Overview
Located next door to Horseshoe Valley ski resort, this hotel is popular with guests looking for resort accommodations and ski-in/ski-out privileges during ski season.

This resort hotel has 153 rooms comprised of studios, 1-bedroom, and 2-bedroom suites ranging from 400 to 1200 square feet. All rooms have a sofabed, a microwave, a fridge, a coffeemaker, a 32” TV with DVD player, a CD player and stereo, free Wi-Fi, private or semi-private laundry facilities and a private balcony or patio. The 1 and 2-bedroom suites sleep four to eight people, and offer a living room, a dining room, a full kitchen, a gas fireplace and a jetted tub. Pets are not allowed at this resort.

Carriage Ridge Resort offers an indoor pool, an indoor kid’s pool, a hot tub and a fitness centre. There is a games room with a pool table and arcade games and an outdoor playground and BBQ pavilions. During ski season guests have ski-in/ski-out abilities and access to 68 downhill ski runs and 65 km of Nordic trails. 

The Good
The majority of the reviews used in this analysis were positive and pertained to the location, the rooms, the activities and the value for money.

Many guests raved about the beautiful nature setting surrounding the resort, saying it is a great place to escape city life.

The rooms were praised by many guests for being clean and very spacious. Several of these guests said they like to book this resort when they have large groups of people, as the large room sizes are very accommodating for everyone to socialize together.

Numerous guests were impressed with the amount of activities both at the resort and in the surrounding area, saying "there was always something to do whether it be golfing, skiing, hiking or just spending time at the pool or the Adventure Park".

Several guests felt the large rooms and great location provided good value for money. Many of these guests felt the kitchenettes were worth the extra money as they helped save on food costs.

The Bad
Most of the reviews used in this analysis were positive, however, some negative comments did surface. These comments regarded the lack of on-site restaurant, the check-in times, difficulty finding the resort and the rooms.

Several guests were unaware that there was no restaurant on site, and were disappointed when they arrived.

Some guests felt the resort would be better for long stays, as the check-in time is 4pm and check-out is 10am. These guests felt that these times did not give them enough opportunity to enjoy the facilities.

A few guests had difficulty finding the resort, apparently due to a lack of proper signage.

While far more guests complimented the cleanliness of the rooms, a few guests did mention that they found hairs and dirt in their bathrooms which displeased them.