Days Inn DartmouthDays Inn DartmouthDays Inn DartmouthDays Inn DartmouthDays Inn DartmouthDays Inn DartmouthDays Inn DartmouthDays Inn Dartmouth

Near Hwy 111, indoor saltwater pool, free breakfast, but not a guest favourite

Pros
  • Free Wi-Fi (and wired Internet), free breakfast and free parking
  • Many guests described their rooms as basic, but clean
  • Several reviewers thought that the room rates were reasonable
  • Several guests found the hotel well located for accessing shopping
Cons
  • No elevator
  • Several guests said that they smelled cigarette smoke in the rooms and halls
  • Several reviewers complained about the food and selection at the free breakfast
  • Some reviewers reported issues with the Wi-Fi service
jump to full editor's analysis (below)
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
Free Internet
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Editor's Analysis
Updated Jul 15, 2014
Overview
This hotel is situated within a 1-minute drive of Highway 111 (the Circumferential Highway). While not luxurious, this hotel offers an indoor pool, an on-site restaurant and a guest laundry facility and is well suited for guests travelling with children.

All rooms are smoke free and include a TV, a mini-fridge, a microwave, a coffeemaker, an iron and ironing board, a hair dryer and individual climate control. Select rooms also include a sofabed, while one room at this hotel has a jetted tub.

While this hotel does not have an elevator, two wheelchair-accessible rooms are available on the first floor. Pets are permitted in select rooms at no additional fee.

Free Wi-Fi is available throughout the hotel and wired Internet is also available in the guest rooms.

A free continental breakfast is served daily from 6:30 am to 9:30 am. The on-site restaurant, Favourites, serves dinner from 5 pm to 9:30 pm and room service is available during dinner hours.

Other on-site amenities include a saltwater indoor pool, a fitness centre, a 24-hour front desk, safe deposit boxes, a business centre, meeting rooms and a guest laundry facility. 

The Burnside Industrial Park, the McKay Bridge to Halifax, and Mic Mac Mall are all within a 4-minute drive. Big-box shopping, dining and a movie theatre at the Dartmouth Crossing Complex is 5 minutes away by car.

Many downtown Halifax attractions are within a 10- to 15-minute drive, including the Halifax Metro Centre, Casino Nova Scotia, the Halifax Harbour waterfront boardwalk, the Halifax Citadel historic fort and the Maritime Museum of the Atlantic. 

The Halifax International Airport (YHZ) is 20 minutes away by car. (All driving time estimates: Google Maps)

Verified by a front desk agent on May 19, 2014: All property details.
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The Good
This hotel was not highly rated by guests, among the reviews used for this analysis. Most reviewers were either dissatisfied or satisfied, but not pleased. However, some aspects of the hotel did receive praise.

Many guests described their rooms as basically furnished, but clean. A couple of guests added that the rooms were generally comfortable. However, there some concerns about the condition of the guest rooms (see below for more details).

Several reviewers found the hotel conveniently located for accessing shopping at Mic Mac Mall and Dartmouth Crossing.

The staff were frequently complimented for their friendly service, as well as for their attempts to resolve guest issues. However, some other reviewers were unhappy with the customer service they received (see below).

Several guests thought that the room rates were reasonable, but a couple of other reviewers did not (see below for more).

A couple of reviewers appreciated the free breakfast, but several guests thought that the free breakfast needed improvement (see below for more details). 
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The Bad
There were several common concerns found for this hotel, among the reviews sourced for this editorial. As noted above, most guests expressed dissatisfaction or, if they were satisfied, noted some significant issues.

Although this is a smoke-free hotel, several guests noticed an unpleasant smell of cigarette smoke in the rooms and halls.

While a couple of guests appreciated the free breakfast, several reviewers thought that the food and selection was poor.

Several guests described the room furnishings and d├ęcor as dated, while a few reviewers complained about hearing noise from neighbouring rooms and the halls. Some guests found the free Wi-Fi service unreliable or completely unavailable to them. While many guests found their rooms clean, as mentioned above, a couple of reviewers did not. A few reviewers also reported issues with their room key cards not working.

A couple of guests said that the pool area could have been cleaned more thoroughly, while a couple of other reviewers were disappointed that the pool was not open during their stay. However, the author of this editorial confirmed that the pool is open (as of May 19, 2014).

As mentioned above, many guests complimented the customer service, but several reviewers found the front desk staff unprofessional.

Several guests thought that the room rates were too expensive, especially given the quality that they felt the hotel offered, as mentioned above.
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Show Sources
Sources
TripAdvisor.ca ranked this hotel #8 out of 12 hotels in Dartmouth, with an average score of 3.5 out of 5, from 120 reviews.

Booking.com gave this property an average score of 7.6 out of 10, based on 26 guest reviews.

The author called the hotel on May 19, 2014 to verify some information.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
7.3
Good

Rated 7.3/10 based on 432 reviews

Ranked #10 out of 1 hotels in Dartmouth


8 out of 10 | Greg stayed April 21, 2013

"Days Inn Stay"

"Overall, the hotel is a good value. I would suggest larger TV's in the rooms (I believe the current size is 32"). I would also suggest having additional options for the included breakfast. When we stayed the only option was scrambled eggs and bacon. For me, I would rather a continental breakfast with more options than a hot breakfast. For instance, my kids would rather have cereal or waffles for breakfast instead of eggs and bacon."

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8 out of 10 | David stayed October 19, 2012

"Good"

"The service was great, friendly, hospitality was wonderful. Hot breakfast included"

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6 out of 10 | Klaus stayed July 24, 2012

"Service very good but cleanliness of room 107 was not so good."

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3 out of 10 | Verified Guest stayed June 04, 2011

"Ants, Desk unresponsive to noise, slow restaurant service"

"1. The rooms seemed pleasant but a group arrived around midnight & apparently wished to change some of their rooms. We were awakened by very loud talking & general noise in the hallway right outside our room. Phoned to tell the Desk who explained that "yes, it will be over with soon; they want to move rooms and a desk clerk is there with them. Right after this, people were having a very loud conversation outside my door & I opened the door to find the desk clerk who said "sorry, we'll try to talk quieter" but did not move away from my door. The noise did not stop until about 1:30. The Desk staff did Nothing! 2. In the morning, we discovered ANTS in one of the rooms & mentioned to desk at checkout as I thought they would want to take care of this. She didn't seem at all surprised or concerned, which made me wonder if they already knew about the ants. 3. We went in to get the complimentary hot breakfast but it took so long to even get the waitress to take our order that we had to leave to get to our morning's appoinment. We had left ample time for breakfast. It is NOT a complimentary breakfast if you cannot get served!"

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8 out of 10 | Aaron stayed September 20, 2010

"Nice place to visit"

"Friendly service and clean rooms. I was looking for a place close to a Halifax College to see my kids. This was about 15 minutes away from the school."

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10 out of 10 | William stayed August 12, 2009

"The hotel and staff were great! It is in excellent shape and I could not think of any way to improve on it. The staff at the front desk were unfailingly helpful and friendly."

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7 out of 10 | Wendy stayed June 27, 2006

"desk clerk gave me my key and loudly said my room number. Other people in the Lobby easily heard. I requested another room and she seemed mystified as to why it would matter..."

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5 out of 10 | Verified Guest stayed April 09, 2006

"no elevator"

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7 out of 10 | Verified Guest stayed July 01, 2004

"The hand basin was cracked around the drain area and a haven for bacteria.......this should have been replaced when it happened.Attention to detail in the hospitality industry is critical as you well know."

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Location
Map Marker Days Inn Dartmouth
20 Highfield Park Drive, Dartmouth, NS