OverviewThis hotel is situated within a 1-minute drive of Highway 111 (the Circumferential Highway). While not luxurious, this hotel offers an indoor pool, an on-site restaurant and a guest laundry facility and is well suited for guests travelling with children.
All rooms are smoke free and include a TV, a mini-fridge, a microwave, a coffeemaker, an iron and ironing board, a hair dryer and individual climate control. Select rooms also include a sofabed, while one room at this hotel has a jetted tub.
While this hotel does not have an elevator, two wheelchair-accessible rooms are available on the first floor. Pets are permitted in select rooms at no additional fee.
Free Wi-Fi is available throughout the hotel and wired Internet is also available in the guest rooms.
A free continental breakfast is served daily from 6:30 am to 9:30 am. The on-site restaurant, Favourites, serves dinner from 5 pm to 9:30 pm and room service is available during dinner hours.
Other on-site amenities include a saltwater indoor pool, a fitness centre, a 24-hour front desk, safe deposit boxes, a business centre, meeting rooms and a guest laundry facility.
The Burnside Industrial Park, the McKay Bridge to Halifax, and Mic Mac Mall are all within a 4-minute drive. Big-box shopping, dining and a movie theatre at the Dartmouth Crossing Complex is 5 minutes away by car.
Many downtown Halifax attractions are within a 10- to 15-minute drive, including the Halifax Metro Centre, Casino Nova Scotia, the Halifax Harbour waterfront boardwalk, the Halifax Citadel historic fort and the Maritime Museum of the Atlantic.
The Halifax International Airport (YHZ) is 20 minutes away by car. (All driving time estimates: Google Maps)
Verified by a front desk agent on May 19, 2014: All property details.
The GoodThis hotel was not highly rated by guests, among the reviews used for this analysis. Most reviewers were either dissatisfied or satisfied, but not pleased. However, some aspects of the hotel did receive praise.
Many guests described their rooms as basically furnished, but clean. A couple of guests added that the rooms were generally comfortable. However, there some concerns about the condition of the guest rooms (see below for more details).
Several reviewers found the hotel conveniently located for accessing shopping at Mic Mac Mall and Dartmouth Crossing.
The staff were frequently complimented for their friendly service, as well as for their attempts to resolve guest issues. However, some other reviewers were unhappy with the customer service they received (see below).
Several guests thought that the room rates were reasonable, but a couple of other reviewers did not (see below for more).
A couple of reviewers appreciated the free breakfast, but several guests thought that the free breakfast needed improvement (see below for more details).
There were several common concerns found for this hotel, among the reviews sourced for this editorial. As noted above, most guests expressed dissatisfaction or, if they were satisfied, noted some significant issues.
Although this is a smoke-free hotel, several guests noticed an unpleasant smell of cigarette smoke in the rooms and halls.
While a couple of guests appreciated the free breakfast, several reviewers thought that the food and selection was poor.
Several guests described the room furnishings and décor as dated, while a few reviewers complained about hearing noise from neighbouring rooms and the halls. Some guests found the free Wi-Fi service unreliable or completely unavailable to them. While many guests found their rooms clean, as mentioned above, a couple of reviewers did not. A few reviewers also reported issues with their room key cards not working.
A couple of guests said that the pool area could have been cleaned more thoroughly, while a couple of other reviewers were disappointed that the pool was not open during their stay. However, the author of this editorial confirmed that the pool is open (as of May 19, 2014).
As mentioned above, many guests complimented the customer service, but several reviewers found the front desk staff unprofessional.
Several guests thought that the room rates were too expensive, especially given the quality that they felt the hotel offered, as mentioned above.
ranked this hotel #8 out of 12 hotels in Dartmouth, with an average score of 3.5 out of 5, from 120 reviews.
Booking.com gave this property an average score of 7.6 out of 10, based on 26 guest reviews.
The author called the hotel on May 19, 2014 to verify some information.