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Holiday Inn Sydney Waterfront

Holiday Inn Sydney Waterfront is a 3 star hotel in Sydney, Nova Scotia, Canada 300 Esplanade, Sydney, NS, Canada
Estimated Price
$107
CAD
Photo 1 - Holiday Inn Sydney Waterfront, 300 Esplanade, Sydney, NS, Canada Show All Photos
Indoor pool, fitness centre, on-site restaurant, downtown waterfront location
Pros 
  • Free Wi-Fi and free parking
  • Many guests described their rooms as clean
  • Many reviewers praised the harbour views from their rooms
  • The staff were frequently complimented for their friendly service
  • Many guests found the location convenient for exploring the downtown area on foot
  • A couple of reviewers enjoyed the indoor pool
Cons 
  • A couple of guests thought that the hotel interiors appeared dated
  • A couple of reviewers complained about limited parking

Other Hotels in the Area
Cambridge Suites - Sydney (0.4 km)
Comfort Inn - Sydney (1.5 km)
Days Inn Sydney Nova Scotia (1.9 km)
Hampton Inn Sydney (1.9 km)
Quality Inn - Sydney (2.1 km)
Aaron's Dove House Bed & Breakfast Harbourside (8.5 km)
Clansman Motel (10.1 km)
Kelly's View Motel (24.0 km)
Auberge Gisele's Country Inn (43.4 km)
Inverary Resort (43.5 km)
Silver Dart Lodge (43.8 km)
Castle Moffett (44.2 km)

This Hotel is in...
Cape Breton Island

This Hotel is Near...
Casino Nova Scotia Sydney (0.5 km)
Sydney Airport Nova Scotia (11.9 km)

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Editor's Analysis
Updated on Jul 30, 2013
Overview
This hotel is situated on the Sydney Harbour in downtown Sydney. This property provides direct access to the boardwalk and is well located for guests who are looking to explore the waterfront area on foot.

This hotel is 100% smoke-free and all rooms include free Wi-Fi, a flat screen TV with pay-per-view movies, a work desk, a hair dryer, an iron and ironing board, a coffeemaker and individual climate control. Select rooms feature views of the harbour. Rooms are furnished with one queen bed, two queen beds or one king bed. 

Suites at this hotel are furnished with one king bed and a sofabed and also include a wet bar, a jetted tub, a microwave and a mini-fridge.

Free parking is available on site and pets are permitted for an additional fee of $35 per stay.

The on-site Highland Mermaid restaurant serves breakfast and dinner, while the Crown & Moose Pub serves lunch and dinner. Room service is also available from 7 am to 10 pm. Breakfast is free for children under 12-years-old and select room packages include a fee a la carte breakfast at the restaurant.

Other on-site amenities include an indoor pool (open 5:30 am to 11 pm), a fitness centre, a business centre, dry cleaning, guest laundry facilities, an ATM, ice machines, free newspapers and safe deposit boxes.

There are many restaurants and boutique shops located within a 5-minute walk of this hotel, while the Casino Nova Scotia (table games and slots) is 7 minutes away on foot. Centre 200 (arena and concert venue) is an 8-minute walk away. 

Cape Breton University and the Sydney Airport (YQY) are both about 16 minutes away by car. The ferries to Newfoundland, in North Sydney, are accessible within a 20-minute drive. The Fortress of Louisberg (18th century French fortress) is about 30 minutes away by car. (All walking and driving time estimates: Google Maps)
The Good
Among the reviews used for this analysis, many guests described overall pleasant and satisfactory stays, with several aspects of the hotel receiving praise.

Many reviewers described their rooms as clean and a few guests found their rooms to be spacious. Many guests were impressed with the harbour views from their rooms.

The staff were frequently complimented for their friendly and accommodating service. One reviewer said that the customer service was fantastic, while another reviewer said that the front desk agents went above and beyond.

Many guests thought that the downtown and harbourfront location was a highlight of this property. One reviewer said that this hotel was within "walking distance of everything".

A couple of guests mentioned that they enjoyed the indoor pool.

There were mixed reviews for the on-site restaurant. Several guests thought that the food was good, while several other reviewers disagreed (see below for more details).

The Bad
There were a few common concerns found for this property, among the reviews used for this analysis.

As mentioned above, there were mixed reviews for the on-site restaurant. A couple of guests thought that the food was poor tasting and a couple of other reviewers found the service to be slow. One reviewer thought that the prices were expensive at the restaurant.

A couple of guests complained about a lack of available parking and one reviewer said that she resorted to parking on the street.

A couple of reviewers thought that the hotel's interior appeared dated.
Expedia.ca gave this hotel an average score of 4.1 out of 5, with 100% of 9 guests recommending the property.

TripAdvisor.ca ranked this hotel #4 out of 8 properties in Sydney, with an average score of 4 out of 5, from 22 reviews.

Booking.com gave this property an average score of 7.8 out 10, based on 16 guest reviews.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.


Guest Reviews

7.9
Good

#3 out of 6
Guest Rating Explained
Rating: 7.9 / 10 Details

No. of guest reviews: 112
Guest Recommended: Yes
Guest Ranking Explained

Holiday Inn Sydney Waterfront is #3 out of 6 hotels in Sydney ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Positive
Tara from Antigonish, NS CA rated Holiday Inn Sydney Waterfront 8 out of 10 on February 23, 2014 Verified Guest Hotel Review

"Lacking in housekeeping but great service"
"I booked two rooms. Upon entering one there was an overpowering smell of vomit. Upon entering the other there was a dirty facecloth laying on the floor. We called front desk and they switched the smelly room for another room with no issues. Throughout the evening the kids discovered cheesies behind the curtains, cups, beer caps, deflated ballon, hockey stick and a homemade tape ball under the beds. Finally we met with the night manager and expressed our dissatisfaction. He was very good about it and refunded the price of both rooms and compd our breakfasts for the next morning. Although the lack of cleanliness made me a bit uneasy I will give this hotel another try as the desk service was excellent"
Hotel review by guest is Positive
Paul from Dunnville, ON CA rated Holiday Inn Sydney Waterfront 8 out of 10 on July 23, 2013 Verified Guest Hotel Review

"Cathy"
"Recommend this hotel, clean, close to everything and reasonably priced. Had a great stay."
Hotel review by guest is Positive
Lynda from Halifax, NS CA rated Holiday Inn Sydney Waterfront 7 out of 10 on December 17, 2011 Verified Guest Hotel Review

"Satisfactory. Pleasant staff."
"Great service and food in the lounge."
Hotel review by guest is Positive
Doug from Ottawa, ON CA rated Holiday Inn Sydney Waterfront 9 out of 10 on September 02, 2010 Verified Guest Hotel Review
Show older reviews
Hotel review by guest is Positive
Verified Guest from Halifax, NS CA rated Holiday Inn Sydney Waterfront 7 out of 10 on August 07, 2006 Verified Guest Hotel Review

"It was very pricy. i have stayed right across the counbtry and spent much less that this hotel."
Hotel review by guest is Positive
Geoff from Newport, PA US rated Holiday Inn Sydney Waterfront 8 out of 10 on June 22, 2006 Verified Guest Hotel Review

"Being from the US, we asked the front staff for directions a few times and found the directions to be either wrong or incomplete. We were given directions as if we knew where we were going which is not helpful. This, and the lack of AC in the restaurant, were the only complaints. Food and views were wonderful. Would stay again."
Hotel review by guest is Positive
Darrell from Halifax, NS CA rated Holiday Inn Sydney Waterfront 9 out of 10 on October 12, 2005 Verified Guest Hotel Review
Hotel review by guest is Positive
Ted from El Cajon, CA US rated Holiday Inn Sydney Waterfront 9 out of 10 on August 01, 2005 Verified Guest Hotel Review
Hotel review by guest is Negative
Roger from Moncton, NB CA rated Holiday Inn Sydney Waterfront 3 out of 10 on July 10, 2004 Verified Guest Hotel Review

"There were kids playing in the hall and playing with the elevator. Holding it until the bell rang. A bit unecessary for the price charged."
Hotel review by guest is Negative
William from Dartmouth, WA CA rated Holiday Inn Sydney Waterfront 5 out of 10 on May 05, 2004 Verified Guest Hotel Review

"They might spend a little money on basic maintennce - peeling skid strips in the bathtub; old and frayed bath mats. They could use a new chef."

Hotel Address: 300 Esplanade, Sydney, NS, Canada

Overview & Amenities


Holiday Inn Sydney Waterfront

Amenities
  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Pet Friendly
  • Concierge
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Non-Smoking Rooms
  • Banquet Facilities
  • Conference Room(s)
  • Currency Exchange
  • Multilingual Staff
  • Safe-Deposit Box
  • Sauna
  • Mini Bar
  • Refrigerator
  • Cable / Satellite TV
  • In Room Movies
  • Meeting Rooms
  • Coffee / Tea Maker
  • Microwave
  • Hair Dryer
  • TV
  • Laundry service
  • Golf Course (nearby)
  • Water Activities
  • Fishing
  • Photocopier
  • Desk
  • Ballroom
  • Jacuzzi
  • Internet Connection (wireless)
  • Bathrobes
  • Pool Indoor
  • Cots
  • Games Available
  • Executive Floor
  • Luggage Storage
  • Vending Machines
  • Family Room
  • Express Check-In/Check-Out
  • Self Laundry
  • Free Parking

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Other Hotels
in Nova Scotia by Holiday Inn

Holiday Inn Express Stellarton - New Glasgow (322.2 km)
Holiday Inn Truro (407.7 km)
Holiday Inn Express Hotel & Suites Halifax Airport (475.0 km)
Holiday Inn Halifax Harbourview (496.2 km)

Nearby Cities
North Sydney (10.0 km)
Boularderie East (23.7 km)
Baddeck (42.5 km)
Ingonish (62.3 km)
Margaree Forks (72.4 km)

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Customer Service: 1-800-359-6279 from the USA and Canada (International Callers: Dial Toll Free 00-800-8607138 or +1 210-507-5997 and mention "Promo Code 5072"). Hotel Reservations Center and Customer Service Hours: Open 24 Hours a Day, 7 Days a Week.

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