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Comfort Inn - Sydney

Comfort Inn - Sydney is a 2 star hotel in Sydney, Nova Scotia, Canada 368 Kings Rd., Sydney, NS, Canada
Estimated Price
$102
CAD
Photo 1 - Comfort Inn - Sydney, 368 Kings Rd., Sydney, NS, Canada Show All Photos
Friendly staff, clean, and offering free Internet, breakfast, and parking
Pros 
  • Guests typically described the staff as friendly and/or helpful
  • Several guests felt that the property was clean and/or comfortable
  • Free parking, free local calls, free Internet, and free continental breakfast
  • 2pm check in time
  • Many guests mentioned that there were restaurants near the hotel
Cons 
  • Some guests felt that the facilities were limited (ie. no pool, no elevator)
  • Many guests were disappointed with the breakfast, especially the small dining area

Other Hotels in the Area
Days Inn Sydney Nova Scotia (0.4 km)
Quality Inn - Sydney (0.7 km)
Hampton Inn Sydney (0.8 km)
Holiday Inn Sydney Waterfront (1.5 km)
Cambridge Suites - Sydney (1.9 km)
Aaron's Dove House Bed & Breakfast Harbourside (9.6 km)
Clansman Motel (11.2 km)
Kelly's View Motel (24.4 km)
Auberge Gisele's Country Inn (43.0 km)
Inverary Resort (43.0 km)
Silver Dart Lodge (43.3 km)
Castle Moffett (43.8 km)

This Hotel is in...
Cape Breton Island

This Hotel is Near...
Casino Nova Scotia Sydney (1.5 km)
Sydney Airport Nova Scotia (12.7 km)

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Editor's Analysis
Updated on Mar 26, 2012
Overview
The Comfort Inn Sydney hotel is located on the west side of Kings Road and to the south of Alexandra Street in Sydney, Nova Scotia. Facilities at the property include free parking, luggage storage, a business centre, and free use of a nearby fitness centre (not walking distance, about a five-minute drive*). The hotel does not have a restaurant on site however a complimentary deluxe continental breakfast is available.

The two-story hotel (no elevator*) has 61 guest rooms and amenities include free local calls, free wireless high speed Internet, 32" flat screen televisions, air conditioning, and blackout drapes. Some rooms at the hotel come with microwaves and fridges however they are on a request basis only.

Rooms at the hotel have either one queen bed or two doubles and there are both smoking and non-smoking options available.

Check in time is at 2pm while check out time is at 11am.

Casino Nova Scotia is about 1.6km from the hotel while Cape Breton University is 10.3km away (driving distances - Google Maps).

*Verified with front desk (call date: March 23rd, 2012).
The Good
Guests that stayed at the Comfort Inn Sydney were pretty mixed on their opinions of the property. On the plus side, the hotel staff and the location of the property both received numerous compliments.

The hotel staff were frequently described as either "friendly" or "helpful." One guest, for example, explained how he/she forgot a valuable item in her room and the front desk agent she spoke to found it and made efforts to have it returned. Other guests indicated that the hotel staff were welcoming and that they provided good customer service.

The location of the property was well-liked for a few different reasons. Some guests found that the hotel was close to restaurants and others were satisfied with the connections to destinations in and around Sydney. For example, patrons were able to get downtown with ease and some patrons mentioned that they arrived at the hotel after taking the ferry from Newfoundland.

The hotel seemed to meet guest standards for cleanliness and comfort. Several guests called the property clean and multiple guests said that their rooms were comfortable.

The Bad
Guests that were not happy with the hotel generally focused on one of two areas: the breakfast or the hotel's limited facilities.

In regard to the breakfast, several guests did not like that there was very limited seating in the 'dining' area. Many guests said that they had to take their food back to their rooms because the "breakfast area was small with no seating." Occasionally a guest also mentioned that the food selection was limited. One adamant guest said it was the "sparsest" breakfast he and his companion had "ever encountered over the last twenty-five years." 

The facilities at the hotel seemed to be limited as well. One guest complained that there was no pool while multiple guests seemed inconvenienced by the fact that the hotel did not have an elevator. 
TripAdvisor.com ranked the hotel 2nd of 9 hotels in Sydney and the site had 20 reviews.

CanadianHotelGuide.com guest ratings averaged to 6.7 points out of 10 and the site had 10 reviews.

Booking.com
guest ratings averaged to 7.6 points out of 10 and the site had 7 reviews.

Hotels.com guest ratings averaged to 4.3 points out of 5 and the site had 3 reviews.

Front Desk Agent: no elevator, fitness centre is a short drive.
Editor's Analysis by Shane L.
Analyzed by Shane L.
With ample personal travel experience and years of professional hotel work experience, Shane is prepared and determined to help travelers find what they want when booking Canadian hotels.


Guest Reviews

7.8
Good

#4 out of 6
Guest Rating Explained
Rating: 7.8 / 10 Details

No. of guest reviews: 93
Guest Recommended: Yes
Guest Ranking Explained

Comfort Inn - Sydney is #4 out of 6 hotels in Sydney ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Positive
Rosemary from Asheville, NC CA rated Comfort Inn - Sydney 9 out of 10 on August 14, 2012 Verified Guest Hotel Review

"Comfort Inn"
"comfortable room with ironing board and coffee maker. Outside door from side parking lot is very heavy and you have to climb step to get into the hotel. Difficult to manage luggage and the door. Non-working vending machine on my floor 8/12. Convenient to shopping and downtown restaurants"
Hotel review by guest is Negative
Ludger from Winnipeg, MB CA rated Comfort Inn - Sydney 5 out of 10 on August 13, 2012 Verified Guest Hotel Review

"improvement needed"
"The rooms were clean, the staff friendly. It's a 15min walk to the harbour, the pubs, restaurants, etc. Internet access: Bring your own computer. Even at B & B's we had access to shared computers, a standard in any other hotel I stayed so far. The big surprise was waiting for us the next morning. We had to share 3 seats in the lobby with other guests or to eat in a makeshift staff room. Another "surprise" was the fact that the guests had to use paper plates, plastic cutlery, and "enjoy" their beverages out of styrofoam cups. The breakfast is below standard considering the price tag for an overnight stay at this hotel, a price tag that should have been far lower considering the cost cutting with respect to the breakfast. For a few extra dollars more we had exceptional service and breakfast at the Marriott Hotel in Halifax. I can only discourage anyone intending to stay at the Comfort Inn."
Hotel review by guest is Positive
Jennifer a from Ottawa, ON CA rated Comfort Inn - Sydney 7 out of 10 on January 10, 2011 Verified Guest Hotel Review
Show older reviews
Hotel review by guest is Positive
Verified Guest from Darmouth, NS CA rated Comfort Inn - Sydney 8 out of 10 on August 30, 2009 Verified Guest Hotel Review

"eggs old at breakfast"
Hotel review by guest is Unknown
Victor from Woodslee, ON CA rated Comfort Inn - Sydney 4 out of 10 on August 16, 2009 Verified Guest Hotel Review

"The ferry from Newfoundland was delayed so we arrived at the hotel after 1:00am and were assigned a smoking room, the last double room available. The stench in that room was unbearable so we had to settle for a queen room with a pull-out. It was a very small and uncomfortable bed for the 2 people who had to sleep on it. The staff did their best to help us find another hotel but there was nothing available in that city. The manager slightly discounted our rate but we did not get the value that we paid for. The breakfast area is very small so the guests must bring their brakfast to their room or eat it on their lap, sitting on the few chairs in the lobby."
Hotel review by guest is Unknown
Verified Guest from Edmonton, AB CA rated Comfort Inn - Sydney on August 16, 2009 Verified Guest Hotel Review

"One of the hostess at the front desk was very rude to me - she made a comment about how lucky I am to be married to my husband as he was taking care of my little boy outside while I was getting ready. The comment was unacceptable - it's none of her business!"
Hotel review by guest is Positive
Susan from Truro, NS CA rated Comfort Inn - Sydney 9 out of 10 on June 25, 2006 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Dartmouth, NS CA rated Comfort Inn - Sydney 8 out of 10 on June 11, 2006 Verified Guest Hotel Review

"Staff were very pleasant and helpful."
Hotel review by guest is Positive
Verified Guest from Ladysmith, BC CA rated Comfort Inn - Sydney 8 out of 10 on June 04, 2006 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Halifax, NS CA rated Comfort Inn - Sydney 8 out of 10 on April 15, 2005 Verified Guest Hotel Review
Hotel review by guest is Positive
Ed from Etobicoke, ON CA rated Comfort Inn - Sydney 8 out of 10 on July 07, 2004 Verified Guest Hotel Review

"Detour signs made finding the hotel difficult, and the kids missed having a pool in the hotel. The breakfast area seemed quite cramped but having the vehicle right outside the sliding doors was a great bonus."
Hotel review by guest is Positive
Tim from Islandview, NB CA rated Comfort Inn - Sydney 8 out of 10 on April 21, 2004 Verified Guest Hotel Review
Hotel review by guest is Negative
Verified Guest from Lr. Sackville, NS CA rated Comfort Inn - Sydney 4 out of 10 on February 25, 2004 Verified Guest Hotel Review

"The hotel is not in a convenient location. They have a continental breakfast for 2.99....Country Inn has a much better one that is complimentary. Although there were only a couple of occupants my room was on the second floor (no elevator) and down 2 long corridors. I didn't bother with breakfast, it was just to far away, to drag all the way back to my room. Speaking of my room, it seemed a bit cool when I arrived so I adjusted the temp. up a bit and went to bed as I had put in a very long day. During the night I was freezing, there were no extra blankets in the room and I was to cold to get up to phone for someone to come and adjust the heater. In the morning when I checked the thermostat the room temp was 15 degrees. I told the guy at the desk when I was checking out at 7AM. His reaction was a shrug and his comment, "Oh that's to bad, did you call anyone about it?" It was late at night, I wasn't dressed and didn't want to let someone into my room or to start packing up to move to another room...I should have done that immediately when I arrived and located the room but I was just to tiredand didn't realize at that time how very cold it actually was. Very cold...I couldn't get out of this place fast enough!!!"

Hotel Address: 368 Kings Rd., Sydney, NS, Canada

Overview & Amenities


Comfort Inn - Sydney

Amenities
  • Business Center
  • High-speed Internet
  • Parking
  • Pet Friendly
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Non-Smoking Rooms
  • Safe-Deposit Box
  • News Stand
  • Cable / Satellite TV
  • In Room Movies
  • Wake-up Service
  • Coffee / Tea Maker
  • Hair Dryer
  • TV
  • Laundry service
  • Golf Course (nearby)
  • Photocopier
  • Desk
  • Internet Connection (wireless)
  • En suite
  • Private Bathroom
  • Luggage Storage
  • Ice Machine

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Other Hotels
in Nova Scotia by Comfort Inns

Comfort Inn New Glasgow (320.8 km)
Comfort Inn - Truro (409.4 km)
Comfort Inn Dartmouth (495.4 km)
Comfort Inn - Amherst (497.9 km)
Comfort Inn Halifax (501.3 km)
Comfort Hotel Bayer's Lake (507.5 km)
Comfort Inn Bridgewater (622.4 km)
Comfort Inn Yarmouth (845.6 km)

Nearby Cities
North Sydney (10.0 km)
Boularderie East (23.7 km)
Baddeck (42.5 km)
Ingonish (62.3 km)
Margaree Forks (72.4 km)

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