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Harbourfront location, indoor pool, free breakfast and on-site restaurant
- Free Wi-Fi, free breakfast and free parking
- Many guests thought that the room rates were reasonable
- Many reviewers found the location central for exploring the Sydney area by car
- The staff were frequently complimented for their friendly and helpful service
- Many guests described their rooms as clean
- Several reviewers enjoyed the indoor pool
- No elevator
- Several guests described the interior decor as dated
- A few reviewers found their beds to be uncomfortable
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Updated Jan 17, 2013
This hotel overlooks the Sydney Harbour and is about a 4-minute drive from downtown Sydney. Access to Highway 125 is 3 minutes away by car. This property is well located for guests looking to explore the Sydney area by car.more
Both smoking and non-smoking accommodations are avaialble. All rooms include free Wi-Fi, free local calls, a TV with pay-per-view movies, a coffeemaker, an iron and ironing board and individual climate control. Rooms are furnished with with one king bed and one sofabed, one king bed or two double beds.
Suites provide more spacious accommodations and also include one or two sofabeds. Suites furnished with one king bed are also equipped with a mini-fridge and microwave, while suites furnished with two double beds are equipped with a full kitchen.
This hotel has two floors and no elevator. Free parking is available on site and pets are permitted in select rooms at no additional charge (maximum of three pets per room).
A free continental breakfast is served daily from 7 am to 10 am. The on-site Red Diner is open from 7 am to 2 pm and serves breakfast and lunch.
Other on-site amenities include an indoor heated pool, a hot tub, a fitness centre, guest laundry facilities, dry cleaning service, meeting space, an ATM, currency exchange service and guest copy/fax service.
The Membertou Trade and Convention Centre and the Membertou Heritage Park are both about a 15-minute walk away. Downtown attractions, such as Casino Nova Scotia (table games, slots and live entertainment), Centre 200 (arena and concert venue) and the waterfront, are all located within a 4-minute drive. The University of Cape Breton is 14 minutes away by car, while the Sydney Airport (YQY) is a 19-minute drive away. Access to the Cabot Trail (including the Cape Smokey Provincial Park) is a 38-minute drive away. (All walking and driving time estimates: Google Maps)
Verified by a front desk agent on January 15, 2013: The free breakfast is served daily from 7 am to 10 am.
Many guests described overall pleasant and comfortable stays at this property, among the reviews used for this analysis. Reviewers highlighted the customer service, reasonable room rates and convenient location as the best aspects of this property.
The staff were frequently complimented for their friendly and helpful service. One reviewer said that the staff "accommodated our every need", while another guest said that the front desk agents were quick to provide information about the local area.
Many reviewers thought that the hotel was centrally located for exploring the Sydney area. A few guests mentioned walking to downtown Sydney in about 20 minutes, while a couple of reviewers enjoyed that the hotel overlooked the Sydney Harbour.
Many guests thought that the room rates were reasonable and that the hotel offered good value for the money they spent. The rooms were frequently described as clean and comfortable, although a few reviewers raised concerns about the cleanliness of their rooms (see below for more details).
The food at the free breakfast was praised by several guests, while the on-site restaurant also received many compliments for food quality and friendly service.
Several guests appreciated the on-site indoor pool.
While many guests described their rooms as clean and comfortable, among the reviews sourced for this analysis, several reviewers thought that their rooms appeared dated and tired. A couple of reviewers specifically mentioned that their rooms were equipped with older tube TVs and a few guests mentioned that their rooms did not meet their cleanliness expectations.
A few reviewers complained that their beds and pillows were uncomfortable, with a couple of guests describing their beds as sunken.
While several guests appreciated the on-site indoor pool, a couple of reviewers found the water uncomfortably cold.
A couple of reviewers mentioned that there was no dining area for the free breakfast and that the breakfast was presented in individual boxes for guests to take away.
Expedia.ca gave this hotel an average score of 3.4 out of 5, with 83% of 29 guests recommending the property.
TripAdvisor.ca ranked this hotel #6 out of 8 properties in Sydney, with an average score of 3 out of 5 from 87 reviews.
Booking.com gave this property an average score of 7.9 out of 10 based on 38 guest reviews.
The author called the hotel on January 15, 2013 to verify some information.