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9.0 | Excellent

Best Western Plus Dartmouth Hotel & Suites

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Highly praised Dartmouth hotel with indoor pool, private jacuzzis, free parking & free Wi-Fi

Pros
  • Free parking, free breakfast and free Wi-Fi
  • Many guests described their rooms as clean and well maintained
  • Many reviewers found their beds to be comfortable
  • The staff were frequently complimented for their friendly and helpful service
  • Many guests praised the food and selection at the free breakfast
  • Many reviewers found the location convenient for exploring the Halifax-Dartmouth area by car
Cons
  • A couple of guests were disturbed by noise from the halls
  • A couple of reviewers complained about the pool being too cold
jump to full editor's analysis (below)
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
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Editor's Analysis
Updated Feb 24, 2015
Overview
This hotel is situated within the Burnside Industrial Park and a 2-minute drive from Dartmouth Crossing (big box shopping complex). This property caters to business travellers looking to access nearby offices and could utilize amenities such as a 24-hour business centre, free newspapers, free local calls, free Wi-Fi and meeting space.

This pet-free hotel is also 100% smoke-free. All rooms include free Wi-Fi, a 32" flat screen TV with pay-per-view movies, a coffeemaker, a mini-fridge, an iron and ironing board, a desk, free local calls (under 30 minutes) and air conditioning. Select rooms also include a jetted tub and a microwave.

Free parking is available on site. A free hot buffet breakfast is served from 6 am to 10 am on weekdays and from 7 am to 11 am on weekends. The on-site restaurant, Trendz Cafe & Wine Bar Restaurant, serves lunch and dinner. Room service is available from 7 am to 10 pm.

On-site recreational facilities include an indoor pool and a fitness centre. Other on-site amenities include meeting space, concierge service, free coffee in the lobby, coin-operated laundry machines, dry cleaning (extra fees apply), safe deposit boxes, a 24-hour business centre and free newspapers.

Mic Mac Mall (shopping centre) is 5 minutes away by car, while downtown Dartmouth is about a 10-minute drive away. The downtown area features Alderney Landing (art gallery, theatre and farmer's market), the Halifax-Dartmouth ferry terminal, nightlife, and restaurants. Downtown Halifax, which includes the Halifax Metro Centre (sports and entertainment venue), the World Trade and Convention Centre (meeting and event space) and the waterfront, is 13 minutes away by car.

The Halifax Stanfield International Airport (YHZ) is 25 minutes away by car. (All driving time estimates: Google Maps) 
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The Good
Positive reviews for this hotel greatly outnumbered negative reviews among the reviews used for this analysis. Many guests said that they would recommend this property or that they were likely to stay again in the future.

Many guests described their rooms as clean and well maintained, while one reviewer said that his room was "spotless". Many reviewers found their beds to be comfortable. A few guests thought that their rooms were well appointed with modern furnishings and a couple of reviewers found their rooms to be spacious.

The staff were frequently complimented and guests described the front desk agents as friendly and helpful.

Many reviewers found the location convenient for accessing highways, shopping destinations (Dartmouth Crossing and Mic Mac Mall) and exploring the Halifax-Dartmouth area by car.

Many guests praised the food and selection at the free breakfast. 

Reviewers mentioned the following amenities as value-added features: free parking, free Wi-Fi, the free coffee in the lobby and the clean pool area.
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The Bad
As mentioned above, positive reviews greatly outnumbered negative reviews for this property among the reviews sourced for this analysis. However, there were some common concerns and several isolated complaints found.

While many guests complimented the front desk agents, as mentioned above, a few reviewers encountered impoliteness from some of the front desk staff.

A couple of reviewers were disturbed in their rooms by noise from slamming doors and guests in the halls.

A couple of reviewers found the pool uncomfortably cold.


Isolated complaints included: carpeting in the stairwells had not been vacuumed, lack of counter space in the guest bathroom for personal items, uncomfortable in-room sofa (for sleeping), and an in-room air conditioning unit was noisy and disruptive, one reviewer found the service at the restaurant inconsistent in terms of friendliness.
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Show Sources
Sources
Expedia.ca gave this hotel an average score of 4.5 out of 5 with 91% of 74 guests recommending the property.

TripAdvisor.ca ranked this hotel #1 out of 12 properties in Dartmouth, with an average score of 4.5 out of 5 from 107 reviews.

Hotels.com gave this property an average score of 4.4 out of 5 based on 109 guest reviews.


Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
9.0
Excellent

Rated 9.0/10 based on 579 reviews

Ranked #1 out of 12 hotels in Dartmouth

579
Location
Map Marker Best Western Plus Dartmouth Hotel & Suites
15 Spectacle Lake Drive, Dartmouth, NS