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On Hwy 4, guests praised cleanliness & staff, but concerns about dated interiors 

Pros
  • Free Wi-Fi, free breakfast and free parking
  • Many guests described their rooms as clean
  • The staff were frequently complimented for their friendly service
  • Several reviewers found the beds comfortable
  • Several guests thought that the room rates were reasonable
  • Several reviewers said that their rooms were quiet
Cons
  • No elevator (two floors)
  • Many guests found the room interiors dated and in need of renovations
  • A couple of guests complained that the dining room for the free breakfast was too small
jump to full editor's analysis (below)
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
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Editor's Analysis
Updated Jul 21, 2014
Overview
This hotel is situated along Highway 4 and is within a 2-minute drive of downtown Sydney. With no on-site dining or recreational facilities, this property is well suited for guests looking to explore the area by car.

All rooms are smoke free and include free Wi-Fi (available throughout the hotel), a flat screen TV, a coffeemaker, a desk, free local calls, an iron and ironing board, a hair dryer and individual climate control. Select rooms also include a sofabed, a mini-fridge and a microwave. One wheelchair-accessible room is available on the ground floor. Pets are permitted in select rooms for an additional fee of $10 per stay. This hotel has two floors but no elevator.

A free continental breakfast is served from 6:30 am to 9:30 am on weekdays and from 7 am to 10 on weekends. This hotel does not have an on-site restaurant.

Free parking is available on site. Other on-site amenities include a business centre, safe deposit boxes, luggage storage, free newspapers, a 24-hour front desk and dry cleaning service.

Downtown Sydney, which is a 2-minute drive away, includes Centre 200, the waterfront boardwalk, shops and restaurants. The Membertou Trade & Convention Centre is 3 minutes away by car. The Sydney Airport (YQY) is 18 minutes away by car, while the Marine Atlantic Ferry Terminal (offering service to Newfoundland) is a 20-minute drive away.

Access to the Cabot Trail is about 65 minutes away by car. (All driving time estimates: Google Maps)

Verified by a front desk agent on May 23, 2014: In-room amenities, wheelchair accessibility, pet policy, free Wi-Fi, dining details, parking details, recreational facilities and on-site amenities.
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The Good
Many guests seemed generally satisfied with their stay at this hotel, among the reviews used for this analysis.

The rooms were often described as clean and generally comfortable. Several guests added that their rooms were quiet, while several other reviewers thought that the beds were comfortable. However, there were a few complaints about guest rooms (see below for more details). 

The staff were frequently complimented for their friendly and welcoming service. However, a couple of reviewers mentioned issues with staff (see below for more details). 

Several guests found the room rates reasonable.

Several reviewers appreciated the free breakfast. However, a couple of guests complained about the breakfast (see below for more details).
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The Bad
There were several common concerns found for this hotel, among the reviews sourced for this editorial.

The room interiors were described as dated and in need of renovations by many guests, while a few reviewers specifically mentioned that the carpeting throughout the hotel appeared stained. A couple of guests complained about smelling cigarette smoke in the halls, while a couple of other reviewers noticed an unpleasant smell of cleaning solution in their rooms.

While several guests appreciated the free breakfast, a couple of guests complained about the food. A couple of other reviewers thought that the dining area was too small.

The staff were frequently complimented by guests, as mentioned above, but a couple of other reviewers complained abut unprofessional service from the front desk agents.
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Show Sources
Sources
TripAdvisor.ca ranked this hotel #6 out of 8 hotels in Sydney, with an average score of 3.5 out of 5, from 62 reviews.

Expedia.ca gave this hotel an average score of 3.9 out of 5, with 94% of 36 guests recommending the property.

The author called the hotel on May 25, 2014 to verify some information.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
7.7
Good

Rated 7.7/10 based on 373 reviews

Ranked #4 out of 6 hotels in Sydney

373
Map Marker Comfort Inn Sydney
368 Kings Rd., Sydney, NS