Overview
The Best Western Plus Chocolate Lake Hotel is located in the Fairmount subdivision of Halifax, Nova Scotia just to the north of Chocolate Lake. Motorists travelling to the hotel will see signage for the property when using Highway 3 (St. Margarets Bay Road).
The pet-friendly hotel is just minutes from the Ashburn Golf Club and Long Lake Provincial Park. Dalhousie University, St. Mary’s University, and downtown Halifax can all be reached by car in less than 10 minutes (all driving times: Google Maps).
Free services at the hotel include hot buffet breakfast starting at 6:30am, high speed Internet, and parking. Facilities at the hotel include an indoor saltwater swimming pool, a whirlpool, a restaurant, and a fitness centre. Additionally, the Best Western Plus Chocolate Lake offers dry cleaning services, a business centre, and meeting rooms.
Standard guest rooms feature 27” televisions, coffee-makers, mini-fridges, irons and ironing boards, hairdryers, and clock radios. The hotel’s loyalty program is the Gold Crown Club Rewards Program.
The GoodGuests typically enjoyed their stay at the Best Western Plus Chocolate Lake Hotel. Reviews of the hotel often praised the location of the property, the staff, the breakfast, and/or the rooms.
Guests who found the location convenient usually enjoyed being near Chocolate Lake. Some guests found the nearby shopping centre convenient or liked being close to public transportation.
Guests generally approved of the hotel’s staff as well. Hotel employees were frequently described as “friendly” or “helpful” in reviews with relatively few complaints or problems reported.
The breakfast received numerous accolades as well. Guests generally felt that it was of high quality despite the fact that there was no additional charge for it. Perhaps related, the hotel restaurant also received praise as patrons aggressively voiced approval of the food quality.
In regard to the hotel rooms, there was some balance in terms of ‘likes’ and ‘dislikes’. Guests who liked their rooms, typically thought that the beds were comfortable.
Peripheral compliments for the Best Western Plus Chocolate Lake Hotel included praise for the view of the lake from the lobby or from some hotel rooms.
Only a few guests commented on the value they felt they received for what they paid but these patrons were almost entirely happy. Occasionally, guests stated that they liked the quietness of the hotel or appreciated the fact that it was pet friendly.
The Bad
Guests who disliked aspects of their stay at the Best Western Plus Chocolate Lake Hotel normally complained about their room, criticized the breakfast, or were troubled with noise in their room.
In regard to the room, guests approved more often than not. Most guests who complained said that that their rooms were small in size. Occasionally a guest made a passing comment about his/her room being “average” or not standing out in any particular way.
Guests typically raved about the quality of the breakfast however some guests said that there was limited seating available. Additionally, some guests who came toward the end of the breakfast service - but still within the time allotted - found the meal to be cold.
The occasional guest mentioned something about noise in their rooms, typically from other guests of the hotel.
TripAdvisor.com ranks the hotel 6th of 31 Halifax properties based on 160 reviews.
Booking.com guest ratings averaged to 8.5 based on 27 reviews.
Orbitz.com guest ratings averaged to 4.1 out of 5.0 based on 24 reviews.
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Analyzed by Shane L.
With ample personal travel experience and years of professional hotel work experience, Shane is prepared and determined to help travelers find what they want when booking Canadian hotels.
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