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Highly praised Toronto-Ajax hotel near Hwy 401 with indoor pool, restaurant & jacuzzi suites

Pros
  • Free Wi-Fi, free parking
  • Many guests praised the staff and customer service at this hotel
  • Several reviewers were pleased with their rooms, describing them as clean and quiet
  • The location was described as close to restaurants, shopping, and Highway 401 by many
  • Many guests were pleased with their rooms and comfortable beds
  • Some guests reported a strong Wi-Fi signal
Cons
  • A couple of guests were disappointed the on-site restaurant closed at 10pm
Freebies
Free Wi-Fi
Free Parking
This hotel is an Editor's Pick for...
Editor's Analysis
Updated Mar 28, 2015
Overview
Located just north of Highway 401, and next door to the Ajax Convention Centre, the Hilton Garden Inn Toronto/Ajax is convenient for both business and leisure travellers attending events/meetings, and travellers who require a hotel with easy highway access.

This 100% smoke-free hotel has 133 air-conditioned guest rooms and suites, all of which offer free Wi-Fi, cable TV, a coffeemaker, a mini-fridge, a microwave, a desk, a hairdryer, and an iron and ironing board. Standard rooms offer one king or two queen beds, while suites offer a king bedroom and a separate living area with a double sofabed. Some king suites additionally offer a hot tub.

Hotel amenities include a business centre, 6 meeting and event rooms, a fitness centre, and an indoor pool. Accessible rooms are available upon request, parking is free, and pets are not permitted at this hotel. 

The Great North American Grill offers on-site dining and is open daily for breakfast and dinner. Other nearby restaurants include Sgt. Peppers Pub and Grill (a 6-minute drive) and Odine Japanese and Thai Fusion (roughly a 3-minute drive north of the hotel).

Shopping is available at Pickering Town Centre (about a 9-minute drive west). Lynde Shores Conservation Area can be found 10 minutes southeast by car.

Downtown Toronto is about 40 minutes away by car and Toronto Pearson International Airport (YYZ) can be found 55 km (roughly a 40-minute drive) southwest of the hotel. (All distances and travel time estimates: Google Maps)
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The Good
The majority of reviews consulted for this analysis were positive with much praise going to the hotel's staff, rooms, and location.

Most reviewers had very pleasant experiences with the hotel's staff. They characterized them as helpful, friendly, professional and efficient. Once guests remarked upon their "fantastic service", while another mentioned, "nothing was too much trouble for them".

The rooms were a source of many compliments by guests of this hotel. They described them as clean and quiet, with comfortable bedding and duvets. These guests also appreciated the in-room refrigerators and microwaves, and strong Wi-Fi signal.

Many lodgers were pleased with the hotel's location. They found it to be close to surrounding-area restaurants and shopping centres, and easy to get to from Highway 401. It was also described as close to the Ajax Convention Centre.
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The Bad
While most of the reviews consulted for this analysis were positive, there were a couple of complaints among them, which included the beds and the restaurant hours.

A few reviewers had complaints about the beds at this hotel, and described them as too hard. It should be noted, however, that the firmness of the beds at this hotel is adjustable, and these guests were not informed of this fact which led to their discomfort.

A couple of guests were disappointed that the on-site restaurant closed at 10:00pm.
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Show Sources
Sources
TripAdvisor.com guest reviews ranked the hotel #1 out of 2 Ajax hotels from 66 reviews.

Hotels.com guest reviews rated the hotel 4.5 out of 5 from 95 reviews.

Booking.com guest reviews rated the hotel 8.9 out of 10 from 26 reviews.

Verified with a front desk agent: Free Wi-Fi, free parking, pets not permitted (call date: Nov. 13, 2012).
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
8.4
Very Good
#
1 / out of 2
hotels in Ajax

Rated 8.4/10 based on 1779 reviews

Ranked #1 out of 2 hotels in Ajax

1779
Location
Map Marker Hilton Garden Inn Toronto Ajax
500 Beck Crescent, Ajax, ON