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Yellowknife hotel near city centre with free airport shuttle and suites with full kitchen

Pros
  • Free amenities: Wi-Fi, parking, airport shuttle, local calls
  • According to some guests, the rooms were clean and comfortable
  • The location was convenient to downtown and amenities, said some reviewers
  • A few reviewers praised the staff and service
  • The beds were comfortable, according to a few guests
Cons
  • Housekeeping only partially serviced the rooms at times, according to some guests
  • Some guests missed having a restaurant on site, as they found the trek to town a little far in the cold
  • Some guests found the standard rooms too small
Freebies
Free Wi-Fi
Free Shuttle
Free Parking
This hotel is an Editor's Pick for...
Editor's Analysis
Updated May 13, 2015
Overview
This hotel is situated in Yellowknife about a 7-minute walk (or 2-minute drive) to the city centre, with restaurants, drug store and grocery store within walking distance or a short drive away. Offering suites with full kitchens makes it handy for families and guests who prefer to cook for themselves or save on eating out expenses. It's popular with guests who come to Yellowknife to see the Aurora Borealis.

This hotel is 100% smoke-free and offers 78 individually climate controlled rooms. Each room comes with free Wi-Fi, a flatscreen TV with cable, a Keurig coffeemaker, an AM/FM clock, a mini-fridge, a microwave, a hair dryer, an iron and ironing board and free local calls. Suites are available with a full kitchen (stove with oven, full-size fridge, microwave, dishwasher), a living room and 1 or 2 separate bedrooms. Two-bedroom suites also feature 2 bathrooms.

Covered and outdoor parking is available for free. Complimentary airport shuttle is offered both ways and covers all flights.

There is no restaurant on site, but guests will find several choices downtown, about a 7-minute walk, or 2-minute drive from the property. Guests can also order in from nearby eateries that deliver to the hotel. There is free coffee in the lobby.

Other amenities include a fitness centre, meeting space, guest laundry and a business centre (fax/copy).

The Yellowknife Golf Club is an 11-minute walk from the hotel. Aurora Village, a destination to view Aurora Borealis, is 8 minutes on foot from the hotel. Mark's Family Restaurant can be accessed in a 6-minute walk. Sushi Cafe is a 3-minute walk away and Fuego International Cuisine restaurant is an 8-minute walk from the hotel. The Yellowknife Airport (YZF) is a 10-minute drive or shuttle ride away. (All walking and driving distances: Google Maps)

Confirmed with front desk on May 13, 2015: all standard rooms come with a mini-fridge and microwave, full kitchens in suites have stove top, oven, large fridge, microwave, dishwasher). There's a Keurig coffeemaker in each room.
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The Good
The reviews read for this report were mostly positive. Positive feedback was given on the hotel's location, the rooms, the service and the beds.

Some guests found the hotel's location convenient to restaurants, groceries and downtown. They appreciated that amenities were within walking distance.

Some reviewers were impressed with the rooms. They were described as very clean, comfortable and very spacious, with modern furnishings and some with full kitchens. The pillowtop beds were another point of praise, with several reviewers quite impressed. 

The staff were praised for giving courteous and kind service by several guests. One guest mentioned that his check out time was accommodated to the time the airport shuttle was leaving. Another guest appreciated good hotel security practices. Staff were helpful to guests who wanted to see the northern lights even offering to provide a ride. One guest put it well, "The staff were consistently courteous & kind. I felt welcome, safe & genuinely cared for during my stay here."
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The Bad
Although most guest reviewers had good things to say, some guests provided negative feedback which focused on room size, the housekeeping service and the distance to town.

Guests who did not book a suite, but had a standard room were unpleasantly surprised to find how small they were. It seems that the suites were very spacious, but the standard rooms were hard to get around in or spread out in.

Housekeeping received a few complaints from guests, who said they did not fully service the rooms each day. These guests did not have their towels replaced each day, or their beds made up each day, or the garbage emptied each day, and some guests also said the rooms were not vacuumed during their stays. One guest said that the housekeeper walked into the room without knocking first, saw him and then walked out and did not return on that day at all. Another guest said the housekeeping staff left their door unlocked and ajar all day.

Some guests felt the hotel was a little far in walking distance to restaurants in the cold weather. Some guests found heaters that did not regulate to a temperature but poured out heat in their rooms making it unbearably hot.

Some guests complained about the Wi-Fi but opined that it may have been poor in the entire city.
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Show Sources
Sources
TripAdvisor.com ranked this hotel as #4 out of 10 hotels in Yellowknife with a guest rating of 3.5 out of 5, based on 52 reviews.

Booking.com rated this hotel 7.7 out of 10 points from 77 reviews.
Editor's Analysis by Jennee R.
Analyzed by Jennee R.
Jennee loves to travel and loves to live vicariously through others to help them find the right place to rest their heads while away from home.
Guest Reviews
6.9
Fair
#
5 / out of 8
hotels in Yellowknife

Rated 6.9/10 based on 209 reviews

Ranked #5 out of 8 hotels in Yellowknife

209
Map Marker Capital Suites Yellowknife
100-5603 50th Ave, Yellowknife, NT