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Days Inn Dartmouth

Days Inn Dartmouth is a 3 star hotel in Dartmouth, Nova Scotia, Canada 20 Highfield Park Drive, Dartmouth, NS, Canada
Estimated Price
$92
CAD
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Guest Reviews
Amenities
Booking Information

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Near Hwy 111, indoor saltwater pool, free breakfast, but not a guest favourite

Pros
  • Free Wi-Fi (and wired Internet), free breakfast and free parking
  • Many guests described their rooms as basic, but clean
  • Several reviewers thought that the room rates were reasonable
  • Several guests found the hotel well located for accessing shopping
Cons
  • No elevator
  • Several guests said that they smelled cigarette smoke in the rooms and halls
  • Several reviewers complained about the food and selection at the free breakfast
  • Some reviewers reported issues with the Wi-Fi service

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Editor's Analysis
Updated on Jul 15, 2014
Overview
This hotel is situated within a 1-minute drive of Highway 111 (the Circumferential Highway). While not luxurious, this hotel offers an indoor pool, an on-site restaurant and a guest laundry facility and is well suited for guests travelling with children.

All rooms are smoke free and include a TV, a mini-fridge, a microwave, a coffeemaker, an iron and ironing board, a hair dryer and individual climate control. Select rooms also include a sofabed, while one room at this hotel has a jetted tub.

While this hotel does not have an elevator, two wheelchair-accessible rooms are available on the first floor. Pets are permitted in select rooms at no additional fee.

Free Wi-Fi is available throughout the hotel and wired Internet is also available in the guest rooms.

A free continental breakfast is served daily from 6:30 am to 9:30 am. The on-site restaurant, Favourites, serves dinner from 5 pm to 9:30 pm and room service is available during dinner hours.

Other on-site amenities include a saltwater indoor pool, a fitness centre, a 24-hour front desk, safe deposit boxes, a business centre, meeting rooms and a guest laundry facility. 

The Burnside Industrial Park, the McKay Bridge to Halifax, and Mic Mac Mall are all within a 4-minute drive. Big-box shopping, dining and a movie theatre at the Dartmouth Crossing Complex is 5 minutes away by car.

Many downtown Halifax attractions are within a 10- to 15-minute drive, including the Halifax Metro Centre, Casino Nova Scotia, the Halifax Harbour waterfront boardwalk, the Halifax Citadel historic fort and the Maritime Museum of the Atlantic. 

The Halifax International Airport (YHZ) is 20 minutes away by car. (All driving time estimates: Google Maps)

Verified by a front desk agent on May 19, 2014: All property details.
The Good
This hotel was not highly rated by guests, among the reviews used for this analysis. Most reviewers were either dissatisfied or satisfied, but not pleased. However, some aspects of the hotel did receive praise.

Many guests described their rooms as basically furnished, but clean. A couple of guests added that the rooms were generally comfortable. However, there some concerns about the condition of the guest rooms (see below for more details).

Several reviewers found the hotel conveniently located for accessing shopping at Mic Mac Mall and Dartmouth Crossing.

The staff were frequently complimented for their friendly service, as well as for their attempts to resolve guest issues. However, some other reviewers were unhappy with the customer service they received (see below).

Several guests thought that the room rates were reasonable, but a couple of other reviewers did not (see below for more).

A couple of reviewers appreciated the free breakfast, but several guests thought that the free breakfast needed improvement (see below for more details). 

The Bad
There were several common concerns found for this hotel, among the reviews sourced for this editorial. As noted above, most guests expressed dissatisfaction or, if they were satisfied, noted some significant issues.

Although this is a smoke-free hotel, several guests noticed an unpleasant smell of cigarette smoke in the rooms and halls.

While a couple of guests appreciated the free breakfast, several reviewers thought that the food and selection was poor.

Several guests described the room furnishings and d├ęcor as dated, while a few reviewers complained about hearing noise from neighbouring rooms and the halls. Some guests found the free Wi-Fi service unreliable or completely unavailable to them. While many guests found their rooms clean, as mentioned above, a couple of reviewers did not. A few reviewers also reported issues with their room key cards not working.

A couple of guests said that the pool area could have been cleaned more thoroughly, while a couple of other reviewers were disappointed that the pool was not open during their stay. However, the author of this editorial confirmed that the pool is open (as of May 19, 2014).

As mentioned above, many guests complimented the customer service, but several reviewers found the front desk staff unprofessional.

Several guests thought that the room rates were too expensive, especially given the quality that they felt the hotel offered, as mentioned above.
TripAdvisor.ca ranked this hotel #8 out of 12 hotels in Dartmouth, with an average score of 3.5 out of 5, from 120 reviews.

Booking.com gave this property an average score of 7.6 out of 10, based on 26 guest reviews.

The author called the hotel on May 19, 2014 to verify some information.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.


Guest Reviews
7.2
Good
Guest Rating Explained
Rating: 7.2 / 10 Details

No. of guest reviews: 181
Guest Recommended: Yes
Guest Ranking Explained

Days Inn Dartmouth is #10 out of 12 hotels in Dartmouth ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Positive
Greg from Dominion, NS CA rated Days Inn Dartmouth 8 out of 10 on April 21, 2013 Verified Guest Hotel Review

"Days Inn Stay"
"Overall, the hotel is a good value. I would suggest larger TV's in the rooms (I believe the current size is 32"). I would also suggest having additional options for the included breakfast. When we stayed the only option was scrambled eggs and bacon. For me, I would rather a continental breakfast with more options than a hot breakfast. For instance, my kids would rather have cereal or waffles for breakfast instead of eggs and bacon."
Hotel review by guest is Positive
David from Canning, NS CA rated Days Inn Dartmouth 8 out of 10 on October 19, 2012 Verified Guest Hotel Review

"Good"
"The service was great, friendly, hospitality was wonderful. Hot breakfast included"
Hotel review by guest is Unknown
Klaus from 52349 Dueren, DE rated Days Inn Dartmouth 6 out of 10 on July 24, 2012 Verified Guest Hotel Review

"Service very good but cleanliness of room 107 was not so good."
Hotel review by guest is Positive
Chris from Village Of Gagetown, NB CA rated Days Inn Dartmouth 7 out of 10 on August 14, 2011 Verified Guest Hotel Review
Hotel review by guest is Negative
Verified Guest from Lunenburg, NS CA rated Days Inn Dartmouth 3 out of 10 on June 04, 2011 Verified Guest Hotel Review

"Ants, Desk unresponsive to noise, slow restaurant service"
"1. The rooms seemed pleasant but a group arrived around midnight & apparently wished to change some of their rooms. We were awakened by very loud talking & general noise in the hallway right outside our room. Phoned to tell the Desk who explained that "yes, it will be over with soon; they want to move rooms and a desk clerk is there with them. Right after this, people were having a very loud conversation outside my door & I opened the door to find the desk clerk who said "sorry, we'll try to talk quieter" but did not move away from my door. The noise did not stop until about 1:30. The Desk staff did Nothing! 2. In the morning, we discovered ANTS in one of the rooms & mentioned to desk at checkout as I thought they would want to take care of this. She didn't seem at all surprised or concerned, which made me wonder if they already knew about the ants. 3. We went in to get the complimentary hot breakfast but it took so long to even get the waitress to take our order that we had to leave to get to our morning's appoinment. We had left ample time for breakfast. It is NOT a complimentary breakfast if you cannot get served!"
Hotel review by guest is Positive
Audrey from Boieftown, NB CA rated Days Inn Dartmouth 10 out of 10 on May 01, 2011 Verified Guest Hotel Review
Hotel review by guest is Negative
Verified Guest from Yarmouth, NS CA rated Days Inn Dartmouth 5 out of 10 on November 05, 2010 Verified Guest Hotel Review
Hotel review by guest is Positive
Aaron from Ellsworth, ME US rated Days Inn Dartmouth 8 out of 10 on September 20, 2010 Verified Guest Hotel Review

"Nice place to visit"
"Friendly service and clean rooms. I was looking for a place close to a Halifax College to see my kids. This was about 15 minutes away from the school."
Hotel review by guest is Positive
Lois from Fort Saskatchewan, AB CA rated Days Inn Dartmouth 9 out of 10 on June 20, 2010 Verified Guest Hotel Review
Hotel review by guest is Positive
Roger from Stratford, PE CA rated Days Inn Dartmouth 8 out of 10 on May 02, 2010 Verified Guest Hotel Review
Show older reviews
Hotel review by guest is Positive
William from Melbourne, FL US rated Days Inn Dartmouth 10 out of 10 on August 12, 2009 Verified Guest Hotel Review

"The hotel and staff were great! It is in excellent shape and I could not think of any way to improve on it. The staff at the front desk were unfailingly helpful and friendly."
Hotel review by guest is Positive
Wendy from Cochrane, AB CA rated Days Inn Dartmouth 7 out of 10 on June 27, 2006 Verified Guest Hotel Review

"desk clerk gave me my key and loudly said my room number. Other people in the Lobby easily heard. I requested another room and she seemed mystified as to why it would matter..."
Hotel review by guest is Positive
Meghan from Baddeck, NS CA rated Days Inn Dartmouth 7 out of 10 on May 04, 2006 Verified Guest Hotel Review
Hotel review by guest is Negative
Verified Guest from Charolette, PE CA rated Days Inn Dartmouth 5 out of 10 on April 09, 2006 Verified Guest Hotel Review

"no elevator"
Hotel review by guest is Positive
Sally from Albany, PE CA rated Days Inn Dartmouth 8 out of 10 on April 09, 2006 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Moncton, NB US rated Days Inn Dartmouth 8 out of 10 on July 30, 2004 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Denman Island, BC CA rated Days Inn Dartmouth 7 out of 10 on July 01, 2004 Verified Guest Hotel Review

"The hand basin was cracked around the drain area and a haven for bacteria.......this should have been replaced when it happened.Attention to detail in the hospitality industry is critical as you well know."


Amenities

  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Pet Friendly
  • Airport shuttle
  • Disabled Access
  • Bar / Lounge
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Banquet Facilities
  • Conference Room(s)
  • Multilingual Staff
  • Cable / Satellite TV
  • Wake-up Service
  • Meeting Rooms
  • Kitchenette
  • Coffee / Tea Maker
  • Microwave
  • Hair Dryer
  • TV
  • Laundry service
  • Photocopier
  • Desk
  • Disabled Accessible Rooms
  • Jacuzzi
  • Internet Connection (wireless)
  • Pool Indoor
  • Picnic Area/Tables
  • Vending Machines
  • Express Check-In/Check-Out
  • Self Laundry
  • Free Parking

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7.2
Good

#10 out of 12 hotels in Dartmouth city based on 181 guest reviews

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