several guests were impressed with the cleanliness of the hotel overall
  • The buffet breakfast was enjoyable and the area was well-stocked, according to several reviewers
  • The hotel was well-priced for the quality received, according to some reviewers
  • This is a newer property which opened in 2011
Cons
  • A few guests complained that the breakfast was not free
jump to full editor's analysis (below)
Freebies
Free Wi-fi
Free Shuttle
Free Parking
Editor's Pick Icon This hotel is an Editor's Pick for...
Rates & Availability
Editor's Analysis
Updated Jul 8, 2014
Overview
Situated 13-minutes from Toronto Pearson International Airport (YYZ), this hotel also provides a free airport shuttle adding convenience for guests who need to access to the airport. The surrounding area is home to several corporate offices, so this hotel may also attract business travellers who want to access nearby businesses.

This hotel offers 132 modern rooms (opened in September 2011) that come with free Wi-Fi, a mini-fridge, a microwave, a coffeemaker, a flatscreen TV with cable, a desk and chair, a clock radio and an in-room safe. Some rooms offer accessible accommodations. Suites may feature a jetted tub, a separate dining area and a sofabed. This property is 100% smoke-free.

Pets are not permitted and on-site parking is complimentary. A complimentary airport and local area shuttle is offered to guests (both ways) but requires booking in advance.

Breakfast is available for a surcharge of $11.95 per day.

Hotel amenities include an indoor saltwater pool, a fitness centre, a business centre (fax/copy/printer), a 24-hour convenience store, an ATM machine, guest laundry, valet laundry service and an on-site restaurant and lounge (Garden Grille and Bar) as well as room service.

Downtown Toronto is 32-minutes by car (southwest) from the hotel. Shopping is available nearby at the Bramalea City Centre, 10-minutes southwest. Off-site dining options are a 7-minute drive from the hotel, including Subway, Boston Pizza, Denny's and Pizza Hut. Corporate offices like Magna, Chrysler and Nestle Canada are within a 10-minute drive of the property. (All driving estimates: Google Maps)

Confirmed with a front desk agent February 8, 2013: hotel opening, free Wi-Fi, airport/area shuttle, breakfast surcharge, on-site convenience mart and free parking.

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The Good
The majority of reviews used for this analysis were positive and many guests were happy with their stay and would return. The rooms, staff, general state of the hotel, the buffet breakfast, on-site restaurant, room rates and beds were areas of praise for many guests.

Many reviewers were impressed with the rooms and described them as spacious, clean and well-appointed. Some guests said the furnishings were modern and beautiful. A few guests thought the beds were comfortable.

The staff were frequently praised for being professional and courteous. One reviewer said the service was outstanding while another liked that the staff always made an effort to greet guests as they walked past the front desk.

The breakfast provided from the on-site restaurant was good and some guests liked the selection and thought the area was well-stocked. Additionally, guests also enjoyed the dinner service and for this reason, chose to dine on-site for the majority of their stay.

The room rates were very reasonable given the accommodations and amenities provided. However, there were some mixed opinions about this (see below).
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The Bad
As mentioned above, the majority of reviews used for this analysis were positive however, there was some negative feedback on the hotel's location and overall value received.

Some reviewers did not like that the hotel was in an industrial area and felt it was too far from where they wanted to be. A few guests grumbled about the high taxi cost to downtown Toronto and would think twice before booking at this hotel again. Although, to be fair this hotel is located in Brampton and not Toronto.

As mentioned above, the majority of comments regarding the value of the hotel were positive. However, a few guests disagreed and felt the inclusion of breakfast would have made the value better.
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Show Sources
Sources
TripAdvisor.com rated this hotel #3 out of 13 hotels in Brampton based on 23 reviews.

Booking.com rated this property 8.7 out of 10 based on 12 reviews.

Expedia.ca rated this hotel 4.8 out of 5 based on 5 reviews.

The author called the hotel to verify some information on February 8, 2013.
Editor's Analysis by Jennee R.
Analyzed by Jennee R.
Jennee loves to travel and loves to live vicariously through others to help them find the right place to rest their heads while away from home.
Guest Reviews
9.1
Excellent

Rated 9.1/10 based on 219 reviews

Ranked #2 out of 12 hotels in Brampton


9 out of 10 | David stayed March 23, 2012

"Clean and Bright"

"The hotel and room were very clean and comfortable. Wi-fi was easy to set up. Location right off the 407 was ideal. Not much food if you arrive late. There's no nearby (walking distance) restaurant or coffee shop."

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Map Marker Hilton Garden Inn Toronto Brampton
2648 Steeles Avenue, Brampton, ON