This hotel was the worst one out of five on our trip trough Nova Scotia
The people at the reception have been very unfriendly.
We knew that checkin time was at 3pm,but we were a bit early (2:10)pm
and I tried to ask wether my reservation was okay.The receptionist did not even want to hear anything from me and said in a harsh tune:
Checkin time is at 3pm!!!
Beside this,the restaurant is probably directed by a lazy cook.
Saturday night they offered only the rest of a plundered buffet and at Sunday morning the same.
The only highlight was really the waitress,she was friendly and worked hard from breakfast to dinner.We felt she was ashamed about
offering those buffets only.
Another negative point is the Legend Lounge.
Very dirty,loud and unfriendly staff. This was not a lounge,its a dirty disco for kids.
Was placed in a smoking room, although requested a non smoking room
Requested and received confirmation for a Queen size bed, but when I got to the hotel they only had double beds
The room door to the parking lot would not shut unless you slammed it and even than didn't latch unless you gave it a good shove.
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Customer Service: 1-800-359-6279 from the USA and Canada (International Callers: Dial Toll Free 00-800-8607138 or +1 210-507-5997 and mention "Promo Code 5072"). Hotel Reservations Center and Customer Service Hours: Open 24 Hours a Day, 7 Days a Week.