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Waterfront hotel, free breakfast & rooftop patio, guests praised friendly staff

Pros
  • Free Wi-Fi (and wired Internet) and free breakfast
  • Many guests described their rooms as spacious and generally comfortable
  • Many reviewers enjoyed the free breakfast
  • The staff were frequently complimented for their friendly service
  • Many guests found the hotel well located on the waterfront
Cons
  • Several guests thought that the hotel should offer free parking
  • A couple of guests thought that the room interiors were in need of updates
jump to full editor's analysis (below)
Freebies
Free Wi-fi
Free Breakfast
Free Internet
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Rates & Availability
Editor's Analysis
Updated Aug 15, 2014
Overview
This hotel is situated on the Sydney waterfront in downtown Sydney and is within walking distance of several shops, restaurants and attractions. Offering rooms with kitchenettes, a restaurant, a lap pool & rooftop patio area, this property is well suited for guests looking for more luxurious accommodations in downtown Sydney.

All rooms at this hotel are smoke free and include a flat screen TV, a coffeemaker, a mini-fridge, a microwave, dishes and flatware, a desk, an iron and ironing board, a hair dryer and individual climate control. One-bedroom suites are configured with separate bedroom and living rooms areas. Select suites include a sofabed and/or a kitchenette, while some rooms and suites also feature views of the harbour.

Free Wi-Fi is available throughout the hotel, while free wired Internet is available in guest rooms and the on-site business centre. Wheelchair-accessible rooms are available. Pets are permitted in guest rooms for an additional fee of $25 per week.

A free hot breakfast buffet is served in the on-site restaurant from 7 am to 9:30 am on weekdays and from 7 am to 10:30 am on weekends. Guests can also take their breakfast back to their rooms. The on-site restaurant and bar, Trio, serves breakfast, lunch and dinner. Room service is also available.

Recreational facilities at this hotel include a lap pool, a hot tub, a sauna and a rooftop fitness centre with views of the harbour.

Outdoor parking is available on site for an additional fee of $7 per night. Other on-site amenities include a rooftop patio, a business centre, a 24-hour front desk, safe deposit boxes, luggage storage, a guest laundry facility and dry cleaning service.

Downtown Sydney attractions, including Centre 200, the waterfront boardwalk, shops, restaurants and the Cape Breton Centre for Heritage and Science are all within a 12-minute walk. The Membertou Trade & Convention Centre is 6 minutes away by car. 

The Sydney Airport (YQY) is 17 minutes away by car, while the Marine Atlantic Ferry Terminal (offering service to Newfoundland) is a 25-minute drive away. Access to the Cabot Trail is about 70 minutes away by car. (All driving time estimates: Google Maps)

Verified by a front desk agent on May 26, 2014: In-room amenities, wheelchair accessibility, pet policy, free Wi-Fi, dining details, parking details, recreational facilities and on-site amenities.

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The Good
Most guests described pleasant stays at this hotel, among the reviews used for this analysis.

The rooms were often described as generally comfortable and spacious, while several guests added that the beds were comfortable. A few reviewers praised the views of the Sydney harbour from their rooms.

The staff were frequently complimented for their friendly, accommodating and knowledgeable service.

Many guests found the hotel conveniently located on the waterfront and a few reviewers mentioned finding restaurants within walking distance.

Many reviewers enjoyed the food and selection at the free breakfast, while several guests praised the food served at the on-site restaurant.
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The Bad
There were very few common concerns or recurring complaints found for this hotel, among the reviews sourced for this editorial. However, a couple of guests found the in-room furnishings and bathroom fixtures in need of upgrades.

Several guests also complained about the daily parking fee, and felt it should have been included in the room rates. However, this was typically a minor complaint by guests who enjoyed their stays.
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Show Sources
Sources
TripAdvisor.ca ranked this hotel #2 out of 8 hotels in Sydney, with an average score of 4.5 out of 5, from 216 reviews.

Expedia.ca gave this hotel an average score of 4.4 out of 5, with 95% of 201 guests recommending the property.

The author called the hotel on May 26, 2014 to verify some information.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
8.7
Very Good

Rated 8.7/10 based on 387 reviews

Ranked #2 out of 6 hotels in Sydney


8 out of 10 | Verified Guest stayed July 12, 2010

"Complimentary breakfast ends at 9am."

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9 out of 10 | Jim stayed August 13, 2006

"Sidney has the best shoe store, also very good ladies dress shops. Shoes are just more important. We loved the promenade, the Fiddle and it's Complex."

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9 out of 10 | Don stayed August 19, 2005

"Great Location on the Sydney Harbour. We enjoyed the boardwalk and the local entertainment during our warm summer evening walks. The view of the harbour was great."

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4 out of 10 | Leone stayed August 19, 2005

"Too far from the ferry. Arrived at 3:00 AM because of late ferry. Because of this we were too late for the included continental breakfast... no exceptions... they did offer me a cup of coffee..."

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9 out of 10 | Nizar stayed May 25, 2005

"You have a very kind staff and the location is wonderful, for sure any time will visit Sydney will have the honor to book at your hotel."

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10 out of 10 | Linda stayed August 14, 2004

"One of the best places I have ever stayed!"

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Map Marker Cambridge Suites - Sydney
380 Esplanade, Sydney, NS