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Best Western Hotel Liverpool

Best Western Hotel Liverpool is a 3 star hotel in Queens, Nova Scotia, Canada 63 Queens Place Drive N, Queens, NS, Canada
Estimated Price
$112
CAD
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Guest Reviews
Amenities
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Guests liked this hotel's indoor pool and clean, modern decor

Pros 
  • Free Wi-Fi, free parking, free hot breakfast
  • Guests said rooms were clean, spacious and comfortable
  • Guests liked the contemporary decor
  • Guests found this hotel's proximity to the highway convenient
Cons 
  • Some guests thought the food offered at the breakfast was bland

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Editor's Analysis
Updated on Apr 12, 2013
Overview
This hotel includes a full hot breakfast for free (breads, cereal, fruit, hot eggs, hot breakfast meat, yogurt, juice, and coffee) and is well suited for guests who seek a substantial breakfast included with their room rate.

All 65 rooms at this non-smoking hotel have free Wi-Fi, a 32" LCD TV, a mini-fridge, a hair dryer, a coffeemaker and an iron and ironing board. Rooms feature one king or two queen beds. More spacious suites also come equipped with a microwave. Pets are allowed for $20 per stay. This hotel features elevators and wheelchair-accessible rooms.

There is no on-site restaurant, but guests are offered a complimentary hot breakfast daily. There are also a number of restaurants located within a 10-minute walk from the hotel. For example, Tim Hortons is just across the street. On-site amenities include free parking, a cocktail lounge, a gym and an indoor pool. There are also meeting/conference facilities and a business centre.

This hotel is a 2-minute drive to Highway 103. There are a number of museums located near the hotel, including the Sherman Hines Museum, featuring displays promoting local photographers about a 17-minute walk away, and the Queens County History Museum, with exhibits exploring local history, under a 5-minute drive away. Beach access is near this hotel at Beach Meadows and at Summerville Beach, both about a 15-minute drive away. (All distances and travel time estimates: Google Maps)

Confirmed with a front desk agent: Wi-Fi, parking, breakfast and pet policy. (Call date: April 11, 2013)
The Good
Based on the reviews used for this analysis, most guests had overall positive experiences staying at this hotel.

Several guests said that rooms were fresh, bright and nicely decorated. They described the decor as modern and tasteful. Guests commented on new TVs, furnishings and general decor. Guests felt that rooms were spacious and were easy to move around in.

A number of guests enjoyed the indoor pool and the gym and said that both areas were clean and well maintained.

Several guests appreciated the convenience of this hotel's location to Highway 103 (less than a 5-minute drive) and said that the hotel was easy to locate. Its proximity to a major artery made it easy to get around. 

A number of guests said that staff were friendly and helpful. There was a sense that staff were focused on guest needs and on providing a pleasant experience for them during their stays.

The Bad
The majority of the reviews used for this analysis were full of praise. A handful of guests made some isolated complaints.

Some guests did not like the food offered at the complimentary breakfast. These guests said that the food was bland. 

A few guests said that elevator service was slow and unreliable. A couple of guests said that the elevator was not working at all during their stays.

A few guests said that beds were hard and uncomfortable.
TripAdvisor.com guest reviewers ranked this hotel #1 out of 2 Liverpool hotels with a 4.5 out of 5 average rating based on 38 reviews.

Hotels.com guest reviewers rated this hotel 4.2 out of 5 based on 17 reviews.

The author called the hotel on April 11, 2013 to verify some information.
Editor's Analysis by Heather W.
Analyzed by Heather W.
Driven by the sense that every person, place or thing has a story to tell and a skill for being in the wrong place at the right time, Heather is a well-traveled writer.


Guest Reviews
8.8
Very Good

#1 out of 2
Guest Rating Explained
Rating: 8.8 / 10 Details

No. of guest reviews: 88
Guest Recommended: Yes
Guest Ranking Explained

Best Western Hotel Liverpool is #1 out of 2 hotels in Queens ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Positive
Verified Guest from New Glasgow, NS CA rated Best Western Hotel Liverpool 10 out of 10 on September 25, 2011 Verified Guest Hotel Review


Amenities

  • Business Center
  • High-speed Internet
  • Fitness Room/Gym
  • Parking
  • Swimming pool
  • Pet Friendly
  • Disabled Access
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Non-Smoking Rooms
  • Banquet Facilities
  • Conference Room(s)
  • Safe-Deposit Box
  • Refrigerator
  • Cable / Satellite TV
  • In Room Movies
  • Wake-up Service
  • Meeting Rooms
  • Kitchenette
  • Coffee / Tea Maker
  • Microwave
  • Hair Dryer
  • TV
  • DVD Player
  • Laundry service
  • Photocopier
  • Desk
  • Office Supplies
  • Courier
  • Ballroom
  • Full-service catering
  • Ceremonies
  • Disabled Parking
  • Internet Connection (wireless)
  • Bathrobes
  • Grab bars in bathroom
  • Cots
  • Packed Lunches
  • Luggage Storage
  • Vending Machines
  • Express Check-In/Check-Out
  • Late check-out (subject to availability)
  • Self Laundry
  • Free Parking

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Customer Service: 1-800-359-6279 from the USA and Canada (International Callers: Dial Toll Free 00-800-8607138 or +1 210-507-5997 and mention "Promo Code 5072"). Hotel Reservations Center and Customer Service Hours: Open 24 Hours a Day, 7 Days a Week.

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