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Clean and comfortable downtown Halifax hotel with indoor pool and free hot breakfast
- Free amenities: Wi-Fi, hot breakfast, hot beverage bar, local calls, newspapers
- Rooms were very clean, updated and comfortable said guests
- Location was well liked for being right downtown in walking distance of restaurants and attractions
- Wi-Fi was rated excellent by online reviewers
- Staff were usually called courteous and friendly
- Parking is $19.95 per day
- Parking was problematic for guests at times and limited
- Some found the breakfast uninspiring, although some guests were pleased to have this freebie
- Some complained of slow elevators
- Some guests complained of an unexpected deposit charged
- Guests with children found it hard to walk up the hill back to the hotel
- Room type was not guaranteed upon booking and occasionally guests did not get the rooms they had pre-booked
Updated May 29, 2017
This hotel is located a 5-minute walk from the restaurants and shops of Halifax's city centre.more
The smoke-free hotel offers 181 rooms over 16 floors with elevator access.
All rooms include free Wi-Fi, free local calls, a 42" flat screen HDTV with cable, a coffeemaker, a mini-fridge, a desk with ergonomic chair, a safe, an iPhone dock, an iron and ironing board, a hair dryer, windows that open and climate control.
Some rooms include views of the harbour or citadel.
Rooms are furnished with 2 queen beds or 1 king bed. One wheelchair-accessible room is available at this hotel.
Parking is limited and available on site for $19.95 per day.
Pets are welcome i(f under 55 lbs) for $35 per stay.
Free hot breakfast buffet is available from 6 am to 10 am to all guests.
A 24-hour free hot beverage bar is available in the lobby.
There is no restaurant on site, but guests will find many choices within a 7-minute walk.
Hotel amenities include an indoor pool, a fitness centre a 24-hour business centre, dry cleaning, a guest laundry, a convenience store called the Sweet Shop, a guest microwave in the Sweet Shop, an ATM, safety deposit boxes, luggage hold, elevators, a 24-hour front desk, free newspapers and meeting rooms.
What’s nearby? Maritime Museum of the Atlantic and the Halifax Harbour waterfront boardwalk are about 10 minutes walking distance from the hotel. Halifax Metro Centre is a 3-minute walk away. The Halifax Citadel Historic Fort is a 9-minute walk from the hotel. Seaport Market is a 5-minute drive and Pleasant Point Park is a 10-minute drive away.
Getting around: The McKay Bridge to Dartmouth is 8 minutes away by car. Halifax International Airport (YHZ) is a 26-minute drive without traffic. (All travel times: Google Maps)
Confirmed by front desk August 6, 2016: all rooms have a safe, a mini-fridge, windows that open and individually controlled air conditioning
Guests often enjoyed their stay at this hotel.more
It offered a very clean and spacious room with updated and pleasant decor and guests found the bathrooms large, new and well equipped.
Guests loved the location. It was in walking distance of desired attractions, the convention centre, the boardwalk, entertainment, restaurants, shopping and public transit. Guests said the location was safe and quiet.
The buffet breakfast was well liked many guests who found it to be of good quality and selection, although this opinion was not unanimous.
The staff were often appreciated for their friendly service. Some guests received information and walking directions from them for popular attractions, but they were occasionally described as unhelpful and policy oriented.
There were a number of negative comments from guests who felt the hotel needed to improve in some areas.more
A few guests were displeased to have to pay extra for parking and some said they were not made aware when booking or checking in at the front desk. One reviewer was disturbed that they had booked a package only to find out when paying the bill that parking was not included in the package. One guest said he had to park on the street as the lot was full.
Parking at the hotel was limited and organized on a first-come, first-serve basis and the staff seemed unhelpful in allowing guests to get parking passes at check in, even when they were asked for a pass. One recent guest told of how he had asked for a pass at check in, before his 2-hour business meeting and was told he could obtain it after he returned, only to find that all spots were now taken and he was now left to locate parking in downtown parkades on his own.
This inability to reserve a place at the hotel carried to rooms which guests had pre-booked online, sometimes months in advance only to find when checking in that the room they had reserved had been given to someone else. This even happened to a woman who booked a 14 night stay in a wheelchair accessible room--the only accessible room in the hotel! Another reviewer, a mother with 2 young children said she was offered no apology or discount for the inconvenience caused when she was forced to give up her room, stay somewhere else and then return the following day for her originally-booked room.
It seems as though guests of the hotel were ticketed and charged $25 if they forgot to display a parking tag in their car while on the hotel's lot, even if they had paid for parking. (The hotel had already obtained the guest license plate number.) One guest was incredulous that the hotel enforced this policy staunchly, not being willing to bail out a paying guest for failing to display the tag (even when the parking authority said it could be voided upon the direction of the hotel--it being their privately-owned lot).
The free breakfast was not impressive to some guests. They complained that the hotel used disposable plates and cutlery, were slow to replenish buffet items, did not have enough tables in a small breakfast room and served mediocre food.
Although there were guests with children who enjoyed the pool, some found it smaller than expected and a little small for adult swimming. Guests also missed having a hot tub on site.
There was some negatives mentioned about the location due to the walk back to the hotel being uphill and the hotel not being directly linked to the pedway system.
Guests also complained about the hotel having only 2 elevators to service the entire building created some long waits for guests who at times had to resort to using the stairs.
SourcesTripAdvisor.ca ranked this hotel #8 out of 28 Halifax hotels with a guest rating score of 4.5 out of 5 based upon 602 reviews.
Expedia.ca rated this hotel 4.4 out of 5 points based upon 538 reviews.
Booking.com rated this hotel 8.9 out of 10 based upon 1941 guest reviews.
Ranked by Guests#
- Scotiabank Centre (0.3 km)
- Museum of Natural History (0.7 km)
- Halifax Public Gardens (1.0 km)
- St. Mary's University (1.9 km)
- Halifax Shopping Centre (3.3 km)
- Mic Mac Mall (4.3 km)
- Mount Saint Vincent University (5.7 km)