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Sleep Inn Bracebridge

Sleep Inn Bracebridge is a 2 star hotel in Bracebridge, Ontario, Canada 510 Muskoka Road 118 West, Bracebridge, ON, Canada
Estimated Price
$136
CAD
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Guest Reviews
Amenities
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Just off Highway 18A, free continental breakfast, great staff, updated rooms

Pros 
  • Free Wi-Fi, free continental breakfast, free parking
  • Numerous guests praised the hotel's proximity to the highway and downtown
  • The hotel's rooms were found to be clean and updated
  • Several reviewers were pleased with the efficient and professional staff
Cons 
  • A few lodgers complained of poor water pressure and noise transfer
  • The hotel's breakfast was described as minimal and limited by a few guests

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Editor's Analysis
Updated on Apr 5, 2014
Overview
Located just off Highway 18A and about a 4-minute drive from Bracebridge's city centre, the Sleep Inn Bracebridge is geared towards road travellers who require a centrally located hotel with a free breakfast, free Wi-Fi and easy highway access.

Each of this hotel's air-conditioned guest rooms comes equipped with free Wi-Fi, cable TV, a coffeemaker, a mini-fridge, a desk and a hair dryer. Rooms with a sitting area and sofabed and a jetted tub area also available, as are smoking, non-smoking and wheelchair-accessible rooms.

The hotel also offers a sauna, fitness facilities, a business centre, vending machines, guest laundry, free parking, free coffee in the lobby and a free continental breakfast. Up to two pets per room are permitted for $10 per pet, per day.

Bell - Bracebridge Shopping Centre is roughly a 7-minute walk away, while Santa's Village can be found 8 minutes away by car. Muskoka Highlands Golf Links is about a 2-minute drive from the hotel and Muskoka Airport (YQA) is a 12-minute drive away. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, free parking, pets $10/pet/day, wheelchair accessible. (Call Date: March 19, 2014)

The Good
The majority of the reviews sourced for this analysis were positive, with compliments going to the hotel's location, rooms and staff.

Many lodgers found the hotel's location to be convenient. They described it as central and close to the highway, shopping, restaurants, downtown Bracebridge, Muskoka Falls, Gravenhurst, Tim Hortons and the Muskoka Brewery Tour.

The hotel's accommodations were enjoyed by numerous reviewers. They found their rooms to be clean, quiet, modern, updated and well equipped, with comfortable beds. A few patrons had complaints about their lodgings, however (see below).

Several travellers were pleased with the level of customer service they received during their stay. They characterized the staff as efficient, friendly, professional and helpful with recommendations and directions.

The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the hotel's rooms and free breakfast.

Although several travellers were pleased with their clean and updated rooms, a few lodgers had complaints about their accommodations. They reported poor water pressure, spotty Wi-Fi, small-sized rooms and noise transfer from guests in adjacent rooms.

The hotel's free breakfast was a disappointment to a few reviewers. They described it as limited and minimal, with a lack of hot items.
Expedia.ca guest reviews rated the hotel 3.8 out of 5 with an 86% recommendation rate from 43 reviews.

TripAdvisor.com guest reviews ranked the hotel #4 of 12 Bracebridge hotels with an average rating of 3 out of 5 from 42 reviews.

Booking.com guest reviews rated the hotel 8.3 out of 10 from 10 reviews.

The author called the hotel on March 19, 2014 to verify some information.
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.


Guest Reviews
6.7
Fair

#2 out of 3
Guest Rating Explained
Rating: 6.7 / 10 Details

No. of guest reviews: 86
Guest Recommended: Yes
Guest Ranking Explained

Sleep Inn Bracebridge is #2 out of 3 hotels in Bracebridge ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Positive
Michael from Toronto, ON CA rated Sleep Inn Bracebridge 7 out of 10 on November 23, 2011 Verified Guest Hotel Review
Hotel review by guest is Positive
Don from Ottawa, ON CA rated Sleep Inn Bracebridge 8 out of 10 on March 06, 2010 Verified Guest Hotel Review

"I would definitely stay here again when in the area. The staff were friendly and helpful. The room was very clean."
Hotel review by guest is Negative
Donna from Welland, ON CA rated Sleep Inn Bracebridge 1 out of 10 on March 06, 2010 Verified Guest Hotel Review

"would not stay again nor would i recommend anyone staying there. With my complaint no one cared and when you are a non smoker staying in a smoking room is not nice. We even had an early check in so I am sure they could have given us another room. Very poor customer service and no compassion for the PAYING guests"
"the hotel was clean but i was not impressed when i arrived at the hotel to find out that the 3 rooms that I had booked as non-smoking were booked as smoking. when i called the front desk to complain they said they didn't have any other rooms available and i must have booked smoking rooms because there was no indication that the hotel had switched the rooms. the person at the front desk said if i looked at my confirmation letter it would say smoking...well no where on the confirmation letter did it say smoking!!! then it was funny when the other parties that i booked for (one with alergys) checked in they were able to get a non smoking room when i had been told there were no other rooms available and then the second party that i booked for was able to get a non smokiing room before 8:oo am the following morning...since when would someone check out that early and there be enough time for house keeping to clean that room. Not impressed what so ever. It is also ridiculous that you have to go through the shopping mall parking lot to enter the hotel not very well planned"
Show older reviews
Hotel review by guest is Positive
Lynda from Port Dover, ON CA rated Sleep Inn Bracebridge 6 out of 10 on October 11, 2009 Verified Guest Hotel Review

"It was very noisy. You could see the light through the door into hallway. Everytime water was run it was like it was in your room. Room was clean but I would expect the price of room to be less as quality of hotel is less. It is a good budget hotel but remmebr you get what you pay for but in this case you get a little less. I recommend if price is lower."
Hotel review by guest is Negative
Joan from London, ON CA rated Sleep Inn Bracebridge 2 out of 10 on August 20, 2006 Verified Guest Hotel Review

"I booked four non-smoking rooms one month before my stay as I was attednding my sister's wedding on August 19th. I arrived and one of the rooms clearly was smoking. My husband and my son could not stay in the room, the fronnt desk was no help. He left to look for another room in Bracebridge and Gravenhurst and could not find one as it was late saturday afternoon. Your staff, who smoke, clearly did not take our request for non-smoking rooms seriously. They should be fired. My husband and son had to stay with and inconvience relatives who live 35minutes away from the wedding reception."
Hotel review by guest is Negative
Kelly from Orillia, ON CA rated Sleep Inn Bracebridge 4 out of 10 on July 23, 2006 Verified Guest Hotel Review

"bed was very hard and only 1 exrta pillow in room. staff did job fine but not very pleasant. usually a hotel that is $160/night is a little nicer could have spent $70 and had same experience"
Hotel review by guest is Positive
Verified Guest from Timmins, ON CA rated Sleep Inn Bracebridge 8 out of 10 on July 04, 2006 Verified Guest Hotel Review
Hotel review by guest is Positive
Leah from Brampton, ON US rated Sleep Inn Bracebridge 10 out of 10 on June 18, 2006 Verified Guest Hotel Review

"I would definately stay at this hotel again."
Hotel review by guest is Positive
Don from Brantford, CA rated Sleep Inn Bracebridge 8 out of 10 on May 07, 2006 Verified Guest Hotel Review
Hotel review by guest is Positive
Jerry from Toronto, ON US rated Sleep Inn Bracebridge 7 out of 10 on May 03, 2006 Verified Guest Hotel Review

"Very hard beds and they or the support desk could not get the Internet connection working in my home."
Hotel review by guest is Positive
Beverley jamieson from Holland Landing, ON CA rated Sleep Inn Bracebridge 8 out of 10 on April 16, 2006 Verified Guest Hotel Review

"I was very happy that this was a pet friendly hotel. Nice Breakfast. I really liked the shower stalls too."
Hotel review by guest is Positive
Verified Guest from Oakville, ON US rated Sleep Inn Bracebridge 9 out of 10 on March 07, 2006 Verified Guest Hotel Review

"Would have been nice if there was a bar fridge in the room ."
Hotel review by guest is Positive
Bonnie from Staples, ON CA rated Sleep Inn Bracebridge 7 out of 10 on February 26, 2006 Verified Guest Hotel Review

"Well overall its a nice hotel. There's only a few of complaints. The showers had practically no water pressure it took forever to try and rinse. Second we had an internet price of so much and when we checked in it was a little over $20 more. Make sure to bring your confirmation. I found this hotel catered to snowmobilers. They took up all the parking and were very loud. If your going for other reasons request a room away from the front where they all park. The hot tub was alright but not very hot and you can't change the temp either. Overall the hotel was clean and in a great location. I'd prob. stay there again if I had to but I would diffinatley shop around first."
Hotel review by guest is Positive
Verified Guest from Leamington, ON CA rated Sleep Inn Bracebridge 9 out of 10 on February 26, 2006 Verified Guest Hotel Review
Hotel review by guest is Positive
Mark from Newmarket, ON CA rated Sleep Inn Bracebridge 7 out of 10 on February 05, 2006 Verified Guest Hotel Review
Hotel review by guest is Negative
Verified Guest from Curtis, ON CA rated Sleep Inn Bracebridge on October 02, 2005 Verified Guest Hotel Review
Hotel review by guest is Positive
Howard from Thornhill, ON CA rated Sleep Inn Bracebridge 8 out of 10 on July 17, 2005 Verified Guest Hotel Review
Hotel review by guest is Negative
Verified Guest from Oakville, ON CA rated Sleep Inn Bracebridge 5 out of 10 on July 03, 2005 Verified Guest Hotel Review
Hotel review by guest is Positive
Mark and laurie from Baltimore, ON CA rated Sleep Inn Bracebridge 10 out of 10 on June 26, 2005 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Windsor, ON CA rated Sleep Inn Bracebridge 8 out of 10 on May 30, 2005 Verified Guest Hotel Review
Hotel review by guest is Positive
Peter from Willowdale, ON US rated Sleep Inn Bracebridge 8 out of 10 on September 05, 2004 Verified Guest Hotel Review

"Housekeeping needs tightening up ... there were spme unpleasant problems in the bathroom when we arrived but the staff fixxed these very promptly and with a very pleasant attitude"
Hotel review by guest is Positive
Verified Guest from Toronto, CA rated Sleep Inn Bracebridge 9 out of 10 on September 05, 2004 Verified Guest Hotel Review
Hotel review by guest is Unknown
George from Thornhill, ON CA rated Sleep Inn Bracebridge 6 out of 10 on September 05, 2004 Verified Guest Hotel Review
Hotel review by guest is Positive
Jeff from London, ON CA rated Sleep Inn Bracebridge 8 out of 10 on August 01, 2004 Verified Guest Hotel Review

"You need hair dryers in the rooms."
Hotel review by guest is Positive
Gord from Sanit Cathariens, ON CA rated Sleep Inn Bracebridge 7 out of 10 on July 10, 2004 Verified Guest Hotel Review

"The door at the end of the hall needs to be adjusted as it slammed all night long. The room doors need to be sealed also. A hair dryer and coffee maker would have been nice. Thanks for asking."
Hotel review by guest is Positive
Verified Guest from Toronto, ON CA rated Sleep Inn Bracebridge 8 out of 10 on June 27, 2004 Verified Guest Hotel Review
Hotel review by guest is Positive
Beverley from Ottawa, ON CA rated Sleep Inn Bracebridge 9 out of 10 on June 20, 2004 Verified Guest Hotel Review

"The hotel room was EXTREMELY clean and well cared for. The breakfast was good and put out early, which was good for me as I was leaving very early that day. Thanks again. Beverley Wells."
Hotel review by guest is Positive
Kate from England, GB rated Sleep Inn Bracebridge 9 out of 10 on April 16, 2004 Verified Guest Hotel Review

"We would stay at this hotel again. The hotel was clean, and the staff were friendly and helpful. The only drawback I found was that smoking was only on the ground floor. Other than that - Great."
Hotel review by guest is Positive
Helen from Orilla, ON CA rated Sleep Inn Bracebridge 7 out of 10 on January 17, 2004 Verified Guest Hotel Review

"I was surprised to find there was no bathtub, only a shower in my room, also almost all hotels now offer your own coffee pot and I was surprised to find this simple extra was not provided either."


Amenities

  • Business Center
  • High-speed Internet
  • Fitness Room/Gym
  • Parking
  • Pet Friendly
  • Disabled Access
  • 24 Hour Reception
  • Air Conditioned
  • Non-Smoking Rooms
  • Sauna
  • Refrigerator
  • Cable / Satellite TV
  • Wake-up Service
  • Coffee / Tea Maker
  • TV
  • Laundry service
  • Garden
  • Golf Course (nearby)
  • Photocopier
  • Desk
  • Disabled Accessible Rooms
  • Internet Connection (wireless)
  • Vending Machines
  • Self Laundry
  • Free Parking

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Other hotel options in Bracebridge:
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