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Guests liked this hotel's location, but criticized aging decor and a lack of thorough cleaning

Pros
  • Free parking, free Wi-Fi in the business centre and some rooms
  • Guests liked this hotel's natural setting
  • Staff were friendly and helpful, according to guests
Cons
  • Rooms needed thorough cleaning, according to guests
  • Widespread updates to decor and maintenance needed, according to guests
  • Guests complained about musty odours in the rooms
  • A few guests had trouble regulating the temperature in their rooms
Freebies
Free Parking
Editor's Analysis
Updated May 15, 2013
Overview
Located on 40 acres of green space, with numerous on-site amenities that include an outdoor chess game, tidal beach access, a playground and an outdoor pool, this hotel appeals to guests who seek resort-style accommodations.

There are 99 air-conditioned rooms at this hotel. All rooms have a TV and private bathroom. Standard rooms have two double beds and may feature a pull-out couch. Poolside rooms have either a queen bed or two double beds, a private entry, and are located close to the pool, hot tub and bonfire area.

Suites are more spacious and feature an efficiency kitchen and separate living room area. Some suites feature a king bed, a sofabed, a shared deck and a jetted tub. Other suites feature a queen bed and either a single or double sofabed. Family suites have a full kitchen.

The honeymoon cabin has a queen bed, a fireplace, a coffeemaker and a deck. There are single cottages and cottage complexes available. They feature separate bedroom(s), a shared or private deck and a full kitchen (fridge, stove). Singles have one queen bed while rooms in the complex have one queen, one king or two double beds.

There is free Wi-Fi available in the business centre and in some of the rooms. 

Guests can dine on site at the Mountain Gap Restaurant, which serves breakfast and dinner daily (except for Mondays, when the restaurant is closed). The restaurant is open seasonally, from June until mid-October.

In addition to the list of amenities above, there is free parking, a bonfire pit, hockey nets, a basketball court, a volleyball court, a chapel and walking trails. Some sporting gear is available to borrow from the front desk.

This hotel is just under a 10-minute drive to downtown Digby. Fort Anne National Historic Site, Canada's oldest historical site, is a 25-minute drive away. Port Royal (reconstruction of early 17th century buildings of a French colony) is about a 45-minute drive away. (All distances and travel time estimates: Google Maps)

Confirmed with a front desk agent: Wi-Fi and parking (Call date: May 2, 2013)
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The Good
Most of the reviews used for this analysis were critical, but guests did commonly praise this hotel's location.

A number of guests liked this hotel's natural setting and appreciated being surrounded by ample green space and said that the area was quiet and peaceful. Guests also liked being within close proximity to the Bay of Fundy and said that the views from the hotel property were beautiful. Guests said that the hotel was within a reasonable drive to downtown Digby (approximately a 10-minute drive).

Several guests said that staff were friendly, helpful and accommodating.
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The Bad
The vast majority of reviews used for this analysis were negative and guests commented often on aging decor and a need for maintenance throughout the hotel.

Several guests said that this hotel was rundown and in need of repairs, updating and maintenance. Guests specifically commented on peeling paint, old furniture and general decor, cracked doors and bathrooms.

Some of the on-site amenities needed attention, according to a number of guests. Guests said that the pool was dirty and in need of maintenance. Guests commented on an aging playground that needed to be updated for safety.

A number of guests suggested that there needed to be greater attention paid to cleaning. Guests commented on items left behind from previous guests in the rooms, stained carpets and soiled linens. Dead bugs in the rooms were a problem for a few guests. A number of guests commented on mould in the rooms, particularly in the bathrooms.

Several guests complained about musty odours in the rooms.

A number of guests had difficulty regulating temperature in the rooms and found them to be too hot or too cold.
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Show Sources
Sources
Hotels.com guest reviewers rated this hotel 4 out of 5 based on 3 reviews.

Booking.com guest reviewers rated this hotel 7.7 out of 10 based on 13 reviews.

TripAdvisor.com guest reviewers ranked this hotel #6 out of 6 Digby hotels with an average rating of 2.5 out of 5 based on 60 reviews.

The author called the hotel on May 2, 2013 to verify some information.
Editor's Analysis by Heather W.
Analyzed by Heather W.
Driven by the sense that every person, place or thing has a story to tell and a skill for being in the wrong place at the right time, Heather is a well-traveled writer.
Location
  • Kejimkujik National Park (46.5 km)
Map Marker Mountain Gap Inn
217 Highway 1 Smiths Cove, Digby, NS