On Hwy 4, guests praised cleanliness & staff, but concerns about dated interiors
- Free Wi-Fi, free breakfast and free parking
- Many guests described their rooms as clean
- The staff were frequently complimented for their friendly service
- Several reviewers found the beds comfortable
- Several guests thought that the room rates were reasonable
- Several reviewers said that their rooms were quiet
- No elevator (two floors)
- Many guests found the room interiors dated and in need of renovations
- A couple of guests complained that the dining room for the free breakfast was too small
Updated Jul 21, 2014
9 out of 10 | Rosemary stayed August 14, 2012
"comfortable room with ironing board and coffee maker. Outside door from side parking lot is very heavy and you have to climb step to get into the hotel. Difficult to manage luggage and the door. Non-working vending machine on my floor 8/12. Convenient to shopping and downtown restaurants"
5 out of 10 | Ludger stayed August 13, 2012
"The rooms were clean, the staff friendly. It's a 15min walk to the harbour, the pubs, restaurants, etc. Internet access: Bring your own computer. Even at B & B's we had access to shared computers, a standard in any other hotel I stayed so far. The big surprise was waiting for us the next morning. We had to share 3 seats in the lobby with other guests or to eat in a makeshift staff room. Another "surprise" was the fact that the guests had to use paper plates, plastic cutlery, and "enjoy" their beverages out of styrofoam cups. The breakfast is below standard considering the price tag for an overnight stay at this hotel, a price tag that should have been far lower considering the cost cutting with respect to the breakfast. For a few extra dollars more we had exceptional service and breakfast at the Marriott Hotel in Halifax. I can only discourage anyone intending to stay at the Comfort Inn."
8 out of 10 | Verified Guest stayed August 30, 2009
"eggs old at breakfast"
4 out of 10 | Victor stayed August 16, 2009
"The ferry from Newfoundland was delayed so we arrived at the hotel after 1:00am and were assigned a smoking room, the last double room available. The stench in that room was unbearable so we had to settle for a queen room with a pull-out. It was a very small and uncomfortable bed for the 2 people who had to sleep on it. The staff did their best to help us find another hotel but there was nothing available in that city. The manager slightly discounted our rate but we did not get the value that we paid for. The breakfast area is very small so the guests must bring their brakfast to their room or eat it on their lap, sitting on the few chairs in the lobby."
Verified Guest stayed August 16, 2009
"One of the hostess at the front desk was very rude to me - she made a comment about how lucky I am to be married to my husband as he was taking care of my little boy outside while I was getting ready. The comment was unacceptable - it's none of her business!"
8 out of 10 | Verified Guest stayed June 11, 2006
"Staff were very pleasant and helpful."
8 out of 10 | Ed stayed July 07, 2004
"Detour signs made finding the hotel difficult, and the kids missed having a pool in the hotel. The breakfast area seemed quite cramped but having the vehicle right outside the sliding doors was a great bonus."
4 out of 10 | Verified Guest stayed February 25, 2004
"The hotel is not in a convenient location. They have a continental breakfast for 2.99....Country Inn has a much better one that is complimentary. Although there were only a couple of occupants my room was on the second floor (no elevator) and down 2 long corridors. I didn't bother with breakfast, it was just to far away, to drag all the way back to my room. Speaking of my room, it seemed a bit cool when I arrived so I adjusted the temp. up a bit and went to bed as I had put in a very long day. During the night I was freezing, there were no extra blankets in the room and I was to cold to get up to phone for someone to come and adjust the heater. In the morning when I checked the thermostat the room temp was 15 degrees. I told the guy at the desk when I was checking out at 7AM. His reaction was a shrug and his comment, "Oh that's to bad, did you call anyone about it?" It was late at night, I wasn't dressed and didn't want to let someone into my room or to start packing up to move to another room...I should have done that immediately when I arrived and located the room but I was just to tiredand didn't realize at that time how very cold it actually was. Very cold...I couldn't get out of this place fast enough!!!"