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Halifax Marriott Harbourfront Hotel

8.5 | Very Good | #15 out of 28 hotels in Halifax
MAP

Popular downtown hotel on Halifax harbour and pedway with indoor pool, restaurant & day spa

Pros
  • Free amenities: Wi-Fi, wired Internet, newspapers
  • Rooms were clean and spacious with mini-fridges and comfortable beds
  • Located in a prime spot on the harbourfront boardwalk, near shops, restaurants and attractions
  • Breakfast buffet was enjoyed by guests for its variety
  • Outdoor patio offered nice views and a place to relax
  • Staff were friendly and helpful, according to many guests
Cons
  • Self-parking is $24 and valet parking is $30 per day
  • Rooms were somewhat dated and due for a refresh
  • Guests were often dissatisfied with their harbour view rooms
  • Staff were not good at making sure guests were satisfied
  • Some felt the hotel was overpriced
Freebies
Free Wi-Fi
Free Internet
Editor's Review
Updated Jun 3, 2017
Overview
This hotel is located on the Halifax waterfront, a 5-minute walk to the city centre. It's connected to the pedway offering indoor access to shops, restaurants and entertainment venues in the downtown.

The hotel offers 352 smoke-free rooms over 6 floors with elevator access. 

All rooms include free Wi-Fi, free wired Internet, a flat screen TV with cable and pay-per-view movies, a coffeemaker, a mini-fridge, a desk with ergonomic chair, iPod dock, an iron and ironing board, a hair dryer, windows that open and climate control.

Some rooms include a sofabed, a partially closed bedroom, a living area, 2 TVs, a fireplace, (a safe for a fee), 1.5 bathrooms, bathrobes, turndown service, and a view of the harbour. Accessible rooms are also available.

Rooms are furnished with 2 double beds or 1 king bed.

Concierge level rooms receive exclusive access (weekdays only) to the Concierge Lounge that serves free: continental breakfast, snacks, drinks and evening hors d'oeuvres.

Underground parking (with a clearance of 6') is available for $24 per day, while valet parking is $30 per day. 

Pets are welcome for $60 per stay.

Restaurants on site: 
Harbourhouse Sea Grill and Pour House serves breakfast, lunch and dinner. 
Starbucks is open for breakfast and lunch in the lobby. 
Room service is available daily from 6:30 am to 12 midnight.

Hotel amenities include an indoor pool, a hot tub, a 24-hour fitness centre, a day spa, a guest patio with harbour views, concierge, a business centre, dry cleaning, safe deposit boxes, free newspapers and meeting rooms.

What’s nearby? Boardwalk attractions, including the Lower Deck bar and restaurant, Cows Ice Cream, Historic Properties boutique shopping, the Maritime Museum of the Atlantic and ferry service to Dartmouth, are all within a 4-minute walk. The Scotiabank Centre and the Halifax World Trade and Convention Centre are both 6 minutes away on foot, while shopping on Spring Garden Road and the Halifax Citadel Historic Fort are both a 20-minute walk away.

Getting around: The McDonald Bridge to Dartmouth is 4 minutes away by car, while access to Highway 102 is about a 15-minute drive away. The drive to Halifax International Airport (YHZ) is 28 minutes by car, without traffic and requires tolls. (All travel times: Google Maps)

Confirmed with front desk Sept 15, 2016: the hotel's patio is on the side of the building and not serviced by the restaurant, room service hours
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The Good
Guests typically enjoyed their stay at this hotel, especially for the location.

The location was prime and often considered the hotel’s best feature. Guests loved being able to walk right out to the boardwalk, next to Cows ice cream and discover the attractions, shopping and restaurants along its path.

Guests typically liked the rooms. They were described as clean, quiet, spacious and well appointed. Some found the pillow-top beds comfortable and some had great harbour views.

Staff were often considered very friendly and helpful, although this sentiment was not unanimous.

Guests typically enjoyed the (not free) breakfast buffet on site for its variety.

Guests found nice harbour views from the outdoor patio located to one side of the building. It was not attached to the restaurant, and reserved only for hotel guests who could use it to relax in cushioned chairs and enjoy some down time.

Adding value to the stay were: a large and well kept indoor pool and hot tub with a 2-hour window of adult-only time and ample parking.

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The Bad
Guests who were less pleased with their stays complained along a few themes.

Although the main public areas of the hotel had been updated, the rooms were due for a refresh and some found their bathrooms, the wallpaper and carpets dated. Guests also complained of beds and pillows that were too soft.

Some did not care for the food and prices at the restaurant on site.

Guests were often upset to have poor views from their rooms. This even happened to guests who had booked and paid extra for a room with a harbour view. It seems that the older-style building was designed poorly and many rooms had a partial view of roofs, other parts of the building plus the harbour. Although these technically had a partial harbour view, they were not the type of views guests had imagined they were getting.

The staff did not carry the property like some hotel staff do. When faced with complaints or issues from guests, they often became curt and defensive and did not find satisfying solutions to resolve the issues, but left the guests feeling as though they had been treated unfairly.

Some felt the hotel was overpriced.

Other recent complaints were: very loud music in the lobby a disturbance, no guest laundry on site an inconvenience, doors to rooms bang loudly when being shut, towels and bathrobes not plush, pool was noisy and overrun with kids with not enough adult-only time, blinds did not block all the light in the guest room and the guest patio was not always available and blocked off at times

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Show Sources
Sources
TripAdvisor.ca ranked this hotel #8 out of 28 hotels in Halifax, with an average score of 4 out of 5, from 1058 reviews.

Booking.com gave this property an average score of 8.7 out of 10, based on 343 guest reviews.


Guest Reviews
Rated by Guests
8.5 / out of 10
"Very Good"
Ranked by Guests
#
15 / out of 28
hotels in Halifax

The average guest rating for Halifax Marriott Harbourfront Hotel is 8.5 out of 10 based on 3163 reviews from past guests. This average guest rating ranks Halifax Marriott Harbourfront Hotel at #15 out of 28 hotels in Halifax.

3163
Location
Map Marker Halifax Marriott Harbourfront Hotel
1919 Upper Water Street, Halifax, NS