OverviewLocated on North Front Street, less than a 5-minute drive from the 401, shops, restaurants and big box stores, this hotel appeals to roadside travellers who want quick and easy access to the highway and to guests who want to have a wide variety of shopping and restaurants nearby.
All of the 80 non-smoking rooms at this hotel have free Wi-Fi, a mini-fridge, a microwave, a coffeemaker, a 32" flat screen TV, a hair dryer and an iron and ironing board. Guests can choose between standard rooms (king, queen or double beds) or more spacious suites (king or queen bed, some with a jacuzzi). Pets are not allowed at this hotel.
There is no on-site restaurant, but guests are offered a complimentary hot breakfast buffet every day. There are also a wide variety of restaurants within a 10 to 15-minute walk. On-site amenities include free parking, a hot tub, an indoor pool and a gym.
There is big box shopping and a multi-plex movie theatre within walking distance, about a 15-minute walk away. Shopping is available at the Quinte Mall, a 10-minute walk away. Sandbanks Provincial Park (camping and day beach use) is just under a 40-minute drive away. (All distances and travel time estimates: Google Maps)
Confirmed with a front desk agent on November 15, 2012: Free Wi-Fi, breakfast and parking
The GoodThe bulk of reviews used for this analysis were positive and guests praised the hotel's location and its cleanliness.
Guests liked this hotel’s central location on Front Street, with many shops and restaurants within walking distance, as well as within easy access to the 401. Guests said that this hotel was easy to locate.
Rooms were clean (several guests said they were spotless) and well-equipped. A number of guests appreciated the convenience of having a fridge and a microwave in the room. Guests said that the rooms were spacious and comfortably laid out. Décor was bright and modern, which positively enhanced the appearance of the rooms.
Staff received praise from guests for being helpful when it came to providing directions and advice on local attractions and eateries. Several guests commented on a speedy, efficient check-in/check-out process.
There were a number of guests who were impressed with the quality of the food offered at the hot breakfast, and appreciated the convenience of having a good free breakfast on site.
There were some additional comments from guests who enjoyed the pool area, saying it was well kept, and that the water was warm.
The Bad
Reviews used for this analysis were overwhelmingly positive, and guest criticisms were scarce. The one complaint that surfaced somewhat frequently was noise disturbance.
The major complaint at this hotel was about a lack of soundproofing in the walls. A number of guests complained about noise from guests in other rooms (they could hear conversations and TVs), as well as being bothered by noise from guests gathering in the hallways.
There were some peripheral comments about thin linens and uncomfortable pillows.
TripAdvisor.com guest reviewers ranked this hotel #1 out of 7 Belleville hotels, based on 78 reviews.
Expedia.ca guest reviewers rated this hotel 4.6 out of 5, based on 16 reviews. 94% of guests would recommend this hotel.
Hotels.com guest reviewers rated this hotel 4.7 out of 5, or “outstanding”, based on 33 reviews.
Confirmed with a front desk agent on November 15, 2012: Free Wi-Fi, breakfast and parking
