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Guest Reviews
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7.5
Good
#17 out of 23
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Guest Rating Explained
Rating: 7.5 / 10
| Hotel Rating Breakdown |
| Amenities: |
7.4 |
| Cleanliness: |
6.9 |
| Location: |
8.5 |
| Comfort: |
7.4 |
| Service: |
7.6 |
| Value: |
6.9 |
Details
No. of guest ratings: 18
Guest Recommended: Yes
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Popularity Ranking Explained
Rating: #17 out of 23 hotels in Halifax ranked by guests.
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Anonymous guest from Sacramento, CA US stayed on August 16, 2006
"People were nice and helpful. Room a bit worn; carpet had a large stain. Good location for Citadel, walking to waterfront, restaurants and other attractions. Easy in and out by automobile once we got our directions."
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Larry from Yarmouth, NS CA stayed on May 11, 2006
"Staff was helpful. The reason my room may have been below average is they were quite busy and tired to accomadate my request for one queen sized bed rather than 2 doubles. The scary thing was they said that I was upgraded to a deluxe room at no charge. This room had soiled carpet, wallpaper falling off, cracked sink and a portable fridge that if not an antigue, would certainly be a collectable. All in all, this being said, it was within walking distance to downtown, the water was hot and the linens were clean."
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Chris from Winsloe, PE CA stayed on March 04, 2006
"Our 2 night stay was excellent, even though we were loud at early hours of the morning we were very pleased to not have hotel attendants pounding on our doors telling us to turn the music down. It was an excellent stay and I will choose the Citadel upon my return to Halifax, Thank-you
Chris"
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Marilyn from Nasonworth, NB CA stayed on November 12, 2005
"The front desk receptionist was exceptional in her service. We arrived very early on the day of check-in and she made every attempt to get our room ready for us ahead of check-in time. Couldn't have asked for a more pleasant person to deal with."
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Cindy from Toronto, ON CA stayed on September 12, 2005
"Great location for walking and driving. They accommodated my pre-arranged late arrival without any hassel. Unfortunately my room was not clean when I arrived. Also, my room was beside the elevator and ice machine which was extremely noisy all night long.
I would not stay there again for $145 per night."
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Wayne from Lower Sackville, NS CA stayed on July 31, 2005
"We were surprised that we had to pay $9.00 for guest parking at this hotel. When I mentioned it to the clerk she simply stated that "it's the cheapest parking in town" with no explanation as to why we had to pay.
We have stayed at other hotels in Halifax and did not have to pay for parking so we know it's not the cheapest parking in town.
Other than that, our stay was very enjoyable.
Thanks."
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Rebecca from Niagara Falls, ON CA stayed on July 30, 2004
"It was quite obvious that the hotel is very old and is in need of upgrading. For instance in the lobby, the carpet was ripped in certain sections, the rooms did not have their own air conditioning units, bathroom fixtures were very old, the rooms were noisy...you could hear everything going on in the next rooms as well as noise traffic in the hallway, there was no express check-out and no complimentary breakfast (ie. Continental breakfast offered by most Hotel chains) I was surprised and thought that the price for the room was far too much. I would have rated the hotel as a two star hotel. What was redeeming with the hotel was the staff; extremely friendly and very helpful."
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Charles j from Waterville, ME US stayed on July 06, 2004
"It was OK until I went to leave the parking lot. You need a pass and a dashboard ticket to exit and enter during your stay. As I left the hotel (it was raining), the parking lot attendant made it a point to confiscate my parking pass and dashboard ticket by asking me to step out of the car and give it to him. My last step before the control booth, landed me in two inches of water and soaked myshoes and feet. He then said that the hotel people built the parking lot that way without sufficient drainage. So in fact, he seemed to know that I would get my feet wet and did nothing to prevent that. Of course, my thoughts to myself as I left the hotel parking lot was "GD idiot!" So when you have that kind of attitude by a staffer, all the surveys in the world mean little.
This happened at 7:30 AM, July 6th."
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Chad from Brantford, ON CA stayed on December 01, 2003
"Helpful staff, good knowledge of city when asked for info, directions etc."
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Anonymous guest from Saint John, NB CA stayed on November 09, 2003
"Hotel needs an update inside, but not a bad price considering the location."
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Overview & Amenities
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The Citadel Halifax Hotel sits adjacent to the Halifax World Trade and Convention Center in downtown Halifax, Nova Scotia. The moderately priced hotel offers contemporary guestrooms with wood furnishings, artwork on the walls, and carpeted floors. From the guestrooms to the restaurant, guests will find the hotel's interior filled with comfortable, modern accents. For onsite recreation, the hotel offers a pool surrounded by a sundeck and attractive patio area, fitness room with nautilus equipment, a dry sauna, whirlpool, and wading pool for the kids.
When hunger strikes, the hotel's Botanica restaurant offers North American regional cuisine and seafood. Room service and catering are available. The hotel's downtown location means many other restaurants are just a short walk from the hotel.
To enhance your stay, the hotel has a same-day dry cleaning and laundry valet, valet parking, and a gift shop. Nine meeting rooms and audio-visual equipment are available for events. Guests will find the hotel convenient to the Halifax Citadel Fortress, Maritime Museum of the Atlantic, and Pier 21.
This hotel has 266 room and suites on 11 floors. Both smoking and non-smoking floors are available upon request. Corporate floors feature rooms with Complimentary High Speed Access, bathrobe, and upgraded amenities. Standard amenities include coffeemaker, in-room movies, hairdryer, iron, ironing board, and Nintendo.
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Policies
Guarantee:
Cancel:
Check-In: 1500
Check-Out: 1200
Services Description
-air conditioning -atm on site
-elevators -gift shop
-disabled parking -disabled access
-lounge / bar area -hotel safe
-guest laundry
-elevators -front desk 24hr
-some facilities may include a charge
Attraction Info
Dining Info
Recreation Info
-cardio equipment
-full health club
-golf
-indoor pool
-jacuzzi
-sauna
-weight lifting
-whirlpool
Room Type Descriptions
Deluxe king room
deluxe room located in the tower section of building
featuring harbour views or citadel hill views-work
desk-hairdryer-iron and board-coffee maker with
complimentary coffee and tea-complimentary high speed
internet access-morning paper delivery monday
through saturday-available in non smoking and smoking.
standard room two doubles
standard room located in the hotel portion of building
featuring work desk-hairdryer-iron and board and coffee
maker with complimentary coffee and tea-complimentary high
speed internet access-morning paper
delivery monday through saturday-available in non smoking
and smoking.
executive king
executive king-located on our business floor. comes with
work desk with business amenities-complimentary high speed
internet access-2 line speaker phone-complimentary
telephone connection fees-bathrobe-complimentary continental
breakfast-hairdryer iron and board-coffee maker with
complimentary
coffee and tea and refrigerators available upon requires-all
rooms non smoking.
standard room one queen
standard room located in the hotel portion of building
featuring work desk-hairdryer-iron and board-coffee
maker with complimentary coffee and tea-complimentary high
speed internet access-morning paper delivery monday through
saturday available in non smoking and smoking.
deluxe room two doubles
deluxe room located in the tower section of building
featuring harbour views or citadel hill views-work desk-
hairdryer-iron and board-coffee maker with complimentary
coffee and tea-complimentary high speed internet access-
morning paper delivery monday through saturday available
in non smoking and smoking.
room amenities-
available in all rooms
- air conditioning - alarm clock
- coffee/tea maker - hair dryer
- high speed internet - ironing board
- movies - newspaper
- remote control tv - voice mail.
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Booking Information
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The hotel you have selected -- Citadel Halifax Hotel -- may be able to be booked: 1) online using Canadian Hotel Guide.com's instantaneous and 100% secure online reservation system; and/or 2) by telephone using the hotel reservation telephone number provided above.
1) Online: When you make your booking online, your hotel reservation is transmitted to the Citadel Halifax Hotel through a 100% secure Internet connection that protects your personal and credit card information. Once submitted, your hotel reservation will be confirmed within 60 seconds and sent to the Citadel Halifax Hotel computer reservation system in Halifax, Nova Scotia.
2) Telephone: 1-800-359-6279. Speak to a live customer service agent 24 hours a day, 7 days a week.
Within moments after your hotel reservation is made, you will receive a duplicate confirmation by email for your records that confirms and guarantees the reservation with all the details you may need for your stay, including the phone number and address of the Citadel Halifax Hotel. For your comfort and peace of mind, you may even.
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